I had to telephone a call centre here in the UK (BT British
Telecom) to retrieve a user name and password for a clients internet connection as I was installing a new router. .... this is where the fun began
I phoned from the UK on a UK number which connected me to somewhere in India (via the internet of course) to which I spoke to a lovely lady called Nisha who was trying to help me out.
Now although I have a fairly strong welsh accent I speak English, the lady on the other end couldn't understand me and kept telling me to speak english, I could hardly understand her as her accent was also very strong, so I kept on saying that I too couldn't understand what she was saying.
Unfortunately she ended up putting the phone down on me as she kept repeating that she couldn't understand me.
This has happened on 3 separate calls now, so the poor old customer still has no internet access as i cant get anyone that can give me a coherent clear answer. ..... common BT get your act together ....