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Windows 7: BSOD random

20 Jul 2010   #1
pas002

windows 7
 
 
BSOD random

Hi,

I have a HP 6540b laptop with windows 7 x86 installed on it.
Software and image is applied by using SCCM and worked fine for a while.
Since a few weeks BSOD occuring randomly, or when logging off the system.
I installed the image whitout any additional software, only Windwos 7 an it's drivers on the system.
Problem is still occuring.

I ran sfc /scannow and it tells me it did not find any integrity violations.
memory tests are ok.

Does anyone has an idea what is going wrong.

Thanks in advantage.

Enrico


My System SpecsSystem Spec
.
20 Jul 2010   #2
ttran

Microsoft Window 7 Professional 32 bit
 
 

Hi and welcome to SF
Quote:
STOP 0x00000019: BAD_POOL_HEADER

Usual causes: Device driver
Please update this driver:
Code:
8e0ec000 8e0f4f00   IFXTPM   IFXTPM.SYS   Tue Apr 18 15:34:42 2006 (4444A4A2)\
Quote:
Ifxtpm.sys with description Infineon Trusted Platform Module is a driver file from company Infineon Technologies AG belonging to product Infineon TPM Software.
Please update it

With only 1 crash dump file, it's hard to fully know what cause BSODs, please upload any new dump if you can
What third party antivirus software are you using?

Regard,

Tuan
My System SpecsSystem Spec
20 Jul 2010   #3
pas002

windows 7
 
 

Hi Tuan,

Thanks for the quick response.

I do not have any antivirus software installed yet.

I will add some more dumpfiles to the thread.

Regards,
Enrico
My System SpecsSystem Spec
.

20 Jul 2010   #4
ttran

Microsoft Window 7 Professional 32 bit
 
 

All of these crash dump all indicted display drivers igxpmp32.sys, please uninstall and reinstall the drivers, update them if the latest driver is available

BUGCHECK SUMMARY:
Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.296\072010-18813-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x8281e000 PsLoadedModuleList = 0x82966810
Debug session time: Tue Jul 20 19:02:35.962 2010 (UTC + 7:00)
System Uptime: 0 days 0:04:15.392
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007F, {8, 801db000, 0, 0}

*** WARNING: Unable to verify timestamp for igxpmp32.sys
*** ERROR: Module load completed but symbols could not be loaded for igxpmp32.sys
Probably caused by : igxpmp32.sys ( igxpmp32+44124 )

Followup: MachineOwner
---------
BugCheck 1A, {41287, 1000, 0, 0}

Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+dc )

Followup: MachineOwner
---------
Regard,

Tuan
My System SpecsSystem Spec
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 BSOD random




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