Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD problem

18 Jul 2010   #1
Terrencejun

Win 7 x64
 
 
BSOD problem

please tell me how to fix

Attachment 85983


My System SpecsSystem Spec
.
18 Jul 2010   #2
ttran

Microsoft Window 7 Professional 32 bit
 
 

Quote:
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION

Usual causes: System service, Device driver, graphics driver, ?memory
What third party antivirus are you using?

Please download third party called memtestx86, burn it to CD and let it run for at least 6,7 passes

BUGCHECK SUMMARY:
Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.530\071810-16692-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`03e15000 PsLoadedModuleList = 0xfffff800`04052e50
Debug session time: Sun Jul 18 17:18:22.430 2010 (UTC + 7:00)
System Uptime: 0 days 1:11:14.569
Loading Kernel Symbols
...............................................................
................................................................
................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80003f15095, fffff88005d4cc60, 0}

Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )

Followup: MachineOwner
---------

1: kd> lmtsmn
start             end                 module name
fffff880`05574000 fffff880`055b2000   1394ohci 1394ohci.sys Tue Jul 14 07:07:12 2009 (4A5BCC30)
fffff880`00f45000 fffff880`00f9c000   ACPI     ACPI.sys     Tue Jul 14 06:19:34 2009 (4A5BC106)
fffff880`04272000 fffff880`042fc000   afd      afd.sys      Tue Jul 14 06:21:40 2009 (4A5BC184)
fffff880`05410000 fffff880`05426000   AgileVpn AgileVpn.sys Tue Jul 14 07:10:24 2009 (4A5BCCF0)
fffff880`00de4000 fffff880`00def000   amdxata  amdxata.sys  Wed May 20 00:56:59 2009 (4A12F2EB)
fffff880`11424000 fffff880`1142c000   ASACPI   ASACPI.sys   Thu May 14 08:25:17 2009 (4A0B72FD)
fffff880`00db1000 fffff880`00dba000   atapi    atapi.sys    Tue Jul 14 06:19:47 2009 (4A5BC113)
fffff880`00dba000 fffff880`00de4000   ataport  ataport.SYS  Tue Jul 14 06:19:52 2009 (4A5BC118)
fffff960`00830000 fffff960`00891000   ATMFD    ATMFD.DLL    Thu May 27 11:11:31 2010 (4BFDF0F3)
fffff880`01948000 fffff880`0194f000   Beep     Beep.SYS     Tue Jul 14 07:00:13 2009 (4A5BCA8D)
fffff880`054d1000 fffff880`054e2000   blbdrive blbdrive.sys Tue Jul 14 06:35:59 2009 (4A5BC4DF)
fffff880`051c1000 fffff880`051df000   bowser   bowser.sys   Tue Jul 14 06:23:50 2009 (4A5BC206)
fffff960`007c0000 fffff960`007e7000   cdd      cdd.dll      unavailable (00000000)
fffff880`06d55000 fffff880`06d72000   cdfs     cdfs.sys     Tue Jul 14 06:19:46 2009 (4A5BC112)
fffff880`018e8000 fffff880`01912000   cdrom    cdrom.sys    Tue Jul 14 06:19:54 2009 (4A5BC11A)
fffff880`00cd7000 fffff880`00d97000   CI       CI.dll       Tue Jul 14 08:32:13 2009 (4A5BE01D)
fffff880`01882000 fffff880`018b2000   CLASSPNP CLASSPNP.SYS Tue Jul 14 06:19:58 2009 (4A5BC11E)
fffff880`00c79000 fffff880`00cd7000   CLFS     CLFS.SYS     Tue Jul 14 06:19:57 2009 (4A5BC11D)
fffff880`010da000 fffff880`0114d000   cng      cng.sys      Tue Jul 14 06:49:40 2009 (4A5BC814)
fffff880`05400000 fffff880`05410000   CompositeBus CompositeBus.sys Tue Jul 14 07:00:33 2009 (4A5BCAA1)
