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Windows 7: Google user or Guru?

12 Jan 2009   #11
wizardcia

Windos 7 RTM 7600
 
 

Quote   Quote: Originally Posted by Bare Foot Kid View Post
Hello wizardcia, welcome to Se7en Forums!

Some time it's just easier to give someone a link instead of writing out a reply to something that's been written a thousand times elsewhere.

Case in point; I could write to you an explination on how to do this; but why not use this?

How to dual boot Vista and XP (with Vista installed first) -- the step-by-step guide with screenshots

Isn't this way just easier. Please be nicer with your comments in future.

I meant no insult. Sorry for missunderstanding.
My System SpecsSystem Spec
12 Jan 2009   #12
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello again wizardcia.

That's ok, you do raise a valid point; in that anyone can use Google....
















Later Ted
My System SpecsSystem Spec
12 Jan 2009   #13
renthor

Windows 7 Beta 1 b7000
 
 

I feel like in this day and age, everyone is impatient and wants a solution or an answer to a problem almost immediately. This isn't just you, or anyone else on the 'net, but even in real life. I'm the resident PC-know-it-all amongst my friends and family and so I'm constantly called upon to fix the issues that are big and small. And it seems even with them, if I haven't solved a problem in a matter of minutes, or even hours, something is drastically wrong. This isn't the case, sometimes it just takes a bit to get it working.

The average user, I don't think anyway, sees this, as they're experience is usually with Google and the numerous tips/solutions that have already been discovered. Maybe consciously, maybe subconsciously, they come to expect this near-instant resolution for every problem. Such is the life we now live in. Thank you internets!

However, especially with a new OS, that even the uber-geeks are new too, it sometimes takes time to figure out a solution to what might seem an easy problem to fix. But don't fret, there is plenty of knowledge around these parts. Just have some patience and maybe while we wait for our problem to be fixed or troubleshot, we can help someone else with a problem they're having.
My System SpecsSystem Spec
.

12 Jan 2009   #14
davehc
Microsoft MVP

Vista and now 7 in 32 and 64 bit.
 
 

Quote   Quote: Originally Posted by Bare Foot Kid View Post
Hello again wizardcia.

That's ok, you do raise a valid point; in that anyone can use Google....

Absoutely true, but when seeking help, I would still prefer to come to a forum and get an exchange of views, as well as a solution
The wickipedia sums it up for me
"An Internet forum, or message board, is an online discussion site.[1] It is the modern equivalent of a traditional bulletin board, and a technological evolution of the dialup bulletin board system.[2][3] From a technological standpoint, forums[note 1] or boards are web applications managing user-generated content.[4][5]
People participating in an Internet forum can build bonds with each other and interest groups will easily form around a topic's discussion, subjects dealt within or around sections in the forum."
My System SpecsSystem Spec
13 Jan 2009   #15
johngalt

 

Quote   Quote: Originally Posted by renthor View Post
I feel like in this day and age, everyone is impatient and wants a solution or an answer to a problem almost immediately. This isn't just you, or anyone else on the 'net, but even in real life. I'm the resident PC-know-it-all amongst my friends and family and so I'm constantly called upon to fix the issues that are big and small. And it seems even with them, if I haven't solved a problem in a matter of minutes, or even hours, something is drastically wrong. This isn't the case, sometimes it just takes a bit to get it working.

The average user, I don't think anyway, sees this, as they're experience is usually with Google and the numerous tips/solutions that have already been discovered. Maybe consciously, maybe subconsciously, they come to expect this near-instant resolution for every problem. Such is the life we now live in. Thank you internets!

However, especially with a new OS, that even the uber-geeks are new too, it sometimes takes time to figure out a solution to what might seem an easy problem to fix. But don't fret, there is plenty of knowledge around these parts. Just have some patience and maybe while we wait for our problem to be fixed or troubleshot, we can help someone else with a problem they're having.
There is a bigger problem, though. Think about how many times a user comes in here asking for help, and we don't get all the information - it's like pulling teeth. The same principle applies when novice - mildly experienced users go searching for answers.

