hi,
windows 7 64bit
the original OS was windows XP
OEM Version
Hardware: P5k pro, Intel core 2quad CPU Q6600, 4,0gb ram, Nvidia GeForce 9600gt
I re-installed windows seven 2 days ago.
i attacched windows7report, the folder that you need and three dump file of my BSOD
please help me! thank you very much!
Last edited by fede0411; 24 Jul 2010 at 06:09.
Welcome!
Apparently you did not run the files as Administrator. Could you manually upload the dumps now?
https://www.sevenforums.com/tutorials...en-forums.html
Thanks,
~JK
If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the "Crashes and Debugging" section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
I wonder if Avast is causing the issue. Please remove it with this tool: http://files.avast.com/files/eng/aswclear5.exe
Replace it with Microsoft Security Essentials (also free): http://www.microsoft.com/security_essentials
If the problems persist, enable driver verifier, then post the new dumps.
Using Driver Verifier to identify issues with Drivers
...Summary of the Dumps:Code:Built by: 7600.16385.amd64fre.win7_rtm.090713-1255 Debug session time: Sat Jul 24 06:29:24.668 2010 (UTC - 4:00) System Uptime: 0 days 0:23:53.775 BugCheck A, {fffffaa8065baa20, 2, 1, fffff80002ad30d6} Probably caused by : ntkrnlmp.exe ( nt!KiCommitThreadWait+256 ) BUGCHECK_STR: 0xA PROCESS_NAME: AvastSvc.exe ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии Built by: 7600.16385.amd64fre.win7_rtm.090713-1255 Debug session time: Fri Jul 23 08:26:25.922 2010 (UTC - 4:00) System Uptime: 0 days 0:04:10.028 BugCheck 1A, {5003, fffff70001080000, 2393, a5ab009} Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+21bc6 ) BUGCHECK_STR: 0x1a_5003 PROCESS_NAME: AvastSvc.exe ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии Built by: 7600.16385.amd64fre.win7_rtm.090713-1255 Debug session time: Fri Jul 23 04:43:37.084 2010 (UTC - 4:00) System Uptime: 0 days 0:16:59.191 BugCheck 1A, {5003, fffff90000812000, 1b93, 1b990000372e} Probably caused by : cdd.dll ( cdd!CddAllocShadowSysMem+372 ) BUGCHECK_STR: 0x1a_5003 PROCESS_NAME: cnc3game.dat ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
2 of the dmp files show AvastSvc.exe, which is part of your Avast antivirus programs. I rarely seen Avast causing BSODs, however, Would you be willing to remove Avast for testing purpose, then replace it by Microsoft Security Essential for protection and make sure firewall is on.
To uninstall Avast: avast! Uninstall Utility
Microsoft Security Essential: http://www.microsoft.com/security_essentials
One question to ask, Did you experience this BSOD only while playing Command and Conquer 3??
Regard,Code:BugCheck 1A, {5003, fffff70001080000, 2393, a5ab009} Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+21bc6 ) Followup: MachineOwner --------- PROCESS_NAME: AvastSvc.exe BugCheck 1A, {5003, fffff90000812000, 1b93, 1b990000372e} Probably caused by : cdd.dll ( cdd!CddAllocShadowSysMem+372 ) Followup: MachineOwner --------- PROCESS_NAME: cnc3game.dat BugCheck A, {fffffaa8065baa20, 2, 1, fffff80002ad30d6} Probably caused by : ntkrnlmp.exe ( nt!KiCommitThreadWait+256 ) Followup: MachineOwner --------- PROCESS_NAME: AvastSvc.exe
Tuan
Edit: Opps....I'm a bit later than JK...
Any third party software can cause BSODs and Avast, which is good free antivirus software, is not an exception. Deamon tool is well-known for causing BSODs though-->no surprised when they told you to do so. We are doing everything to elimiate the cause for BSODs. And if BSODs still occur, and if it is due to bad driver, Enable Driver Verifier as Jonathan suggest is the very good thing to do because WinDbg, which you can see from the result above, sometime doesn't point exactly to what cause BSODs and Driver Verifier will help you some.
ok, i have just formatted my pc restalling again windows seven.. i was just readind a document and listening a song from youtube when the BSOD appear.. this time no avast, nothing.. only Microsoft Security Essential, i would like to attach you the dump file.. but there isn't the minidump folder...
Edit: after the BSOD i restarted the pc and i start the installation wizard for audio driver (realtek), BSOD again..
here dump files:Attachment 87343
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