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Windows 7: windows 7 freezes and restarts intermittently

21 Jul 2010   #1
rahulsingh

windows 7 home premium 64 bit
 
 
Windows 7 freezes and restarts intermittently

Please help me to fix this error urgently!
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 16393

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800031A3441
BCP3: 0000000000000000
BCP4: 00000000000000A8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\072110-20280-01.dmp
C:\Users\VISHAL\AppData\Local\Temp\WER-107796-0.sysdata.xml

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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


My System SpecsSystem Spec
.
21 Jul 2010   #2
Tews

64-bit Windows 8.1 Pro
 
 

My System SpecsSystem Spec
21 Jul 2010   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by rahulsingh View Post
Please help me to fix this error urgently!
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 16393

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800031A3441
BCP3: 0000000000000000
BCP4: 00000000000000A8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\072110-20280-01.dmp
C:\Users\VISHAL\AppData\Local\Temp\WER-107796-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
The error parameter C0000005 is a memory exception, meaning memory problem. To test your memory plese:

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
My System SpecsSystem Spec
.

21 Jul 2010   #4
Tews

64-bit Windows 8.1 Pro
 
 

Your .dmp file points to mfehidk.sys as the cause of your crash.. This is part of McAffee Antivirus.. Completely uninstall using this tool, McAffee Removal Tool, then install MSE ... Microsoft Security Essentials

Let us know if you need help...
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {3, fffffa800603cbb0, fa800603cbb0ffff, fffffa800603cbb0}

Unable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
Probably caused by : Pool_Corruption ( nt!ExFreePool+75b )

Followup: Pool_corruption
---------
...........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8003be5060, fffff80000b9c518, fffffa80041a5010}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

....................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 18, {0, fffffa8003e00e30, 4, fffff8800178730f}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+19f63 )

Followup: MachineOwner
---------


Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff800031a3441, 0, a8}

Unable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
Probably caused by : ( mfehidk+1e219 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
Reply

 windows 7 freezes and restarts intermittently




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