fffff880`0598b000 fffff880`05999000   crashdmp crashdmp.sys Tue Jul 14 07:01:01 2009 (4A5BCABD)
fffff880`05430000 fffff880`054b3000   csc      csc.sys      Tue Jul 14 06:24:26 2009 (4A5BC22A)
fffff880`054b3000 fffff880`054d1000   dfsc     dfsc.sys     Tue Jul 14 06:23:44 2009 (4A5BC200)
fffff880`043e9000 fffff880`043f8000   discache discache.sys Tue Jul 14 06:37:18 2009 (4A5BC52E)
fffff880`0186c000 fffff880`01882000   disk     disk.sys     Tue Jul 14 06:19:57 2009 (4A5BC11D)
fffff880`06800000 fffff880`06822000   drmk     drmk.sys     Tue Jul 14 08:01:25 2009 (4A5BD8E5)
fffff880`069f6000 fffff880`069ff000   dump_atapi dump_atapi.sys Tue Jul 14 06:19:47 2009 (4A5BC113)
fffff880`05999000 fffff880`059a5000   dump_dumpata dump_dumpata.sys Tue Jul 14 06:19:47 2009 (4A5BC113)
fffff880`059a5000 fffff880`059b8000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 06:21:51 2009 (4A5BC18F)
fffff880`0597f000 fffff880`0598b000   Dxapi    Dxapi.sys    Tue Jul 14 06:38:28 2009 (4A5BC574)
fffff880`1209d000 fffff880`12191000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 08:00:14 2009 (4AC5509E)
fffff880`12191000 fffff880`121d7000   dxgmms1  dxgmms1.sys  Tue Jul 14 06:38:32 2009 (4A5BC578)
fffff880`06c00000 fffff880`06c36000   fastfat  fastfat.SYS  Tue Jul 14 06:23:28 2009 (4A5BC1F0)
fffff880`01068000 fffff880`0107c000   fileinfo fileinfo.sys Tue Jul 14 06:34:25 2009 (4A5BC481)
fffff880`0101c000 fffff880`01068000   fltmgr   fltmgr.sys   Tue Jul 14 06:19:59 2009 (4A5BC11F)
fffff880`0122b000 fffff880`01235000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 06:19:45 2009 (4A5BC111)
fffff880`01832000 fffff880`0186c000   fvevol   fvevol.sys   Sat Sep 26 09:34:26 2009 (4ABD7DB2)
fffff880`01594000 fffff880`015de000   fwpkclnt fwpkclnt.sys Tue Jul 14 06:21:08 2009 (4A5BC164)
fffff800`043f1000 fffff800`0443a000   hal      hal.dll      Tue Jul 14 08:27:36 2009 (4A5BDF08)
fffff880`11400000 fffff880`11424000   HDAudBus HDAudBus.sys Tue Jul 14 07:06:13 2009 (4A5BCBF5)
fffff880`059c6000 fffff880`059df000   HIDCLASS HIDCLASS.SYS Tue Jul 14 07:06:21 2009 (4A5BCBFD)
fffff880`059df000 fffff880`059e7080   HIDPARSE HIDPARSE.SYS Tue Jul 14 07:06:17 2009 (4A5BCBF9)
fffff880`059b8000 fffff880`059c6000   hidusb   hidusb.sys   Tue Jul 14 07:06:22 2009 (4A5BCBFE)
fffff880`050f9000 fffff880`051c1000   HTTP     HTTP.sys     Tue Jul 14 06:22:16 2009 (4A5BC1A8)
fffff880`015f6000 fffff880`015ff000   hwpolicy hwpolicy.sys Tue Jul 14 06:19:22 2009 (4A5BC0FA)
fffff880`055d0000 fffff880`055ee000   i8042prt i8042prt.sys Tue Jul 14 06:19:57 2009 (4A5BC11D)
fffff880`05508000 fffff880`0551e000   intelppm intelppm.sys Tue Jul 14 06:19:25 2009 (4A5BC0FD)
fffff880`043cb000 fffff880`043e9000   ISODrv64 ISODrv64.sys Fri Jan 29 10:39:02 2010 (4B625856)
fffff880`055ee000 fffff880`055fd000   kbdclass kbdclass.sys Tue Jul 14 06:19:50 2009 (4A5BC116)
fffff800`00ba2000 fffff800`00bac000   kdcom    kdcom.dll    Tue Jul 14 08:31:07 2009 (4A5BDFDB)
fffff880`058bb000 fffff880`058fe000   ks       ks.sys       Tue Jul 14 07:00:31 2009 (4A5BCA9F)
fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Tue Jul 14 06:20:54 2009 (4A5BC156)
fffff880`01569000 fffff880`01594000   ksecpkg  ksecpkg.sys  Fri Dec 11 13:03:32 2009 (4B21E0B4)
