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Windows 7: Bluescreen problems with brand new Notebook

20 Jul 2010   #1
Frozenthunder

Windows 7 64bit
 
 
Bluescreen problems with brand new Notebook

Hello folks,
I registered here and this forum looks really nice and profesional and I hope that you guys can help me. So this is my problem: I have a Dell
Studio 1747, with intel i7 720-QM processor, 4GB RAM and ATI Mobility Radeon 4650. My OS is Windows 7 as 64bit version. I bought it 3 weeks ago and I'm geting a bluescreen very
often, 1-4 times per day, in all kinds of situations, it doesnt matter if I'm just listening music and actually doing nothing or if I'm surfing
or if I'm playing games which makes the hardware reach its lI'mits, its always the same bluescreen with this description:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF80002A44E58
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files which can be helpful:
C:\Windows\Minidump\070210-19983-01.dmp
C:\Users\Frozenthunder\AppData\Local\Temp\WER-225218-0.sysdata.xml
This problem occured just 1 day after i bought this notebook.
I did much research and I also updated my BIOS and Graphic driver, but the problem still occurs. I was reading, that people which used some other
Windows version (Vista/XP) before never had the problem, but as soon as they installed Windows 7 as 64bit version they got this bluescreen. So
maybe it's a problem with Windows 7? Or is it the Hardware? I attached the latest dump file.


My System SpecsSystem Spec
.
20 Jul 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Welcome to SF!

The dump does not point to anything specifically. However, I see a few potential causes of BSODs.

First, your AMD Power Monitor drivers are outdated. They should be updated or removed.
Code:
AmdTools64.sys Mon Apr 28 13:03:39 2008 (4816036B)
One thing you should understand is that 3rd party anti-virus programs are well-known for causing BSODs in Windows 7 and Vista. ZoneAlarm is very bad that way, but I have also seen some crashes caused by Avira.

As a troubleshooting step, I would recommend removing both programs. Replace them with Microsoft Security Essentials.

Avira removal tool: http://www.avira.com/en/documents/ut...ninstXPeng.zip

ZoneAlarm removal tool: http://download.zonealarm.com/bin/fr...cpes_clean.exe

If those steps don't work, please enable driver verifier: Using Driver Verifier to identify issues with Drivers

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\_jcgriff2_\dbug\__Kernel__\072010-27705-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a51000 PsLoadedModuleList = 0xfffff800`02c8ee50
Debug session time: Tue Jul 20 15:31:10.647 2010 (UTC - 4:00)
System Uptime: 0 days 0:51:09.223
Loading Kernel Symbols
...............................................................
................................................................
.........................................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff80002a89e58}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------

2: kd> !analyze -v;lmtsmn;.bugcheck;.logclose;q
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80002a89e58

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002ac0b69 to fffff80002ac1600

STACK_TEXT:  
fffff880`02d69de8 fffff800`02ac0b69 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`02d69df0 fffff800`02abf032 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`02d69f30 fffff800`02a89e58 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`08d37d30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeAccessCheckFromState+0x58


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiDoubleFaultAbort+b2
fffff800`02abf032 90              nop

