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Windows 7: Windows 7 crashing

28 Jul 2010   #11
Tews

64-bit Windows 8.1 Pro
 
 

Ok... now that we have some new .dmp files, attach them to your next post for analysis..


My System SpecsSystem Spec
.
28 Jul 2010   #12
Ivydrive

Windows 7 Home Premium 64-bit
 
 

2 recent .dmp files attached.

Apologies for my lack of knowledge when it comes to this type of thing
My System SpecsSystem Spec
28 Jul 2010   #13
Jonathan_King

Windows 7 Professional x64
 
 

Sorry, where are the files? Attach them to your next post.
My System SpecsSystem Spec
.

28 Jul 2010   #14
Ivydrive

Windows 7 Home Premium 64-bit
 
 

Sorry, attachments should be above now
They hadn't uploaded properly as i'd forgotten to zip them first time around.

Thanks
My System SpecsSystem Spec
28 Jul 2010   #15
Jonathan_King

Windows 7 Professional x64
 
 

Looks like your nVidia drivers are the cause. Please update them with the widget at the bottom.
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\DOCUME~1\JK\LOCALS~1\Temp\Temporary Directory 1 for 072810-25974-01.zip\072810-25974-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`03055000 PsLoadedModuleList = 0xfffff800`03292e50
Debug session time: Tue Jul 27 21:24:23.070 2010 (GMT-4)
System Uptime: 0 days 0:00:16.177
Loading Kernel Symbols
...............................................................
..............................
Loading User Symbols
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, fffff800030e5306}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : Pool_Corruption ( nt!ExFreePool+9f3 )

Followup: Pool_corruption
---------
My System SpecsSystem Spec
28 Jul 2010   #16
Ivydrive

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Looks like your nVidia drivers are the cause. Please update them with the widget at the bottom.
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
 
 
Loading Dump File [C:\DOCUME~1\JK\LOCALS~1\Temp\Temporary Directory 1 for 072810-25974-01.zip\072810-25974-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
 
Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`03055000 PsLoadedModuleList = 0xfffff800`03292e50
Debug session time: Tue Jul 27 21:24:23.070 2010 (GMT-4)
System Uptime: 0 days 0:00:16.177
Loading Kernel Symbols
...............................................................
..............................
Loading User Symbols
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
 
Use !analyze -v to get detailed debugging information.
 
BugCheck A, {0, 2, 0, fffff800030e5306}
 
Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : Pool_Corruption ( nt!ExFreePool+9f3 )
 
Followup: Pool_corruption
---------
Thanks for finding the issue. Please excuse my ignorance but wheres the widget and how do i go about updating them?

I thought i had updated the drivers but i obviously hadnt done so correctly
My System SpecsSystem Spec
28 Jul 2010   #17
Jonathan_King

Windows 7 Professional x64
 
 

Select your video card from the list and download the drivers. Then run the .exe file.
My System SpecsSystem Spec
28 Jul 2010   #18
Ivydrive

Windows 7 Home Premium 64-bit
 
 

I'd already updated the driver by clicking the update driver button. I just went to the nvidia website and downloaded the latest driver again, installed it, restarted. The pc crashed straight away on restart when trying to load windows. I then restarted the pc again and played a video, about 10 mins in it crashed again as usual.

Tried to restart and it took 4 attempts to get it restarted. As soon as windows tried to start it would crash again, screens just go black.

Now im back i got this message:

Files that help describe the problem:
C:\Windows\MEMORY.DMP
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Not sure if this gives any more info or is even relevant! Ive never seen this message before though.

On a side note i follow Tews advice yesterday:

'- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next" '
- Select "Finish" on the next page.


Do i need to do anything to reverse this test or will it have sorted itself out?

Thanks
My System SpecsSystem Spec
28 Jul 2010   #19
Jonathan_King

Windows 7 Professional x64
 
 

Be sure to turn Verifier off by selecting "Delete existing settings".
My System SpecsSystem Spec
28 Jul 2010   #20
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello,

If it Blue screened again please upload the updated Dump files. It crashed is because Driver Verifier still finds rouge drivers in your Computer to cause the System to crash. Once you upload the updated Dump you could turn off Driver Verifier follow this link for help Using Driver Verifier to identify issues with Drivers

Good Luck,
Captain
My System SpecsSystem Spec
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 Windows 7 crashing




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