fffff880`06822000 fffff880`06827200   ksthunk  ksthunk.sys  Tue Jul 14 07:00:19 2009 (4A5BCA93)
fffff880`055b2000 fffff880`055c4000   L1E62x64 L1E62x64.sys Sun Aug 23 12:08:09 2009 (4A90CEB9)
fffff880`01235000 fffff880`0124a000   lltdio   lltdio.sys   Tue Jul 14 07:08:50 2009 (4A5BCC92)
fffff880`018b2000 fffff880`018d5000   luafv    luafv.sys    Tue Jul 14 06:26:13 2009 (4A5BC295)
fffff880`00c21000 fffff880`00c65000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 08:29:10 2009 (4A5BDF66)
fffff880`05800000 fffff880`0580e000   monitor  monitor.sys  Tue Jul 14 06:38:52 2009 (4A5BC58C)
fffff880`058aa000 fffff880`058b9000   mouclass mouclass.sys Tue Jul 14 06:19:50 2009 (4A5BC116)
fffff880`059e8000 fffff880`059f5000   mouhid   mouhid.sys   Tue Jul 14 07:00:20 2009 (4A5BCA94)
fffff880`00d97000 fffff880`00db1000   mountmgr mountmgr.sys Tue Jul 14 06:19:54 2009 (4A5BC11A)
fffff880`01912000 fffff880`0193f000   MpFilter MpFilter.sys Sat Mar 20 12:58:08 2010 (4BA463F0)
fffff880`06d45000 fffff880`06d55000   MpNWMon  MpNWMon.sys  Sat Mar 20 12:58:00 2010 (4BA463E8)
fffff880`051df000 fffff880`051f7000   mpsdrv   mpsdrv.sys   Tue Jul 14 07:08:25 2009 (4A5BCC79)
fffff880`05000000 fffff880`0502d000   mrxsmb   mrxsmb.sys   Sat Feb 27 14:52:19 2010 (4B88CF33)
fffff880`0502d000 fffff880`0507b000   mrxsmb10 mrxsmb10.sys Sat Feb 27 14:52:28 2010 (4B88CF3C)
fffff880`0507b000 fffff880`0509e000   mrxsmb20 mrxsmb20.sys Sat Feb 27 14:52:26 2010 (4B88CF3A)
fffff880`019ad000 fffff880`019b8000   Msfs     Msfs.SYS     Tue Jul 14 06:19:47 2009 (4A5BC113)
fffff880`00fa5000 fffff880`00faf000   msisadrv msisadrv.sys Tue Jul 14 06:19:26 2009 (4A5BC0FE)
fffff880`0107c000 fffff880`010da000   msrpc    msrpc.sys    Tue Jul 14 06:21:32 2009 (4A5BC17C)
fffff880`0425d000 fffff880`04268000   mssmbios mssmbios.sys Tue Jul 14 06:31:10 2009 (4A5BC3BE)
fffff880`01400000 fffff880`01412000   mup      mup.sys      Tue Jul 14 06:23:45 2009 (4A5BC201)
fffff880`01417000 fffff880`01509000   ndis     ndis.sys     Tue Jul 14 06:21:40 2009 (4A5BC184)
fffff880`01824000 fffff880`01830000   ndistapi ndistapi.sys Tue Jul 14 07:10:00 2009 (4A5BCCD8)
fffff880`0581a000 fffff880`05849000   ndiswan  ndiswan.sys  Tue Jul 14 07:10:11 2009 (4A5BCCE3)
fffff880`0596a000 fffff880`0597f000   NDProxy  NDProxy.SYS  Tue Jul 14 07:10:05 2009 (4A5BCCDD)
fffff880`04370000 fffff880`0437f000   netbios  netbios.sys  Tue Jul 14 07:09:26 2009 (4A5BCCB6)
fffff880`042fc000 fffff880`04341000   netbt    netbt.sys    Tue Jul 14 06:21:28 2009 (4A5BC178)
fffff880`01509000 fffff880`01569000   NETIO    NETIO.SYS    Tue Jul 14 06:21:46 2009 (4A5BC18A)
fffff880`019b8000 fffff880`019c9000   Npfs     Npfs.SYS     Tue Jul 14 06:19:48 2009 (4A5BC114)
fffff880`04251000 fffff880`0425d000   nsiproxy nsiproxy.sys Tue Jul 14 06:21:02 2009 (4A5BC15E)
fffff800`03e15000 fffff800`043f1000   nt       ntkrnlmp.exe Sat Feb 27 14:55:23 2010 (4B88CFEB)
fffff880`0124d000 fffff880`013f0000   Ntfs     Ntfs.sys     Tue Jul 14 06:20:47 2009 (4A5BC14F)
fffff880`0193f000 fffff880`01948000   Null     Null.SYS     Tue Jul 14 06:19:37 2009 (4A5BC109)
fffff880`1209b000 fffff880`1209c180   nvBridge nvBridge.kmd Tue Jun 08 05:07:11 2010 (4C0D6D8F)
