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Windows 7: problem event name bluescreen

21 Jul 2010   #1
colincannich

windows 7
 
 
problem event name bluescreen

Hi I got a new laptop a yesterday. It was working ok but today whenever I try to connect to wifi network it turns off and re-boots with this message:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000008
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88003D0C70E
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\072110-15069-01.dmp
C:\Users\Colin\AppData\Local\Temp\WER-40154-0.sysdata.xml

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I cannot access the internet on the laptop so can't download the BSOD app.

Its windows 7 x64
original installed
OEM

I've attached filles in the minidump folder


My System SpecsSystem Spec
.
21 Jul 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Welcome to SF!

This is a quite simple fix. ZoneAlarm is causing BSODs, no surprise. It is well known for causing problems in Vista and 7.

Uninstall it, and then run this removal tool: http://download.zonealarm.com/bin/fr...cpes_clean.exe

Install Microsoft Security Essentials instead.

...Summary of the Dumps:
Code:
BugCheck D1, {8, 2, 0, fffff88003d1170e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
BugCheck D1, {8, 2, 0, fffff880046c370e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
BugCheck D1, {8, 2, 0, fffff8800603470e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
BugCheck D1, {8, 2, 0, fffff88003d0c70e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
BugCheck D1, {8, 2, 0, fffff88003a3e70e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
BugCheck D1, {8, 2, 0, fffff880054b570e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
BugCheck D1, {8, 2, 0, fffff88003aad70e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
My System SpecsSystem Spec
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 problem event name bluescreen




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