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb

FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

Followup: MachineOwner
---------

start             end                 module name
fffff880`05109000 fffff880`05147000   1394ohci 1394ohci.sys Wed Oct 14 23:35:12 2009 (4AD69870)
fffff880`04e3e000 fffff880`04e4a000   Acceler  Acceler.sys  Fri Jun 26 16:56:34 2009 (4A453602)
fffff880`00ee1000 fffff880`00f38000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`03a42000 fffff880`03acc000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04666000 fffff880`0467c000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`0579b000 fffff880`057ae000   AmdTools64 AmdTools64.sys Mon Apr 28 13:03:39 2008 (4816036B)
fffff880`01114000 fffff880`0111f000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`010c6000 fffff880`010cf000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`010cf000 fffff880`010f9000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`0566f000 fffff880`05690000   AtiHdmi  AtiHdmi.sys  Fri Jul 24 02:33:11 2009 (4A6955A7)
fffff880`046a4000 fffff880`04d80000   atikmdag atikmdag.sys Thu May 27 12:47:58 2010 (4BFEA23E)
fffff880`040a9000 fffff880`040ef000   atikmpag atikmpag.sys Thu May 27 12:25:36 2010 (4BFE9D00)
fffff880`05e53000 fffff880`05e70000   avgntflt avgntflt.sys Thu Feb 11 10:12:02 2010 (4B741E42)
fffff880`00cd1000 fffff880`00cf3000   avipbb   avipbb.sys   Mon Feb 22 05:08:50 2010 (4B8257B2)
fffff880`00fa9000 fffff880`00fb5000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`06f44000 fffff880`06f4d000   BCM42RLY BCM42RLY.sys Tue Jul 07 20:34:55 2009 (4A53E9AF)
fffff880`04e54000 fffff880`050fc000   bcmwl664 bcmwl664.sys Tue Jul 07 20:45:04 2009 (4A53EC10)
fffff880`01451000 fffff880`01458000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`00cc0000 fffff880`00cd1000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`036c8000 fffff880`036e6000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`06b6e000 fffff880`06b7e000   BthEnum  BthEnum.sys  Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`06b9e000 fffff880`06bb5000   bthmodem bthmodem.sys Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`06b7e000 fffff880`06b9e000   bthpan   bthpan.sys   Mon Jul 13 20:07:00 2009 (4A5BCC24)
fffff880`06a1e000 fffff880`06aaa000   bthport  bthport.sys  Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`0667b000 fffff880`06693000   BTHUSB   BTHUSB.sys   Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`06eae000 fffff880`06f34000   btwaudio btwaudio.sys Wed Jul 01 09:54:56 2009 (4A4B6AB0)
fffff880`06e33000 fffff880`06eae000   btwavdt  btwavdt.sys  Thu Jun 25 01:50:13 2009 (4A431015)
fffff880`06f34000 fffff880`06f40000   btwl2cap btwl2cap.sys Fri Apr 03 20:28:45 2009 (49D6A9BD)
fffff880`06f40000 fffff880`06f43880   btwrchid btwrchid.sys Thu Jun 25 01:51:37 2009 (4A431069)
fffff960`007c0000 fffff960`007e7000   cdd      cdd.dll      unavailable (00000000)
fffff880`0141e000 fffff880`01448000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`015be000 fffff880`015ee000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d4b000 fffff880`00da9000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`051e0000 fffff880`051e4500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`014a6000 fffff880`01519000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`00fa0000 fffff880`00fa9000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`04656000 fffff880`04666000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`06711000 fffff880`0671a000   cpuz133_x64 cpuz133_x64.sys Tue May 11 05:58:57 2010 (4BE92A61)
fffff880`05f24000 fffff880`05f32000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`05fb5000 fffff880`05fdf2a0   CtClsFlt CtClsFlt.sys Mon Jun 15 01:06:41 2009 (4A35D6E1)
fffff880`00e00000 fffff880`00e1e000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`00fe8000 fffff880`00ff7000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`015a8000 fffff880`015be000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`057c0000 fffff880`057e2000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`05f32000 fffff880`05f3e000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`05f49000 fffff880`05f5c000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`05f3e000 fffff880`05f49000   dump_msahci dump_msahci.sys Fri Nov 13 23:36:50 2009 (4AFE33E2)
fffff880`05f18000 fffff880`05f24000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`040ef000 fffff880`041e3000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04d80000 fffff880`04dc6000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`06f4d000 fffff880`06f83000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`0116b000 fffff880`0117f000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`0111f000 fffff880`0116b000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0152a000 fffff880`01534000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`0156e000 fffff880`015a8000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01000000 fffff880`0104a000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02a08000 fffff800`02a51000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04dc6000 fffff880`04dea000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`05e00000 fffff880`05e19000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`05e19000 fffff880`05e21080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`05fe0000 fffff880`05fee000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`03600000 fffff880`036c8000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`017e3000 fffff880`017ec000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`04e00000 fffff880`04e1e000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`051e5000 fffff880`051fb000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`04e1e000 fffff880`04e2d000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05e22000 fffff880`05e30000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bc3000 fffff800`00bcd000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`05758000 fffff880`0579b000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`013bd000 fffff880`013d7000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`057e2000 fffff880`057e7200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`05e7d000 fffff880`05e92000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05e30000 fffff880`05e53000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cf3000 fffff880`00d37000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`06bb5000 fffff880`06bc4000   modem    modem.sys    Mon Jul 13 20:10:48 2009 (4A5BCD08)
fffff880`05f5c000 fffff880`05f6a000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`04e2f000 fffff880`04e3e000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05e70000 fffff880`05e7d000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`010ac000 fffff880`010c6000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`0377b000 fffff880`03793000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`03793000 fffff880`037c0000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`066a0000 fffff880`066ee000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`066ee000 fffff880`06711000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`010f9000 fffff880`01104000   msahci   msahci.sys   Fri Nov 13 23:36:50 2009 (4AFE33E2)