fffff880`1142d000 fffff880`1209ac80   nvlddmkm nvlddmkm.sys Tue Jun 08 05:16:55 2010 (4C0D6FD7)
fffff880`0434a000 fffff880`04370000   pacer    pacer.sys    Tue Jul 14 07:09:41 2009 (4A5BCCC5)
fffff880`00e00000 fffff880`00e15000   partmgr  partmgr.sys  Tue Jul 14 06:19:58 2009 (4A5BC11E)
fffff880`00faf000 fffff880`00fe2000   pci      pci.sys      Tue Jul 14 06:19:51 2009 (4A5BC117)
fffff880`00e86000 fffff880`00e8d000   pciide   pciide.sys   Tue Jul 14 06:19:49 2009 (4A5BC115)
fffff880`00fef000 fffff880`00fff000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 06:19:48 2009 (4A5BC114)
fffff880`0121a000 fffff880`0122b000   pcw      pcw.sys      Tue Jul 14 06:19:27 2009 (4A5BC0FF)
fffff880`06a66000 fffff880`06b0c000   peauth   peauth.sys   Tue Jul 14 08:01:19 2009 (4A5BD8DF)
fffff880`069b9000 fffff880`069f6000   portcls  portcls.sys  Tue Jul 14 07:06:27 2009 (4A5BCC03)
fffff880`00c65000 fffff880`00c79000   PSHED    PSHED.dll    Tue Jul 14 08:32:23 2009 (4A5BE027)
fffff880`01800000 fffff880`01824000   rasl2tp  rasl2tp.sys  Tue Jul 14 07:10:11 2009 (4A5BCCE3)
fffff880`05849000 fffff880`05864000   raspppoe raspppoe.sys Tue Jul 14 07:10:17 2009 (4A5BCCE9)
fffff880`05864000 fffff880`05885000   raspptp  raspptp.sys  Tue Jul 14 07:10:18 2009 (4A5BCCEA)
fffff880`05885000 fffff880`0589f000   rassstp  rassstp.sys  Tue Jul 14 07:10:25 2009 (4A5BCCF1)
fffff880`04200000 fffff880`04251000   rdbss    rdbss.sys    Tue Jul 14 06:24:09 2009 (4A5BC219)
fffff880`0589f000 fffff880`058aa000   rdpbus   rdpbus.sys   Tue Jul 14 07:17:46 2009 (4A5BCEAA)
fffff880`01992000 fffff880`0199b000   RDPCDD   RDPCDD.sys   Tue Jul 14 07:16:34 2009 (4A5BCE62)
fffff880`0199b000 fffff880`019a4000   rdpencdd rdpencdd.sys Tue Jul 14 07:16:34 2009 (4A5BCE62)
fffff880`019a4000 fffff880`019ad000   rdprefmp rdprefmp.sys Tue Jul 14 07:16:35 2009 (4A5BCE63)
fffff880`01199000 fffff880`011d3000   rdyboost rdyboost.sys Tue Jul 14 06:34:34 2009 (4A5BC48A)
fffff880`01000000 fffff880`01018000   rspndr   rspndr.sys   Tue Jul 14 07:08:50 2009 (4A5BCC92)
fffff880`06b0c000 fffff880`06b17000   secdrv   secdrv.SYS   Wed Sep 13 20:18:38 2006 (4508052E)
fffff880`055c4000 fffff880`055d0000   serenum  serenum.sys  Tue Jul 14 07:00:33 2009 (4A5BCAA1)
fffff880`0437f000 fffff880`0439c000   serial   serial.sys   Tue Jul 14 07:00:40 2009 (4A5BCAA8)
fffff880`015ee000 fffff880`015f6000   spldr    spldr.sys    Mon May 11 23:56:27 2009 (4A0858BB)
fffff880`06cad000 fffff880`06d45000   srv      srv.sys      Tue Dec 08 15:32:55 2009 (4B1E0F37)
fffff880`06b56000 fffff880`06bbf000   srv2     srv2.sys     Tue Jul 14 06:25:02 2009 (4A5BC24E)
fffff880`06b17000 fffff880`06b44000   srvnet   srvnet.sys   Tue Dec 08 15:32:26 2009 (4B1E0F1A)
fffff880`058b9000 fffff880`058ba480   swenum   swenum.sys   Tue Jul 14 07:00:18 2009 (4A5BCA92)
fffff880`01601000 fffff880`017fe000   tcpip    tcpip.sys    Tue Jul 14 06:25:34 2009 (4A5BC26E)
fffff880`06b44000 fffff880`06b56000   tcpipreg tcpipreg.sys Tue Jul 14 07:09:49 2009 (4A5BCCCD)
fffff880`019e7000 fffff880`019f4000   TDI      TDI.SYS      Tue Jul 14 06:21:18 2009 (4A5BC16E)
fffff880`019c9000 fffff880`019e7000   tdx      tdx.sys      Tue Jul 14 06:21:15 2009 (4A5BC16B)
