Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSODs

16 Aug 2010   #11
usasma
Microsoft MVP

 
 

Is Driver Verifier turned off? If not, please do so.
Please upload the dump files so we can have a look at them.


My System SpecsSystem Spec
.
16 Aug 2010   #12
Tervel

Windows 7 x64
 
 

Verifier is off.

Attaching the 2 dumps I've had since my last upload.
My System SpecsSystem Spec
17 Aug 2010   #13
usasma
Microsoft MVP

 
 

Can we get someone to run an analysis on these? (My system won't be back up until the weekend at the earliest).
My System SpecsSystem Spec
.

21 Aug 2010   #14
usasma
Microsoft MVP

 
 

IME there are 4 reasons for most BSOD's - in this order:

- 3rd party drivers
- compatibility problems (either hardware or software)
- broken hardware
- Windows problems

When the memory dump files are randomly spitting out errors (especially when you're testing for 3rd party driver issues with Driver Verifier) - then that generally rules out 3rd party drivers (and that leaves the rest of the stuff).

So the next step is to check compatibility using this link: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads

If everything (and I do mean EVERYTHING) is listed as compatible, then the next most likely thing is broken hardware. To test for that, you'll have to run as many diagnostics as you can get your hands on - and that may still not be enough. Then, you'll have to check for hardware issues using the suggestions at this post: Hardware Troubleshooting Via System Stripdown

Finally, you can fix Windows problems by ensuring that you're up-to-date on Windows Updates, and by running SFC.EXE /SCANNOW. If that doesn't work, then you can wipe the hard drive and reinstall Windows to see if that fixes the problems.

BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Aug 15 11:56:57.348 2010 (UTC - 4:00)
System Uptime: 0 days 1:42:10.289
BugCheck 1E, {ffffffffc0000005, 0, 8, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiDispatchException+1b9 )
BUGCHECK_STR:  0x1E_c0000005
PROCESS_NAME:  wmpnetwk.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Aug 10 20:06:03.421 2010 (UTC - 4:00)
System Uptime: 6 days 7:51:35.858
BugCheck A, {720, f, 0, fffff80002d92075}
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
Probably caused by : Wdf01000.sys ( Wdf01000+73e2b )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
23 Aug 2010   #15
Tervel

Windows 7 x64
 
 

Yet another one...

What may or may not be interesting with this BSOD is that just before the BSOD I had a complete system freeze - I was playing Starcraft II and the computer completely froze.
I could move my mouse pointer around but nothing else worked, game froze, audio froze (I could hear the audio stuttering in the background) even toggling num lock/caps lock didn't work.

I had to push the button to reboot, quickly started it up again to play another game and within a few minutes I had another BSOD (the memory dump of which is attached).

I don't know if this helps pinpointing the problem at all.

Thanks again!
My System SpecsSystem Spec
23 Aug 2010   #16
Tews

64-bit Windows 8.1 Pro
 
 

The dmp(s) point to ntkrpamp.exe or ntoskrnl.exe as the probable cause. We know this is not the case, as these are core OS files, and will definitely not cause a BSOD. They are just the default files the debuggers blame when they can't see a better cause.

At this point, I would follow usasmas' advice and back up your data and do a format/clean install. Your .dmp files are leading us in a big circle, and a clean install will probably be the quickest solution...

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {ffffff8000000320, 2, 0, fffff80002c87328}

Probably caused by : ntkrnlmp.exe ( nt!KiTimerExpiration+28 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
23 Aug 2010   #17
CarlTR6

Windows 7 Ultimate 32 bit
 
 

BugCheck A IRQL_NOT_LESS_OR_EQUAL - BSOD Index
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Owner\AppData\Local\Temp\Temp1_082310-18220-01.zip\082310-18220-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*Symbol information
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c0b000 PsLoadedModuleList = 0xfffff800`02e48e50
Debug session time: Mon Aug 23 16:32:42.862 2010 (GMT-4)
System Uptime: 0 days 0:06:13.454
Loading Kernel Symbols
...............................................................
................................................................
................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {ffffff8000000320, 2, 0, fffff80002c87328}

Probably caused by : ntkrnlmp.exe ( nt!KiTimerExpiration+28 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffffff8000000320, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002c87328, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eb30e0
 ffffff8000000320 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!KiTimerExpiration+28
fffff800`02c87328 8b08            mov     ecx,dword ptr [rax]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff88002d1baa0 -- (.trap 0xfffff88002d1baa0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffff8000000320 rbx=0000000000000000 rcx=0000000000005d83
rdx=00000000000012c8 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002c87328 rsp=fffff88002d1bc30 rbp=0000000000005d83
 r8=0000000000000000  r9=0000000000000f44 r10=00000000000196af
r11=00000000002f9d00 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up di ng nz na po nc
nt!KiTimerExpiration+0x28:
fffff800`02c87328 8b08            mov     ecx,dword ptr [rax] ds:ffffff80`00000320=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c7aca9 to fffff80002c7b740

