New
#1
Chillin
At @11:30PM I got a phone call that one of my credit card accounts had been locked out. It sounded like a recording. So I hung up. After about five minutes I decided to check my accounts out. Sure enough I had one that was locked out. My browser directed me to a page to request an unlock password. OK? I requested one. There was a warning on the page not to close the page. I am sitting there waiting on the email which never came. Looking down the page I noticed the email address that was listed for my account was not my email address. There is where I picked up the phone. I had a really hard time explaining to the rep what the problem was. We were not communicating at all. Finally she said the magic words "do you want me to cancel the account and issue a new number?" I said yes. The balance she quoted to me for the card did not seem unreasonable. So I have to wait until tomorrow to finish straightening it out. My phone went dead during this conversation and I lost the connection. But when I got another phone and called back they said the account had been closed. I am guessing I caught it in time.