fffff880`043b7000 fffff880`043cb000   termdd   termdd.sys   Tue Jul 14 07:16:36 2009 (4A5BCE64)
fffff960`00520000 fffff960`0052a000   TSDDD    TSDDD.dll    Tue Jul 14 07:16:34 2009 (4A5BCE62)
fffff880`054e2000 fffff880`05508000   tunnel   tunnel.sys   Tue Jul 14 07:09:37 2009 (4A5BCCC1)
fffff880`058fe000 fffff880`05910000   umbus    umbus.sys    Tue Jul 14 07:06:56 2009 (4A5BCC20)
fffff880`06828000 fffff880`06829f00   USBD     USBD.SYS     Tue Jul 14 07:06:23 2009 (4A5BCBFF)
fffff880`121e4000 fffff880`121f5000   usbehci  usbehci.sys  Tue Jul 14 07:06:30 2009 (4A5BCC06)
fffff880`05910000 fffff880`0596a000   usbhub   usbhub.sys   Tue Jul 14 07:07:09 2009 (4A5BCC2D)
fffff880`0551e000 fffff880`05574000   USBPORT  USBPORT.SYS  Tue Jul 14 07:06:31 2009 (4A5BCC07)
fffff880`121d7000 fffff880`121e4000   usbuhci  usbuhci.sys  Tue Jul 14 07:06:27 2009 (4A5BCC03)
fffff880`00fe2000 fffff880`00fef000   vdrvroot vdrvroot.sys Tue Jul 14 07:01:31 2009 (4A5BCADB)
fffff880`0194f000 fffff880`0195d000   vga      vga.sys      Tue Jul 14 06:38:47 2009 (4A5BC587)
fffff880`0682e000 fffff880`069b9000   viahduaa viahduaa.sys Fri May 08 10:24:59 2009 (4A03A60B)
fffff880`0195d000 fffff880`01982000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 06:38:51 2009 (4A5BC58B)
fffff880`015de000 fffff880`015ee000   vmstorfl vmstorfl.sys Tue Jul 14 06:42:54 2009 (4A5BC67E)
fffff880`00e15000 fffff880`00e2a000   volmgr   volmgr.sys   Tue Jul 14 06:19:57 2009 (4A5BC11D)
fffff880`00e2a000 fffff880`00e86000   volmgrx  volmgrx.sys  Tue Jul 14 06:20:33 2009 (4A5BC141)
fffff880`0114d000 fffff880`01199000   volsnap  volsnap.sys  Tue Jul 14 06:20:08 2009 (4A5BC128)
fffff880`0439c000 fffff880`043b7000   wanarp   wanarp.sys   Tue Jul 14 07:10:21 2009 (4A5BCCED)
fffff880`01982000 fffff880`01992000   watchdog watchdog.sys Tue Jul 14 06:37:35 2009 (4A5BC53F)
fffff880`00e92000 fffff880`00f36000   Wdf01000 Wdf01000.sys Tue Jul 14 06:22:07 2009 (4A5BC19F)
fffff880`00f36000 fffff880`00f45000   WDFLDR   WDFLDR.SYS   Tue Jul 14 06:19:54 2009 (4A5BC11A)
fffff880`04341000 fffff880`0434a000   wfplwf   wfplwf.sys   Tue Jul 14 07:09:26 2009 (4A5BCCB6)
fffff960`000b0000 fffff960`003bf000   win32k   win32k.sys   Sat May 01 22:06:30 2010 (4BDC4376)
fffff880`00f9c000 fffff880`00fa5000   WMILIB   WMILIB.SYS   Tue Jul 14 06:19:51 2009 (4A5BC117)
fffff880`011d3000 fffff880`011f4000   WudfPf   WudfPf.sys   Tue Jul 14 07:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`06de3000 fffff880`06dfe000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001B000
fffff880`06d72000 fffff880`06de3000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`018b2000 fffff880`018c0000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`018c0000 fffff880`018cc000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`018cc000 fffff880`018d5000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`018d5000 fffff880`018e8000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80003f15095, Address of the instruction which caused the bugcheck
Arg3: fffff88005d4cc60, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!MiGetTopLevelPfn+65
fffff800`03f15095 4c8b4928        mov     r9,qword ptr [rcx+28h]

