New
#1
ISP Usage Cap
I received an email from my ISP last night, which has me puzzled. It was to advise me regarding how to check my usage via my account page. It was obvious to me that the reason I received this email was that I had been using a lot of bandwidth lately downloading movies.
I checked where it said, and did find that I was less than 2GBs from my 50GB limit. Figuring that I was being set up for a usage penalty, I stopped downloading anything until the next billing cycle. However, when reading the email again, I noticed this:
The thing that I fail to understand is if they are not going to charge me for exceeding my limit, what is the point in having a limit at all? Is there something more to this that I am missing?The vast majority of our customers do not exceed their usage amount
in a month and Cox does not charge you an additional fee if you
exceed it. However, if you find that you are exceeding the usage
amount for your package, you should check for the following potential
causes...