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Windows 7: What would you have done?

22 Oct 2010   #1

WINDOWS 7 Ultimate x64 Full
What would you have done?

I recently place an order With Tiger Direct some small computer items and two GTX 460 GPUís. I decided to do something I normally donít and paid to have all the items next day delivery.
Tiger quickly sent me tracking #ís one for the small items and another for the GPUís. The next day around noon UPS shows up with two boxes all the small items accounted for in one box and correct tracking #. The other box contained only one of the GPUís I ordered and the tracking # was different from the one sent in the email from Tiger. I contacted UPS and they said they felt the error lied with Tiger. I called Customer service explained the situation and the rep said he would get another sent out right away. By noon the following day (Saturday) I had not received a new confirmation email and decided to call again. This time I was told the order would have to be investigated a minimum of four days and up to four days after that to reship.
On Monday the doorbell rings and itís the UPS guy one box, bigger than the first and correct tracking # I open it and there are two GTX 460ís inside. Now I have an extra GPU. What would you do keep it or send it back?
My System SpecsSystem Spec
22 Oct 2010   #2

Windows 7 Ultimate x64

I'd make sure the two in the big box worked first. If they did ask if anyone needs a new graphics. Tiger Direct is rather stupid with there shipping, I have had to many problems with them myself let alone the staff over phone and in person.
My System SpecsSystem Spec
22 Oct 2010   #3

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)

Wait 4 days, plus another 4 days to see if they find there mistake. Sometimes you get a bonus for messed up orders. Recently got a Microwave oven mail order. The side case was bashed it but it worked, okay. They told me to dispose of it instead of sending it back, & they still sent a replacement.
My System SpecsSystem Spec

22 Oct 2010   #4

Windows 7 Ultimate x64

First and formost I would send it to me since my birthday is in two days and soon I will be order two GTX 460's so I'll just need one

Personally, as bad as it may sound, I would so what Doc said. They made the mistake, see if they correct it. Working at a grocery store for the time being people and customers make mistakes which can lead to 100's of $'s of goods going out the door.

That's my take on it, take it or leave it.

In the big picture they probably would focus on other things, I would think.
My System SpecsSystem Spec
22 Oct 2010   #5

Windows 10 Pro

I would do what your conscious tells you to do

Me.... well they made the mistake
My System SpecsSystem Spec
22 Oct 2010   #6

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)

Wait some time, then call and ask them if they want it back. 99% of the time they will say just keep it. It is much harder for them to send you a shipping label, track it and then add it back to inventory if their system states nothing is missing. -WS
My System SpecsSystem Spec
22 Oct 2010   #7

windows 7 Ultimate x86

Well i would keep all three & use them & njoy it till they ie Tiger Direct don't wake up from their sleep ask me to return 1...As it caused some inconvenience & have to wait to get my order...
My System SpecsSystem Spec
22 Oct 2010   #8

WINDOWS 7 Ultimate x64 Full

This all took place about a month ago. And guess what..............I have 3 GTX460's
My System SpecsSystem Spec
22 Oct 2010   #9

windows 7 Ultimate x86

Send me 1 as i'm still carrying on with GeForce 9100M G the old hog...
My System SpecsSystem Spec
22 Oct 2010   #10

Vista Ultimate X64/ Windows 7 Dual-boot

I would have done the right thing...
My System SpecsSystem Spec

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