CONTEXT:  fffff88005d4cc60 -- (.cxr 0xfffff88005d4cc60)
rax=00004133004712d0 rbx=000fffffffffffff rcx=000c34100d538700
rdx=fffffff555746f23 rsi=fffffa8003902000 rdi=0000058000000000
rip=fffff80003f15095 rsp=fffff88005d4d638 rbp=0000000000000005
 r8=fffffe0005d4d670  r9=00004133004712d0 r10=fffff88005d4d6e8
r11=0000000000000001 r12=000000003ffffff8 r13=0000000000000000
r14=fffff6fb40000000 r15=0000000fffffffff
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
nt!MiGetTopLevelPfn+0x65:
fffff800`03f15095 4c8b4928        mov     r9,qword ptr [rcx+28h] ds:002b:000c3410`0d538728=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80003f15095

STACK_TEXT:  
fffff880`05d4d638 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiGetTopLevelPfn+0x65


FOLLOWUP_IP: 
nt!MiGetTopLevelPfn+65
fffff800`03f15095 4c8b4928        mov     r9,qword ptr [rcx+28h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!MiGetTopLevelPfn+65

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb

STACK_COMMAND:  .cxr 0xfffff88005d4cc60 ; kb

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0x3B_nt!MiGetTopLevelPfn+65

BUCKET_ID:  X64_0x3B_nt!MiGetTopLevelPfn+65

Followup: MachineOwner
---------
My System SpecsSystem Spec
18 Jul 2010   #3
Jonathan_King

Windows 7 Professional x64
 
 

Tuan- he is using Microsoft Security Essentials.

Terrencejun- please enable driver verifier: Using Driver Verifier to identify issues with Drivers
My System SpecsSystem Spec
.

18 Jul 2010   #4
Terrencejun

Win 7 x64
 
 

I ran the memtestx86 for 6 passes, but no error occured...
And I ran CMD typing "verifier.exe /all" and nothing happened...I don't know if I used Verifier correctly...

This is a Bluescreen before I did those.
Attachment 86161
My System SpecsSystem Spec
18 Jul 2010   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Terrencejun View Post
I ran the memtestx86 for 6 passes, but no error occured...
And I ran CMD typing "verifier.exe /all" and nothing happened...I don't know if I used Verifier correctly...

This is a Bluescreen before I did those.
Attachment 86161

This crash was caused by intelppm.sys. Are you running a virtual machine? was htis upgraded from a prior OS like vista, or XP?

Ken
My System SpecsSystem Spec
18 Jul 2010   #6
Terrencejun

Win 7 x64
 
 

No, Win7 x64
My System SpecsSystem Spec
18 Jul 2010   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Terrencejun View Post
No, Win7 x64
Ok

You can run a system file check to verify the intellppm.sys file.

Type cmd in search>right click and run as admin>SFC /SCANNOW

Let us know the results

Ken
My System SpecsSystem Spec
19 Jul 2010   #8
Terrencejun

Win 7 x64
 
 

It seems that verifier.exe works, this is the dump of the bluescreen when booting.
Attachment 86229

SFC results saying "Windows Resource Protection did not find any integrity violations"
My System SpecsSystem Spec
19 Jul 2010   #9
Jonathan_King

Windows 7 Professional x64
 
 

It appears your graphics card is causing the problem. Your nVidia drivers are up-to-date, but there is always a chance they got corrupted.

I recommend uninstalling your current drivers and installing a fresh copy that you download from the bottom of this post.

The other possibility is a physically failing card. Do you have another one you can test with?
Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_071910-61573-01.zip\071910-61573-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`03e4b000 PsLoadedModuleList = 0xfffff800`04088e50
Debug session time: Mon Jul 19 09:05:52.483 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:31.668
Loading Kernel Symbols
...............................................................
.......................
Loading User Symbols
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, fffff80003edb306}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!DpiQueryBusInterface+cc )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80003edb306, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800040f30e0
 0000000000000000 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!IopCompleteRequest+c73
fffff800`03edb306 488b09          mov     rcx,qword ptr [rcx]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

IRP_ADDRESS:  ffffffffffffff88

TRAP_FRAME:  fffff880047aeee0 -- (.trap 0xfffff880047aeee0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff880047aef40 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80003edb306 rsp=fffff880047af070 rbp=0000000000000000
 r8=fffff880047af178  r9=fffff880047af170 r10=0000000000000002
r11=fffff80003eda6a0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po cy
nt!IopCompleteRequest+0xc73:
fffff800`03edb306 488b09          mov     rcx,qword ptr [rcx] ds:00000000`00000000=????????????????
Resetting default scope

LOCK_ADDRESS:  fffff800040bf400 -- (!locks fffff800040bf400)

Resource @ nt!PiEngineLock (0xfffff800040bf400)    Available

WARNING: SystemResourcesList->Flink chain invalid. Resource may be corrupted, or already deleted.


