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#1
SCAM? Phone call from "Microsoft Windows Repair Support, Albany"
While experiencing issues with BSOD and inability to repair Windows, the Repair Tool pop-up when it discovers it can't fix the issue asks if I want to report this to Microsoft. I chose SEND, and continued banging my head against the desk.
Couple of days into this foray and I get a call saying they were "Microsoft Windows Repair Support, Albany". I asked them to confirm if they were Microsoft and was it in response to my sent reports, to which they said YES. The tech then proceeded to have me log into TeamViewer and I allowed remote access.
He kept asking how old my computer was, to which I replied 4 or 5 years, but that it didn't matter, it was the HDD that had corrupted Win7 boot and that HDD is only a few days old. He suggested that I consider buying a new computer and about then another tech took over. Again, wanted to know how old my computer was and what brand. I told him I built it myself using Intel mobo, etc. and had no problems until I tried to restore a backup I made recently and that the HDD was less than a week old. He proceeded to tell me my system was full of virus programs and that my email was highjacked, but for a small one-time fee he would fix it. I hung up, closed the TeamViewer connection, and promptly changed my email password.
I googled Microsoft Windows Repair Support, Albany and found that Microsoft had implemented a program of paid support code named Albany a few years back. I am convinced these people that called me were scammers, but can anyone give me some feedback?