Take for example, a user needing to find out more about a Driver_less_than_or_equal STOP error - I, for example, know to copy the STOP error code and do a Google search for the entire stop error - but the average and less experienced users won't know that - hence their ability to *find* answers is also diminished. I have a much better grasp on how search works, what search operators are, how to effectively use them, etc. Most users on the planet, when they have a problem, may search for something like "DVD not working" instead of "DVD reports no disc loaded" - which will give much more specific search results for an error message that states "No disc loaded - please insert a CD or DVD to continue".

In addition, not only are my search skills good, but my *knowledge* skill set is good - like most 'resident techies' I have a good bit of knowledge when it comes to troubleshooting issues, but you'll notice that 9 times out of 10 I will not *assume* right way that a particular solution that I have seen work in the past will *always* work - hence my request for more detailed information. Some things are just plain obvious - others, like a particular thread in Gen Disc where I worked with a user for a couple of hours trying to solve a problem (that AFAIK is still not solved) shows the *other* facet of being a resident techie - knowing different plans of actions to take when troubleshooting as well as having a good ability to think quickly on your feet, trying various techniques to remedy the problem.

Finally, this is a forum - largely staffed by *volunteers* - who have real lives and real jobs and real responsibilities outside of this place. Sometimes answers are not forthcoming - not *every* problem has a ready solution. Not every person with the right set of circumstances will experience the same problems as others have. Notable example - 780i mobos with 4 GB of RAM were giving some folks fits when trying to install Vista when using a 4 x 1 config or a 2 x 2 config - I not only got it to install every time I did it (all 3 times) but I even had successful installs with my system OCd. However, W7 does not like me if I am OCing - I have to remove all OC and then install W7 and then reinstate my OC. Perhaps others with my setup may have this problem - perhaps not.

Quote   Quote: Originally Posted by davehc View Post
Absoutely true, but when seeking help, I would still prefer to come to a forum and get an exchange of views, as well as a solution
The wickipedia sums it up for me
"An Internet forum, or message board, is an online discussion site.[1] It is the modern equivalent of a traditional bulletin board, and a technological evolution of the dialup bulletin board system.[2][3] From a technological standpoint, forums[note 1] or boards are web applications managing user-generated content.[4][5]
People participating in an Internet forum can build bonds with each other and interest groups will easily form around a topic's discussion, subjects dealt within or around sections in the forum."
That is true as well - but the major thing to remember is that patience is a virtue....
My System SpecsSystem Spec
13 Jan 2009   #16
Joan Archer

Windows 7 Ultimate SP1 32 bit/Windows 10 64bit
 
 

Very good post John and so true, especially when you mentioned the stop errors, another forum I belong to get a lot of those and the number of times you have to ask for the rest of the error message to be able to continue, although on that forum it's understandable as it is for the novice computer user
My System SpecsSystem Spec
13 Jan 2009   #17
smarteyeball

 
 

Quote   Quote: Originally Posted by johngalt View Post


Finally, this is a forum - largely staffed by *volunteers* - who have real lives and real jobs and real responsibilities outside of this place.
And who do a good job.

Wizardcia, I know that you didn't mean offense - and yes it is frustrating to have an issue that isn't answered, but as John mentioned, most of the staff and fellow users here are doing this for free. Some of us will literally go out of our way to help; often giving up time that sometimes *could and should* be better spent elsewhere.



If your issue can be resolved, it will be. It if it's from personal knowledge, even better. However, I'd rather be answered by a 'guru' who googled better than I did than not

Even sites like technet that are full of 'gurus' are littered with dead end threads with no resolutions.
My System SpecsSystem Spec
13 Jan 2009   #18
garysgold

Vista Ult 64 bit Seven Ult RTM x64
 
 

Quote   Quote: Originally Posted by johngalt View Post
There is a bigger problem, though. Think about how many times a user comes in here asking for help, and we don't get all the information - it's like pulling teeth. The same principle applies when novice - mildly experienced users go searching for answers.

Take for example, a user needing to find out more about a Driver_less_than_or_equal STOP error - I, for example, know to copy the STOP error code and do a Google search for the entire stop error - but the average and less experienced users won't know that - hence their ability to *find* answers is also diminished. I have a much better grasp on how search works, what search operators are, how to effectively use them, etc. Most users on the planet, when they have a problem, may search for something like "DVD not working" instead of "DVD reports no disc loaded" - which will give much more specific search results for an error message that states "No disc loaded - please insert a CD or DVD to continue".

