Disputing a transaction in paypal.


  1. Posts : 68
    Windows 7 Ultimate 32 bit
       #1

    Disputing a transaction in paypal.


    The said transaction is digital content. Transaction went smoothly but the seller just flat out didn't send the content. Well, they did list my transaction as completed, but when trying to access the library, it's listed briefly then removed after several hours. Now can't access the content anymore.

    Tried approaching them several times via emails but they don't respond.

    Seller is a digital retailer, not individual.

    Is it even disputable in Paypal? I read their FAQ and they don't give a damn about digital content/access and mark it as not disputable.
      My Computer


  2. Posts : 8,135
    Windows 10 64 bit
       #2

    I've had good luck disputing transactions with paypal, but it was always for items and not a digital transaction as you have.
      My Computer


  3. Posts : 1,711
    Win 7 Pro 64-bit 7601
       #3

    Paypal rules are clear, there is little you can do about it imho.
      My Computer


 

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