Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Bsod Windows 7 Ultimate. Help

24 Jul 2010   #1

Windows 7 Ultimate
Bsod Windows 7 Ultimate. Help


I recently upgraded from windows vista home premium to windows 7 ultimate edition.

I did a complete reformat and installed all my drivers again through driver genius professional.

Everything seems to work but my computer crashes after almost every restart and goes into a blue screen.

One of the codes that i remeber is C0002la.

I have also attached the dump file.

I tried to follow the rules for posting but i was not able to download the one file.

My System SpecsSystem Spec
24 Jul 2010   #2

Windows 7 Professional x64


Here is the exe file to download:

Looking at your dump I don't see much to go on. Your Agere modem drivers should be updated:
agrsm64.sys  Mon Nov 10 10:01:35 2008
Your TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Driver should be updated too:
TVALZ_O.SYS  Thu Nov 08 22:08:41 2007
Toshiba Support - Homepage

If that doesn't help, please enable driver verifier and then upload any new dumps.

Using Driver Verifier to identify issues with Drivers

...Summary of the Dumps:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Jul 24 15:15:04.138 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:22.698
BugCheck C000021A, {fffff8a0001d2b90, 0, ffffffffc0000001, 100448}
Probably caused by : ntkrnlmp.exe ( nt!ExpSystemErrorHandler2+5e1 )
BUGCHECK_STR:  0xc000021a_0
PROCESS_NAME:  smss.exe
My System SpecsSystem Spec

 Bsod Windows 7 Ultimate. Help

Thread Tools

Similar help and support threads
Thread Forum
BSOD in Windows 7 Ultimate since a while
Hi I am not much computer savvy, I have been getting the blue screen error since 1 month now. My PC specs Windows 7 32 bit ultimate Pc is about 4 years old .. The OS came pre installed ..
BSOD Help and Support
Bsod windows 7 ultimate 32 bit
I really need help with this BSOD... It was happening with my multibooted 64 and 32 bit versions of windows 7 Ultimate and i thought it was something to do with the 3 OS being installed so i took my Linux Distro off and my 2 versions of windows and re-installed windows 7 ultimate 32 bit on...
BSOD Help and Support
Windows 7 Ultimate 64 bit BSOD HELP! PLEASE
this is an retail install. About 2 months old Please help!:(
BSOD Help and Support
BSOD Windows 7 Ultimate
I'm angry to say the least, I really hope I can get some service. I recently freshly installed Windows 7 x64, upgrading from Windows XP x64. I keep getting a bluescreen which reads: 0x00000124 etc.etc. sometimes the bluescreen will last awhile, sometimes it'll be a blur that it goes by...
BSOD Help and Support
BSOD During upgrade from Vista Ultimate to 7 Ultimate
I've tried to upgrade from Vista Ultimate 32 bit to 7 Ultimate 32 bit numerous times now, all with the same result: a BSOD during the install process, which I get during (what I think is) the final step called "Transferring files, settings and programs." The installation compatibility test warns...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 16:04.
Twitter Facebook Google+