In addition, not only are my search skills good, but my *knowledge* skill set is good - like most 'resident techies' I have a good bit of knowledge when it comes to troubleshooting issues, but you'll notice that 9 times out of 10 I will not *assume* right way that a particular solution that I have seen work in the past will *always* work - hence my request for more detailed information. Some things are just plain obvious - others, like a particular thread in Gen Disc where I worked with a user for a couple of hours trying to solve a problem (that AFAIK is still not solved) shows the *other* facet of being a resident techie - knowing different plans of actions to take when troubleshooting as well as having a good ability to think quickly on your feet, trying various techniques to remedy the problem.

Finally, this is a forum - largely staffed by *volunteers* - who have real lives and real jobs and real responsibilities outside of this place. Sometimes answers are not forthcoming - not *every* problem has a ready solution. Not every person with the right set of circumstances will experience the same problems as others have. Notable example - 780i mobos with 4 GB of RAM were giving some folks fits when trying to install Vista when using a 4 x 1 config or a 2 x 2 config - I not only got it to install every time I did it (all 3 times) but I even had successful installs with my system OCd. However, W7 does not like me if I am OCing - I have to remove all OC and then install W7 and then reinstate my OC. Perhaps others with my setup may have this problem - perhaps not.



That is true as well - but the major thing to remember is that patience is a virtue....
Excellent answer JG.

All you need do is look at all the people who haven't even filled out their system specs.

Gary
My System SpecsSystem Spec
13 Jan 2009   #19
renthor

Windows 7 Beta 1 b7000
 
 

Quote   Quote: Originally Posted by johngalt View Post
There is a bigger problem, though. Think about how many times a user comes in here asking for help, and we don't get all the information - it's like pulling teeth. The same principle applies when novice - mildly experienced users go searching for answers.

Take for example, a user needing to find out more about a Driver_less_than_or_equal STOP error - I, for example, know to copy the STOP error code and do a Google search for the entire stop error - but the average and less experienced users won't know that - hence their ability to *find* answers is also diminished. I have a much better grasp on how search works, what search operators are, how to effectively use them, etc. Most users on the planet, when they have a problem, may search for something like "DVD not working" instead of "DVD reports no disc loaded" - which will give much more specific search results for an error message that states "No disc loaded - please insert a CD or DVD to continue".

In addition, not only are my search skills good, but my *knowledge* skill set is good - like most 'resident techies' I have a good bit of knowledge when it comes to troubleshooting issues, but you'll notice that 9 times out of 10 I will not *assume* right way that a particular solution that I have seen work in the past will *always* work - hence my request for more detailed information. Some things are just plain obvious - others, like a particular thread in Gen Disc where I worked with a user for a couple of hours trying to solve a problem (that AFAIK is still not solved) shows the *other* facet of being a resident techie - knowing different plans of actions to take when troubleshooting as well as having a good ability to think quickly on your feet, trying various techniques to remedy the problem.
Quote   Quote: Originally Posted by garysgold
All you need do is look at all the people who haven't even filled out their system specs.
Could not agree more. Yes, definitely a larger problem, and I think it really illustrates how lazy and impatient people have become. The internet age is very instant. Couple that with either misinformed, less experienced, or both, users and it can really make troubleshooting a pain in the ***.

Quote   Quote: Originally Posted by johngalt View Post
Finally, this is a forum - largely staffed by *volunteers* - who have real lives and real jobs and real responsibilities outside of this place. Sometimes answers are not forthcoming - not *every* problem has a ready solution. Not every person with the right set of circumstances will experience the same problems as others have. Notable example - 780i mobos with 4 GB of RAM were giving some folks fits when trying to install Vista when using a 4 x 1 config or a 2 x 2 config - I not only got it to install every time I did it (all 3 times) but I even had successful installs with my system OCd. However, W7 does not like me if I am OCing - I have to remove all OC and then install W7 and then reinstate my OC. Perhaps others with my setup may have this problem - perhaps not.
And a BIG thanks to all of them!
My System SpecsSystem Spec
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