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Windows 7: hp media center m8200n BSOD. PLEASE HELP!

View Poll Results: Has anyone here had an hp m8200n pc with this same problem?
YES 0 0%
NO 1 100.00%
Voters: 1. You may not vote on this poll

22 Jul 2010   #1
instinct13

windows 7
 
 
hp media center m8200n BSOD. PLEASE HELP!

Hello I have an hp media center m8200n pc. Ive had it for about 2 years now. My problem is I keep getting constant BSOD's on my pc. Ive looked up forums regarding problems with this computer and people report that around two years they experience freezing, automatic restarts, or BSOD's with the type of pc. I have posted through this website this same problem that im reporting now. https://www.sevenforums.com/crashes-debugging/95851-asking-help-bsod-i-keep-getting-have-dmp-file.html#post831627

I posted this last thread a couple of weeks ago. I tried everything listed in that thread and could not find anything wrong with my pc. I did the memtest86 and the system file checker. I was not successful with the driver verifier test that I was asked to do in the last thread. Now during that time I was running Windows 7. I tried redoing a complete clean install of windows 7 on my pc to see if that would fix the problem but my pc kept freezing. So I did a clean install of Windows XP SP3 and that was a success.After I did this my computer ran good for about a week and it was back to the same old problem again. Ive installed all updates through microsoft update and also installed my chipset and video card drivers to the latest updates. I cant come to a solution. Here I have the latest .dmp file and the .xml file. If one of you guys can take a look at this and help me resolve this problem. Thank You





Mainboard

  • Chipset type NVIDIA GeForce 6150 / nForce 430
  • Data bus speed 1000 MHz
Processor

  • Type AMD Athlon 64 X2 6000+ / 3 GHz
  • Multi-Core Technology Dual-Core
  • 64-bit Computing Yes
  • Installed Qty 1
  • Max Supported Qty 1
RAM

  • Installed Size 3 GB
  • Technology DDR2 SDRAM
  • Memory Specification Compliance PC2-5300
  • Form Factor DIMM 240-pin
Storage

  • Floppy Drive None
  • Hard Drive 1 x 500 GB - Standard - Serial ATA-150 - 7200 rpm
  • Hard Drive (2nd) None



My System SpecsSystem Spec
.
22 Jul 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by instinct13 View Post
Hello I have an hp media center m8200n pc. Ive had it for about 2 years now. My problem is I keep getting constant BSOD's on my pc. Ive looked up forums regarding problems with this computer and people report that around two years they experience freezing, automatic restarts, or BSOD's with the type of pc. I have posted through this website this same problem that im reporting now. https://www.sevenforums.com/crashes-debugging/95851-asking-help-bsod-i-keep-getting-have-dmp-file.html#post831627

I posted this last thread a couple of weeks ago. I tried everything listed in that thread and could not find anything wrong with my pc. I did the memtest86 and the system file checker. I was not successful with the driver verifier test that I was asked to do in the last thread. Now during that time I was running Windows 7. I tried redoing a complete clean install of windows 7 on my pc to see if that would fix the problem but my pc kept freezing. So I did a clean install of Windows XP SP3 and that was a success.After I did this my computer ran good for about a week and it was back to the same old problem again. Ive installed all updates through microsoft update and also installed my chipset and video card drivers to the latest updates. I cant come to a solution. Here I have the latest .dmp file and the .xml file. If one of you guys can take a look at this and help me resolve this problem. Thank You




Mainboard

  • Chipset type NVIDIA GeForce 6150 / nForce 430
  • Data bus speed 1000 MHz
Processor

  • Type AMD Athlon 64 X2 6000+ / 3 GHz
  • Multi-Core Technology Dual-Core
  • 64-bit Computing Yes
  • Installed Qty 1
  • Max Supported Qty 1
RAM

  • Installed Size 3 GB
  • Technology DDR2 SDRAM
  • Memory Specification Compliance PC2-5300
  • Form Factor DIMM 240-pin
Storage

  • Floppy Drive None
  • Hard Drive 1 x 500 GB - Standard - Serial ATA-150 - 7200 rpm
  • Hard Drive (2nd) None
You didnt mention you were running Symantec. It is the cause of the crashes. You should remove it completely using their un-install tool. Please use microsoft security essentials instead.

