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Windows 7: why dose the screen go white

30 Aug 2009   #1
Rolly187

windows 7
 
 
why dose the screen go white

is there any one who knows why on windows 7 the screen gos white then alls i casn do is reboot im new to this stuff
My System SpecsSystem Spec
30 Aug 2009   #2
Tews

64-bit Windows 8.1 Pro
 
 

Please fill out the system specs completely so we know exactly what were working with .. pay attention to the Video Card Info...
My System SpecsSystem Spec
30 Aug 2009   #3
Tews

64-bit Windows 8.1 Pro
 
 

Please upload the mini dump file so we can take a look at it...
My System SpecsSystem Spec
.

30 Aug 2009   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Rolly187 View Post
is there any one who knows why on windows 7 the screen gos white then alls i casn do is reboot im new to this stuff
Rolly

hi and welcome to seven forums

If you mean that milky white screen its probably caused by your lack of ram. 3 gigs would be fine for 32 bit but for 64 bit it marginal. You can verify this by opening task manager (right click taskbar) going to performance and see how much ram and cpu is being used when it goes white

Ken
My System SpecsSystem Spec
30 Aug 2009   #5
fseal

Windows 7 x64 Ultimate
 
 

Is it really the entire screen? (background and everything?) Or just the program windows that turn white?

Also, does the hard drive light come on solid when this happens?
My System SpecsSystem Spec
30 Aug 2009   #6
Rolly187

windows 7
 
 
white sreen what do i do about it

i dont know what minie dump is or how to up load it to you to look at it thanks can you help me out
My System SpecsSystem Spec
30 Aug 2009   #7
Rolly187

windows 7
 
 
thanks for your help

Quote   Quote: Originally Posted by zigzag3143 View Post
Rolly

hi and welcome to seven forums

If you mean that milky white screen its probably caused by your lack of ram. 3 gigs would be fine for 32 bit but for 64 bit it marginal. You can verify this by opening task manager (right click taskbar) going to performance and see how much ram and cpu is being used when it goes white

Ken
the screen goes white then theres nothing i have to reboot
My System SpecsSystem Spec
30 Aug 2009   #8
Rolly187

windows 7
 
 
thank you

Quote   Quote: Originally Posted by fseal View Post
Is it really the entire screen? (background and everything?) Or just the program windows that turn white?

Also, does the hard drive light come on solid when this happens?
the whole screen then i cant do nothing i have to reboot
My System SpecsSystem Spec
30 Aug 2009   #9
johngalt

 

Rolly, you keep saying the same thing without any details - does your HD light on the computer go fully on without any interruption? How long have you waited for the computer to unfreeze? What are you doing when this happens? Does it only happen when you do a particular action, or completely randomly? (visiting 3 different sites in Firefox is not random, for example, b/c every time you are using Firefox).

As for the 3 GB of RAM and W7 x64 - that is most likely not the issue, as I have W7 running on a P4 3.2 GHz machine with 3 GB of RAM and an ATI x1650Pro without this issue.
My System SpecsSystem Spec
30 Aug 2009   #10
fseal

Windows 7 x64 Ultimate
 
 

If the harddrive light comes on and stays on solid, then it may be a storage driver issue. Though personally I've not sen the entire screen go white before, just all the programs running.

New drivers from Intel available on the ASUS website fixed that sometimes. Other times, if you have a solid state drive, it's beginigng to lok like disabling native command queuing fixes it. But the bottom line is, if its a storage driver issue, the common syptom is that the HD light comes on and stays on while the rest of the machine has "locked up".
My System SpecsSystem Spec
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