Windows Reboots on its own - what to do?


  1. Posts : 8
    Windows 7 x64 Home Premium
       #1

    Windows Reboots on its own - what to do?


    System: W7 x64 Home Premium all patches up to date

    I am getting involuntary reboots on my W7 system. When I check the event viewer the only thing I can tie it to is the shutdown of the VSS service (as this happens before the reboot).

    This is what the log says:

    The VSS service is shutting down due to idle timeout.
    Event ID = 8224

    This is the data shown in the Details Tab:

    0000: 2D 20 43 6F 64 65 3A 20 - Code:
    0008: 20 43 4F 52 53 56 43 43 CORSVCC
    0010: 30 30 30 30 30 37 37 33 00000773
    0018: 2D 20 43 61 6C 6C 3A 20 - Call:
    0020: 20 43 4F 52 53 56 43 43 CORSVCC
    0028: 30 30 30 30 30 37 35 35 00000755
    0030: 2D 20 50 49 44 3A 20 20 - PID:
    0038: 30 30 30 30 34 38 31 36 00004816
    0040: 2D 20 54 49 44 3A 20 20 - TID:
    0048: 30 30 30 30 33 37 31 32 00003712
    0050: 2D 20 43 4D 44 3A 20 20 - CMD:
    0058: 43 3A 5C 57 69 6E 64 6F C:\Windo
    0060: 77 73 5C 73 79 73 74 65 ws\syste
    0068: 6D 33 32 5C 76 73 73 76 m32\vssv
    0070: 63 2E 65 78 65 20 20 20 c.exe
    0078: 2D 20 55 73 65 72 3A 20 - User:
    0080: 4E 61 6D 65 3A 20 4E 54 Name: NT
    0088: 20 41 55 54 48 4F 52 49 AUTHORI
    0090: 54 59 5C 53 59 53 54 45 TY\SYSTE
    0098: 4D 2C 20 53 49 44 3A 53 M, SID:S
    00a0: 2D 31 2D 35 2D 31 38 20 -1-5-18


    Does anyone have any idea what I can do to fix this?

    Thanks,

    YT
      My Computer


  2. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #2

    yaktamer,

    What change did you make immediately before this problem started occurring?
      My Computer


  3. Posts : 8
    Windows 7 x64 Home Premium
    Thread Starter
       #3

    Hi Karlsnooks, that's the curious thing - I haven't made any recent changes to this system for a while. After a problem with Mozy that briefly caused BSODs I rolled back to an earlier state and then decided not to install any new software or hardware for a while just to make sure things were ok.

    I haven't installed any new hardware for several months and no new software after the Mozy rollback. The only thing I've done is to update security patches.

    I thought it could be a VSS thing but I'm far from expert on these matters!
      My Computer


  4. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #4

    I'm not an expert on VSS but:

    The final version of the product, Visual SourceSafe 2005, will retire from mainstream support on 12 April 2011 with extended support ending on 12 April 2016

    In the meantime, can you use SERVICES.MSC to disable the vss service?

    As said, I've no experience with VSS.
      My Computer


  5. Posts : 8
    Windows 7 x64 Home Premium
    Thread Starter
       #5

    Err, no, by VSS I meant Volume Shadow Copy Service (used by System Restore service, I believe).
      My Computer


 

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