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Windows 7: Fun technical chat with Dell Today

14 Oct 2011   #1

Windows 7 Ultimate x64
Fun technical chat with Dell Today

So, in my office, we just recently purchased 2 Dell Volstro 260S slimline computers. As with many businesses, we needed to use these machines with dual monitors.

When you customize the machine on the website it says,
An HDMI to DVI adapter dongle will be needed if you have chosen Intel HD Graphics 2000 and want dual monitor support.
So, we bought 2 of the adapters they sold, which look like this

However, when you plug in that adapter, it then blocks access to the VGA port on the back of the machine.

A tech chat with dell support resulted in
It appears that the adapter when connected to the HDMI port of the system blocks the other port."
^Yes, that's what I called and just told you.

"we currently do not have an option for a DVI Female to HDMI Male cable like this below which will work on the system:"
So, they sold me a $13.99 part in place of a part they don't offer, and what they sold me doesn't work.

They suggested that I buy a few of these from a 3rd party instead.
My System SpecsSystem Spec

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