WARNING: SystemResourcesList->Blink chain invalid. Resource may be corrupted, or already deleted.

1 total locks

PNP_TRIAGE: 
    Lock address  : 0xfffff800040bf400
    Thread Count  : 0
    Thread address: 0x0000000000000000
    Thread wait   : 0x0

LAST_CONTROL_TRANSFER:  from fffff80003ebab69 to fffff80003ebb600

STACK_TEXT:  
fffff880`047aed98 fffff800`03ebab69 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`047aeda0 fffff800`03eb97e0 : 00000000`00000000 fffff980`0525cee0 00000000`00000000 00000000`00000110 : nt!KiBugCheckDispatch+0x69
fffff880`047aeee0 fffff800`03edb306 : fffffa80`046201a0 fffff800`03ec14da fffffa80`05ae0c90 00000000`00000000 : nt!KiPageFault+0x260
fffff880`047af070 fffff800`03e97fcf : 00000000`00000000 00000000`00000000 fffff980`05468e00 fffff800`00000000 : nt!IopCompleteRequest+0xc73
fffff880`047af140 fffff800`03ec295d : fffffa80`046201a0 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x1d7
fffff880`047af1c0 fffff800`03ec48af : fffffa80`05ae0c90 fffff800`0435b7e5 fffffa80`00000000 fffffa80`05afa030 : nt!KiCommitThreadWait+0x3dd
fffff880`047af250 fffff800`04358711 : 00000000`00000000 00000000`00000000 fffffa80`05afa000 fffff800`04361c00 : nt!KeWaitForSingleObject+0x19f
fffff880`047af2f0 fffff880`1148930c : fffff880`047af3c8 fffff880`00000000 00000000`00000103 fffffa80`05afa030 : nt!VerifierKeWaitForSingleObject+0x151
fffff880`047af370 fffff880`11480c04 : 00000000`000007ec 00000000`00000000 fffffa80`05b875d0 ffffffff`8000014c : dxgkrnl!DpiQueryBusInterface+0xcc
fffff880`047af3f0 fffff880`11579b6e : fffffa80`05b93bc0 fffffa80`05bb7330 fffffa80`05bb7330 fffffa80`05bb7330 : dxgkrnl!DpiAddDevice+0x4e4
fffff880`047af650 fffffa80`05b93bc0 : fffffa80`05bb7330 fffffa80`05bb7330 fffffa80`05bb7330 fffff880`047af6b0 : nvlddmkm+0x84b6e
fffff880`047af658 fffffa80`05bb7330 : fffffa80`05bb7330 fffffa80`05bb7330 fffff880`047af6b0 fffffa80`05bb7330 : 0xfffffa80`05b93bc0
fffff880`047af660 fffffa80`05bb7330 : fffffa80`05bb7330 fffff880`047af6b0 fffffa80`05bb7330 00000000`00000004 : 0xfffffa80`05bb7330
fffff880`047af668 fffffa80`05bb7330 : fffff880`047af6b0 fffffa80`05bb7330 00000000`00000004 fffff880`11579acc : 0xfffffa80`05bb7330
fffff880`047af670 fffff880`047af6b0 : fffffa80`05bb7330 00000000`00000004 fffff880`11579acc fffffa80`05bb7330 : 0xfffffa80`05bb7330
fffff880`047af678 fffffa80`05bb7330 : 00000000`00000004 fffff880`11579acc fffffa80`05bb7330 fffff800`03fbc825 : 0xfffff880`047af6b0
fffff880`047af680 00000000`00000004 : fffff880`11579acc fffffa80`05bb7330 fffff800`03fbc825 00000000`00000000 : 0xfffffa80`05bb7330
fffff880`047af688 fffff880`11579acc : fffffa80`05bb7330 fffff800`03fbc825 00000000`00000000 fffffa80`055f9060 : 0x4
fffff880`047af690 fffffa80`05bb7330 : fffff800`03fbc825 00000000`00000000 fffffa80`055f9060 00000000`00000000 : nvlddmkm+0x84acc
fffff880`047af698 fffff800`03fbc825 : 00000000`00000000 fffffa80`055f9060 00000000`00000000 fffff880`047af6c4 : 0xfffffa80`05bb7330
fffff880`047af6a0 fffff800`0429ffb5 : 00000000`00000000 fffffa80`05bb7330 00000000`00000002 fffffa80`055f6370 : nt!PpvUtilCallAddDevice+0x45
fffff880`047af6e0 fffff800`042a7461 : fffffa80`055f6370 fffffa80`055f6370 00000000`00000000 00000000`00000000 : nt!PnpCallAddDevice+0xd5
fffff880`047af760 fffff800`042a89f2 : fffffa80`04bffb10 fffffa80`055f6370 00000000`00000002 fffffa80`055f9060 : nt!PipCallDriverAddDevice+0x661
fffff880`047af910 fffff800`042a8e8c : fffffa80`05ad4420 00000000`00000000 00000000`00000000 00000000`00000000 : nt!PipProcessDevNodeTree+0x2b2
fffff880`047afb80 fffff800`03fbd2d2 : 00000001`00000003 00000000`00000000 00000000`32706e50 00000000`00000084 : nt!PiProcessStartSystemDevices+0x7c
fffff880`047afbd0 fffff800`03ec8861 : fffff800`03fbcfd0 fffff800`041b8801 fffffa80`04620100 c2829253`1456b918 : nt!PnpDeviceActionWorker+0x302
fffff880`047afc70 fffff800`04160a86 : 62703aab`bb6b7b59 fffffa80`046201a0 00000000`00000080 fffffa80`0398fb30 : nt!ExpWorkerThread+0x111
fffff880`047afd00 fffff800`03e99b06 : fffff880`04564180 fffffa80`046201a0 fffff880`0456efc0 67c6139c`debeceec : nt!PspSystemThreadStartup+0x5a
fffff880`047afd40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgkrnl!DpiQueryBusInterface+cc
fffff880`1148930c 4863d8          movsxd  rbx,eax

