New
#1
Some important questions for the more experienced members...
I have only been a member of this community for a short time, and I want all of those here who volunteer their time helping others with their Windows 7 problems to know that I have nothing but the utmost respect for you. Unfortunately, in the short time I have been here, I have seen a somewhat disturbing trend. There have been a few of the more experienced users (users with high reps) who sometimes say things that could be considered rude or offensive to users who are seeking or even giving help. It mostly comes down to how things are said, and sometimes when things are said with exclamation points due to frustration, it comes off as basically calling the person it is directed at an idiot. I had one person cause me to feel this way this week when I was trying to help someone and my knowledge was a little lacking in an area. I'm still learning, as are most of the members on here, even those with high reps.
I realize that everyone has their bad days, and I also realize that users can get frustrating due to lack of knowledge or lack of the ability to follow directions. I feel like those helping should try not to get frustrated and try their hardest to be patient with the other people within a thread. In my experience, by letting frustration show, it often causes those getting help to either stop getting help because they become frustrated themselves, or to take time away from the problem for the same reason. This seems detrimental to the purpose of this forum, which is to help people resolve their problems and not drive them away from getting help, or from offering it.
This thread is a bit longer than I intended, but I wanted to get my feelings across as clearly as possible. My questions are these:
1. Has anyone else noticed this behavior and felt as I do?
2. What is the best way to tell a higher rep person in a respectful manner that he/she has said something that could be considered rude?
As to 2., I feel as though I'm overstepping my bounds since I have not been at this nearly as long as the higher rep individuals, so I don't know if it is acceptable for me to point such things out. What are others' thoughts?