BTW it is difficult to analyze win XP DMP logs.


Ken





Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Mini071910-03.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp3_qfe.100216-1510
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
Debug session time: Mon Jul 19 19:34:25.500 2010 (GMT-4)
System Uptime: 0 days 0:01:58.046
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
........................................................
Loading User Symbols
Loading unloaded module list
..............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000000A, {d9207af9, ff, 0, 805691ef}

*** WARNING: Unable to verify timestamp for SYMEVENT.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT.SYS
*** WARNING: Unable to verify timestamp for savrt.sys
*** ERROR: Module load completed but symbols could not be loaded for savrt.sys
Probably caused by : SYMEVENT.SYS ( SYMEVENT+78e1 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: d9207af9, memory referenced
Arg2: 000000ff, IRQL
Arg3: 00000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 805691ef, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS:  d9207af9 

CURRENT_IRQL:  ff

FAULTING_IP: 
nt!CcCopyRead+1e9
805691ef f3a5            rep movs dword ptr es:[edi],dword ptr [esi]

CUSTOMER_CRASH_COUNT:  3

DEFAULT_BUCKET_ID:  DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  svchost.exe

LAST_CONTROL_TRANSFER:  from b9ded35c to 805691ef

STACK_TEXT:  
b50602e8 b9ded35c 89549910 b506039c 00000100 nt!CcCopyRead+0x1e9
b50603c4 b9ded00a 894f5cd8 8958e008 00000001 Ntfs!NtfsCommonRead+0xcc2
b5060464 804ef19f 8a11c770 8958e008 8958e008 Ntfs!NtfsFsdRead+0x22d
b5060474 b9ea409e 89e25b90 8a3d4370 8958e204 nt!IopfCallDriver+0x31
b50604a0 804ef19f 8a11d260 8958e008 8a2f2dc8 fltMgr!FltpDispatch+0x152
b50604b0 b9e8e459 b50604dc 804ef19f 8a3269e8 nt!IopfCallDriver+0x31
b50604b8 804ef19f 8a3269e8 8958e008 8958e228 sr!SrPassThrough+0x31
b50604c8 b5f378e1 89f99aa0 89ebf860 89f96910 nt!IopfCallDriver+0x31
WARNING: Stack unwind information not available. Following frames may be wrong.
b50604dc 804ef19f 89ede728 8958e008 8958e008 SYMEVENT+0x78e1
b50604ec b9ea409e 8958e008 8a3d4370 89549910 nt!IopfCallDriver+0x31
b5060518 804ef19f 89f99aa0 8958e008 806e6410 fltMgr!FltpDispatch+0x152
b5060528 8057f982 8958e204 8958e008 89549910 nt!IopfCallDriver+0x31
b506053c 8057c9e7 89f99aa0 8958e008 89549910 nt!IopSynchronousServiceTail+0x70
b50605d4 8054163c 80000c10 00000000 00000000 nt!NtReadFile+0x55d
b50605d4 80500b99 80000c10 00000000 00000000 nt!KiFastCallEntry+0xfc
b5060670 b5f98083 80000c10 00000000 00000000 nt!ZwReadFile+0x11
b5060700 b5f69cff e11ca758 e4e7cc3c 00000100 savrt+0x46083
b5060704 e11ca758 e4e7cc3c 00000100 e3198b01 savrt+0x17cff
b5060708 e4e7cc3c 00000100 e3198b01 00000002 0xe11ca758
b506070c 00000000 e3198b01 00000002 e4e7c712 0xe4e7cc3c


STACK_COMMAND:  kb

FOLLOWUP_IP: 
SYMEVENT+78e1
b5f378e1 ??              ???