SYMBOL_STACK_INDEX:  8

SYMBOL_NAME:  dxgkrnl!DpiQueryBusInterface+cc

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ac5509e

FAILURE_BUCKET_ID:  X64_0xA_VRF_dxgkrnl!DpiQueryBusInterface+cc

BUCKET_ID:  X64_0xA_VRF_dxgkrnl!DpiQueryBusInterface+cc

Followup: MachineOwner
---------

0: kd> lmvm nvlddmkm.sys
start             end                 module name
0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`114f5000 fffff880`12162c80   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Mon Jun 07 18:16:55 2010 (4C0D6FD7)
    CheckSum:         00C7A8E1
    ImageSize:        00C6DC80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
20 Jul 2010   #10
Terrencejun

Win 7 x64
 
 

I installed the new nVidia drivers but the problem seems not been solved.
Attachment 86349
My System SpecsSystem Spec
Reply

 BSOD problem




Thread Tools




Similar help and support threads
Thread Forum
BSOD problem
Hi, One day, my computer was working perfectly, next day I start computer, and I was not able to get to the Windows. I'm getting BSOD: http://i.imgur.com/5G9Slht.jpg Can someone help me to solve this problem because I don't have any idea what's going on? Thanks in advance for any...
BSOD Help and Support
Bsod problem
Done it, when I then tried to view the result, then my gfx crashed. I used most of the day yesterday to fix all my problems with my pc. The thing is that my pc have been making BSOD's so often lately, at first I suspected an error in my installation, but after viewing the logs of my BSOD's I've...
BSOD Help and Support
Help with BSOD please don't know problem.
Here's my minidump files and etc. My computer will run perfectly fine, and then suddenly, not when running any specific application, starts to freeze up and then BSOD. No idea what's causing it and I would appreciate any help.
BSOD Help and Support
Still got a BSOD problem, Win 7 x64!
Hi! I got some BSOD after I installed windows 7 ultimatium x64 with SP1. A had this problem more frequently (many times per day) just after install of the new OS, and I fond the issue with my wireless adapter. This device is now removed and replaced with a new (PCI). My problem is that I...
BSOD Help and Support
BSOD problem.
I have a problem when quiting CS-Source. I have MSE antivirus. I've read that antivirus programs could cause this, or some other app. Right now I'm running sfc /scannow to see if something wrong here. After I tried different things, like uninstalling some programs, disabling themes and other...
BSOD Help and Support
BSOD Problem
Hi guys, I'm hoping somebody can help me with a BSOD problem I've had a couple times now. I have a HP Laptop Model: DV71285Dx. I got it from a store with Windows Vista Home Premium but I upgrade it to windows 7 recently. I only use it for simple web browsing, instant messaging, email, etc. ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:05.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App