New
#1
Crash When Shutting Down/Restarting/Virus Scanning
It's really starting to worry me. Every time i shutdown or restart my Windows 7 Ultimate x64, it will close all programs then crash. Then my computer will turn back on and it will ask if i want to boot in safe mode, which i say no to. I thought it was a virus so I ran Comodo Virus Scanner, Which crashed 2 hours into it. I uninstalled Comodo and installed Avast. I ran a full computer scan and once again, It crashed the computer.
At this point I booted into safe mode and scanned and it worked fine. I googled a post and heard something about .dmp files. I enabled "minidumping" and got the .dmp files. The only problem is to read them, you have to download the special debugging kit which is taking me hours. Once it gets done I'll try to analyze them but in the meantime, can anyone help me? I posted the .dmp files in a zip archive.