SYMBOL_STACK_INDEX:  8

SYMBOL_NAME:  SYMEVENT+78e1

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: SYMEVENT

IMAGE_NAME:  SYMEVENT.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4551513d

FAILURE_BUCKET_ID:  0xA_SYMEVENT+78e1

BUCKET_ID:  0xA_SYMEVENT+78e1

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: d9207af9, memory referenced
Arg2: 000000ff, IRQL
Arg3: 00000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 805691ef, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS:  d9207af9 

CURRENT_IRQL:  ff

FAULTING_IP: 
nt!CcCopyRead+1e9
805691ef f3a5            rep movs dword ptr es:[edi],dword ptr [esi]

CUSTOMER_CRASH_COUNT:  3

DEFAULT_BUCKET_ID:  DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  svchost.exe

LAST_CONTROL_TRANSFER:  from b9ded35c to 805691ef

STACK_TEXT:  
b50602e8 b9ded35c 89549910 b506039c 00000100 nt!CcCopyRead+0x1e9
b50603c4 b9ded00a 894f5cd8 8958e008 00000001 Ntfs!NtfsCommonRead+0xcc2
b5060464 804ef19f 8a11c770 8958e008 8958e008 Ntfs!NtfsFsdRead+0x22d
b5060474 b9ea409e 89e25b90 8a3d4370 8958e204 nt!IopfCallDriver+0x31
b50604a0 804ef19f 8a11d260 8958e008 8a2f2dc8 fltMgr!FltpDispatch+0x152
b50604b0 b9e8e459 b50604dc 804ef19f 8a3269e8 nt!IopfCallDriver+0x31
b50604b8 804ef19f 8a3269e8 8958e008 8958e228 sr!SrPassThrough+0x31
b50604c8 b5f378e1 89f99aa0 89ebf860 89f96910 nt!IopfCallDriver+0x31
WARNING: Stack unwind information not available. Following frames may be wrong.
b50604dc 804ef19f 89ede728 8958e008 8958e008 SYMEVENT+0x78e1
b50604ec b9ea409e 8958e008 8a3d4370 89549910 nt!IopfCallDriver+0x31
b5060518 804ef19f 89f99aa0 8958e008 806e6410 fltMgr!FltpDispatch+0x152
b5060528 8057f982 8958e204 8958e008 89549910 nt!IopfCallDriver+0x31
b506053c 8057c9e7 89f99aa0 8958e008 89549910 nt!IopSynchronousServiceTail+0x70
b50605d4 8054163c 80000c10 00000000 00000000 nt!NtReadFile+0x55d
b50605d4 80500b99 80000c10 00000000 00000000 nt!KiFastCallEntry+0xfc
b5060670 b5f98083 80000c10 00000000 00000000 nt!ZwReadFile+0x11
b5060700 b5f69cff e11ca758 e4e7cc3c 00000100 savrt+0x46083
b5060704 e11ca758 e4e7cc3c 00000100 e3198b01 savrt+0x17cff
b5060708 e4e7cc3c 00000100 e3198b01 00000002 0xe11ca758
b506070c 00000000 e3198b01 00000002 e4e7c712 0xe4e7cc3c


STACK_COMMAND:  kb

FOLLOWUP_IP: 
SYMEVENT+78e1
b5f378e1 ??              ???

SYMBOL_STACK_INDEX:  8

SYMBOL_NAME:  SYMEVENT+78e1

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: SYMEVENT

IMAGE_NAME:  SYMEVENT.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4551513d

FAILURE_BUCKET_ID:  0xA_SYMEVENT+78e1

BUCKET_ID:  0xA_SYMEVENT+78e1

Followup: MachineOwner
---------
My System SpecsSystem Spec
Reply

 hp media center m8200n BSOD. PLEASE HELP!




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