fffff880`013e9000 fffff880`013f4000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f41000 fffff880`00f4b000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`0118b000 fffff880`011e9000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`013f4000 fffff880`013ff000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`017d1000 fffff880`017e3000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`016d7000 fffff880`017c9000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0404f000 fffff880`0405b000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`0373f000 fffff880`03752000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`056d1000 fffff880`05700000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0565a000 fffff880`0566f000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03be7000 fffff880`03bf6000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03acc000 fffff880`03b11000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`01200000 fffff880`01211000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03a2f000 fffff880`03a3b000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02a51000 fffff800`0302d000   nt       ntkrnlmp.exe Sat Feb 27 02:55:23 2010 (4B88CFEB)
fffff880`0121a000 fffff880`013bd000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`01448000 fffff880`01451000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`036ec000 fffff880`0373f000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`05167000 fffff880`05177800   o2mdgx64 o2mdgx64.sys Thu Nov 12 03:07:00 2009 (4AFBC224)
fffff880`03bab000 fffff880`03bd1000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00f8b000 fffff880`00fa0000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f4b000 fffff880`00f7e000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`01104000 fffff880`01114000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01519000 fffff880`0152a000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`0671a000 fffff880`067c0000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`05690000 fffff880`056cd000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00d37000 fffff880`00d4b000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`0117f000 fffff880`0118ae00   PxHlpa64 PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
fffff880`0467c000 fffff880`046a0000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`05700000 fffff880`0571b000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0571b000 fffff880`0573c000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`0573c000 fffff880`05756000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`00da9000 fffff880`00dfa000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`0149b000 fffff880`014a4000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`013d7000 fffff880`013e0000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`013e0000 fffff880`013e9000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01534000 fffff880`0156e000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`06b42000 fffff880`06b6e000   rfcomm   rfcomm.sys   Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`03752000 fffff880`0376a000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`051a7000 fffff880`051e0000   Rt64win7 Rt64win7.sys Fri May 22 10:52:30 2009 (4A16BC2E)
fffff880`05178000 fffff880`051a7000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`05147000 fffff880`05167000   sdbus    sdbus.sys    Thu Dec 17 00:46:36 2009 (4B29C5BC)
fffff880`067c0000 fffff880`067cb000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`017c9000 fffff880`017d1000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`06aaa000 fffff880`06b42000   srv      srv.sys      Tue Dec 08 03:32:55 2009 (4B1E0F37)
fffff880`06612000 fffff880`0667b000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`067cb000 fffff880`067f8000   srvnet   srvnet.sys   Tue Dec 08 03:32:26 2009 (4B1E0F1A)
fffff880`05e99000 fffff880`05f18000   stwrt64  stwrt64.sys  Thu Jan 21 05:15:11 2010 (4B58292F)
fffff880`05756000 fffff880`05757480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`04000000 fffff880`0404f000   SynTP    SynTP.sys    Thu Oct 29 20:19:12 2009 (4AEA3100)
fffff880`02a02000 fffff880`02bff000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`06600000 fffff880`06612000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`011e9000 fffff880`011f6000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`00fca000 fffff880`00fe8000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03a1b000 fffff880`03a2f000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`005d0000 fffff960`005da000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`0376a000 fffff880`03771000   TurboB   TurboB.sys   Mon Nov 02 15:47:34 2009 (4AEF4566)
fffff880`057ae000 fffff880`057c0000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05f6a000 fffff880`05f87000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`04e2d000 fffff880`04e2ef00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04dea000 fffff880`04dfb000   usbehci  usbehci.sys  Fri Dec 04 02:26:02 2009 (4B18B98A)
fffff880`05600000 fffff880`0565a000   usbhub   usbhub.sys   Fri Dec 04 02:26:39 2009 (4B18B9AF)
fffff880`04600000 fffff880`04656000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`05f87000 fffff880`05fb4200   usbvideo usbvideo.sys Wed Mar 03 23:40:57 2010 (4B8F39D9)
fffff880`00f7e000 fffff880`00f8b000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`01458000 fffff880`01466000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`01466000 fffff880`0148b000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00fb5000 fffff880`00fca000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01050000 fffff880`010ac000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`0168b000 fffff880`016d7000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`03b11000 fffff880`03ba2000   vsdatant vsdatant.sys Fri Dec 04 19:29:14 2009 (4B19A95A)
fffff880`050fc000 fffff880`05109000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`03bd1000 fffff880`03be7000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`03771000 fffff880`0377b000   vwifimp  vwifimp.sys  Mon Jul 13 20:07:28 2009 (4A5BCC40)
fffff880`03a00000 fffff880`03a1b000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`0148b000 fffff880`0149b000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e2e000 fffff880`00ed2000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ed2000 fffff880`00ee1000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03ba2000 fffff880`03bab000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00050000 fffff960`0035f000   win32k   win32k.sys   unavailable (00000000)
fffff880`040a0000 fffff880`040a9000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f38000 fffff880`00f41000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)