STACK_TEXT:  
fffff880`02d1b958 fffff800`02c7aca9 : 00000000`0000000a ffffff80`00000320 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`02d1b960 fffff800`02c79920 : fffffa80`04f8cd00 fffff780`00000008 00000000`00005d83 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`02d1baa0 fffff800`02c87328 : 00000000`de988710 fffff880`02d1bc58 00000000`00005d83 fffff880`009ea5e8 : nt!KiPageFault+0x260
fffff880`02d1bc30 fffff800`02c86cb7 : 00000000`38920aa1 00000000`3892142a 00000000`38920aa1 00000000`00000083 : nt!KiTimerExpiration+0x28
fffff880`02d1bcd0 fffff800`02c83eea : fffff880`009e7180 fffff880`009f1fc0 00000000`00000000 fffff880`04eff588 : nt!KiRetireDpcList+0x277
fffff880`02d1bd80 00000000`00000000 : fffff880`02d1c000 fffff880`02d16000 fffff880`02d1bd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiTimerExpiration+28
fffff800`02c87328 8b08            mov     ecx,dword ptr [rax]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!KiTimerExpiration+28

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

FAILURE_BUCKET_ID:  X64_0xA_nt!KiTimerExpiration+28

BUCKET_ID:  X64_0xA_nt!KiTimerExpiration+28

Followup: MachineOwner
---------
Unfortunately, the dumps does not pinpoint anything it only tells us there is still a hardware/hardware related problem. I have to agree with Tews recommendation. It is time for a clean install.

Tews and I were posting at the same time.
My System SpecsSystem Spec
23 Aug 2010   #18
Tervel

Windows 7 x64
 
 

I'll do a clean install during the weekend and report back a while after that with results whether I'm still getting BSODs or not.

Thanks again for all the help!
My System SpecsSystem Spec
23 Aug 2010   #19
Jonathan_King

Windows 7 Professional x64
 
 

Test hardware.

First test your temps with Speedfan: SpeedFan - Access temperature sensor in your computer

Test hard drive: HD Diagnostic

Test RAM: RAM - Test with Memtest86+

Test CPU: https://www.sevenforums.com/tutorials...t-prime95.html

Test GFX card: Video Card - Stress Test with Furmark

...Summary of the Dumps:
Code:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Aug 15 11:56:57.348 2010 (UTC - 4:00)
System Uptime: 0 days 1:42:10.289
BugCheck 1E, {ffffffffc0000005, 0, 8, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiDispatchException+1b9 )
BUGCHECK_STR:  0x1E_c0000005
PROCESS_NAME:  wmpnetwk.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Aug 23 16:32:42.862 2010 (UTC - 4:00)
System Uptime: 0 days 0:06:13.454
BugCheck A, {ffffff8000000320, 2, 0, fffff80002c87328}
Probably caused by : ntkrnlmp.exe ( nt!KiTimerExpiration+28 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
My System SpecsSystem Spec
07 Jan 2011   #20
Tervel

Windows 7 x64
 
 

Hello!

Here I am again after a few months, a complete reformat and a graphics card upgrade and still seeing BSODs.

My updated system specs are in my profile.

I noticed one of the harddrives I use for storage was getting several bad blocks and removed it, no clue if this could have caused any BSODs.

With my limited knowledge I used Bluescreenviewer and saw two of the BSODs pointing at my NIC driver and updated that.

I am however still having bluescreens!

It seems to mainly happen if I do multiple things at once - gaming on one monitor while downloading, but also rarely happens without multitasking.
Something that seems to cause them pretty reliably is gaming on one monitor while watching youtube on my secondary monitor, usually makes them happen within an hour or so, often faster.

Is this definitely a hardware issue? If so how do I reliably determine what hardware, these BSODs are getting frustrating and I'm at the point where I'd just prefer spending some money on parts to get it sorted, I was sort of hoping buying a new graphics card would fix it as it needed upgrading anyway, but no luck.

Memory dumps are attached, thanks in advance for the help!
My System SpecsSystem Spec
Reply

 BSODs




Thread Tools




Similar help and support threads
Thread Forum
Please help me with my BSODs
I experience BSODs every time my laptop is plugged in. But no BSODs happen when I'm not plugged in. Please help me on what I need to do. Here are my laptop's specs: Asus K42jC-vx169 Core i5 M460 2.53GHz 2Gb Ram 320Gb HDD 1gb VRAM (Nvidia GeForce CUDA 310M) Windows 7 ultimate 64-bit
BSOD Help and Support
And Still More BSODs
Sorry in my last post I said I changed CPU when I actually meant Motherboard. After changing my motherboard and running memtest ver. 4.0 I would usually end up with 1 mil errors for every ram in every slot. Same problem happened to my last motherboard which was the same model. Whenever I run...
BSOD Help and Support
BSODs, lots of BSODS
Hi, The blue screen of death are coming with win32k.sys, at first then irql_not_less_or_equal. I have win7 64 bit, clean installed like 1 year or so back. The dell hardware I bought was almost 2 years back but was fully replaced, motherboard, cpu except hardrive 6 months back. It is...
BSOD Help and Support
BSODs every day... need help
Hi guys, i have a serious problem with my new config... i built it 2 weeks ago, and since then i get the BSODs almost every day. i run memtest on both RAMs, individually both were OK, but when tried to run the test on dual, the system crashed after few seconds. checkdisk showed no problems on...
BSOD Help and Support
BSODs in Win 7 pro
Hello, I'm running W7 Pro, and have been having problems with BSODs. I recently purchased a powered usb hub, and on three separate occasions, I received a BSOD error related to the USB. I can't remember exactly what the error was, as the computer's activity log notes the crash, but not the...
BSOD Help and Support
BSODs on win 7 x64
I recently upgraded to win 7 and iv been getting random BSODs. the reason I decided to upgrade was because I started to get some BSODs on vista x64. I have a feeling it could be related to my wireless adapter (ZYXEL G202) drivers. I have attached the latest BSOD minidump files. Could somebody...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 22:38.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App