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Windows 7: Please help with FB problem

20 Feb 2012   #1

Windows 7 x64 Professional
Please help with FB problem

I hope someone here can shed some light on this. My wife's facebook profile/homepage/whatever-you-call-it only shows a white screen (see attached). We don't have a clue how to fix this and FB's help is a joke. So far we have tried deleting cache and cookies and updating her profile and account settings to no avail. Browser is FF 4.0.


Please help with FB problem-untitled.png

My System SpecsSystem Spec
20 Feb 2012   #2

Windows 10 Home Premium 64bit sp1

update your ff they have a update thats probally why

also you check internet speeds to make sure it isnt ff?
My System SpecsSystem Spec
20 Feb 2012   #3

Windows 7 x64 Professional

I did update FF just now, same thing. And its not our ISP.

Forgot to mention earlier that this has been like this for a few days now.
My System SpecsSystem Spec

22 Feb 2012   #4

Windows 7 x64 Professional

No-one? All suggestions welcome...
My System SpecsSystem Spec
22 Feb 2012   #5

Windows 10 Pro x64

Tryed to log out and log in again ? Also, check in Safe Mode.
My System SpecsSystem Spec
22 Feb 2012   #6


try a different browser or maybe a different PC. so youll know if the problem is software or somthing on FB.
My System SpecsSystem Spec
22 Feb 2012   #7


Have you inadvertently used a content blocker or ad-blocker on Facebook content?
My System SpecsSystem Spec
22 Feb 2012   #8
Kevin Ismail

Windows 7 Ultimate x64

That situation is quite similar to IE when the security option is set to high.
But for Firefox, I have no idea. Its security tab don't say much.
My System SpecsSystem Spec
23 Feb 2012   #9

Windows 7 x64 Professional

Its the same one all our PC's, and only with her account. Mine is fine. I had something like this too a while back. Lasted for a few days then it was fine again. Hers has been going on for 2 weeks now...

I can't believe no-one else has had this. Really frustrating...
My System SpecsSystem Spec
23 Feb 2012   #10

Windows 10 Pro x64

I think that the problem is not from you, but from FB.
My System SpecsSystem Spec

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