Unloaded modules:
fffff880`06e00000 fffff880`06e1b000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001B000
fffff880`06f83000 fffff880`06f90000   GPUTool.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`06e1b000 fffff880`06e28000   GPUTool.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`06f83000 fffff880`06ff4000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`017ec000 fffff880`017fa000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`015ee000 fffff880`015fa000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`01400000 fffff880`0140b000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`0140b000 fffff880`0141e000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`0407a000 fffff880`040a0000   tunnel.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00026000
Bugcheck code 0000007F
Arguments 00000000`00000008 00000000`80050031 00000000`000006f8 fffff800`02a89e58
My System SpecsSystem Spec
21 Jul 2010   #3
Frozenthunder

Windows 7 64bit
 
 

Alright, I uninstalled both programs now and installed MSE. I keeped the PC running over night and some programs were running and there was no bluescreen. I also flashed the newest BIOS which came out yesterday. I didn't got any bluescreen yet.
My System SpecsSystem Spec
.

21 Jul 2010   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Here is some more details about the possible cause of the original problem: Bug Check 0x7F: UNEXPECTED_KERNEL_MODE_TRAP - 08 in BCP01 seems to be especially nasty. But since you seem to have the problem fixed, it may have only academic value.
My System SpecsSystem Spec
21 Jul 2010   #5
Jonathan_King

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Frozenthunder View Post
Alright, I uninstalled both programs now and installed MSE. I keeped the PC running over night and some programs were running and there was no bluescreen. I also flashed the newest BIOS which came out yesterday. I didn't got any bluescreen yet.
Thanks for the report. Glad it seems to be working!
My System SpecsSystem Spec
21 Jul 2010   #6
Frozenthunder

Windows 7 64bit
 
 

This is the first community which solved my proplem and it was that fast, in less than a day, awesome work. I created threads in some forums which were specially for windows but they were not able to solve the problem. Just wanted to say thanks for this awesome help . By the way I have a question: Is MSE also a Firewall? Because i thought about buying Kaspersky Software. Or is MSE safe enough?
My System SpecsSystem Spec
21 Jul 2010   #7
Jonathan_King

Windows 7 Professional x64
 
 

MSE is not a firewall, but you should use the Windows Firewall in conjunction. It is on by default, but if another program turns it off...

Do not buy Kaspersky. It is known for causing crashes in Windows 7 and Vista, and it is unnecessary anyway. Go with the equally good MSE and Windows Firewall, without paying a dime.

Just in case the Windows Firewall got messed up, open an elevated command prompt and enter netsh advfirewall reset
My System SpecsSystem Spec
21 Jul 2010   #8
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

MSE is quite good. It works together with the windows firewall. I think there is no advantage if you used Kaspersky. NIS10 seems to be a little better than MSE - but that also is a question of opinion. In addition to MSE I suggest to make a weekly scan with SuperAntiSpyware or Malwarebytes. Both are good scanners.
My System SpecsSystem Spec
21 Jul 2010   #9
viejodave

Windows 7 Ultimate 64 bits
 
 
Crash on Brand new Dell Studio 15

Hi,

I'd really apreciate if you could help me with my laptop. Is a brand new dell sudio 1558 running windows 7 ultimate 64 bits. It shows a blue screen error sometimes. I bought it just one month ago and it has shown me 4 BSOD until now.

I am attaching the dmp file to see if you could give me a help with it.

Thanks in advance.
My System SpecsSystem Spec
22 Jul 2010   #10
Jonathan_King

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by viejodave View Post
Hi,

I'd really apreciate if you could help me with my laptop. Is a brand new dell sudio 1558 running windows 7 ultimate 64 bits. It shows a blue screen error sometimes. I bought it just one month ago and it has shown me 4 BSOD until now.

I am attaching the dmp file to see if you could give me a help with it.

Thanks in advance.
Welcome!

Please remove McAfee with this tool: http://download.mcafee.com/products/...tches/MCPR.exe

Replace with MSE: http://www.microsoft.com/security_essentials

Are you using any webcams? Try removing them and see what happens.

...Summary of the Dumps:
Code:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jul 21 22:10:01.519 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:10.111
BugCheck 1000007E, {ffffffffc0000005, fffff88005e33024, fffff880033a8998, fffff880033a8200}
Probably caused by : usbvideo.sys ( usbvideo!LoadPowerLineFrequency+2d8 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jul 19 14:58:07.637 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:57.855
BugCheck 1000007E, {ffffffffc0000005, fffff88005e4a01a, fffff880033b6998, fffff880033b6200}
Probably caused by : usbvideo.sys ( usbvideo!LoadPowerLineFrequency+2ce )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jul 19 12:29:57.003 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:06.221
BugCheck 1000007E, {ffffffffc0000005, fffff88005e5801a, fffff880033a8998, fffff880033a8200}
Probably caused by : usbvideo.sys ( usbvideo!LoadPowerLineFrequency+2ce )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jul 13 20:02:03.869 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:14.461
BugCheck 50, {fffffa8099e32bf0, 0, fffff880061c4037, 5}
Probably caused by : usbvideo.sys ( usbvideo!LoadPowerLineFrequency+2eb )
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
  
  
 
My System SpecsSystem Spec
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 Bluescreen problems with brand new Notebook




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