My eBay purchase - what r my chances of a refund?


  1. Posts : 488
    Microsoft Windows 7 HomePremium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    My eBay purchase - what r my chances of a refund?


    Bought a Netcomm router NB604 on e-Bay.

    Turns out its ethernet connect only. But in the eBay description it says:

    WIRELESS CONNECTIONS
    Wi-Fi (wireless networking) >> Yes


    Wireless technology supported >> Wi-Fi Protected Setup (WPS), Wireless 802.11b, Wireless 802.11g, Wireless 802.11n
    Has the seller copy/pasted the description for wrong router?
    Have I misunderstood the e-Bay product description (see pic)?
    Netcomm doesn't sell it as a wireless router. But I bought based on the seller's e-Bay specs supplied. I never visited Netcomm website until now.

    e-Bay description attached.

    Netcomm product link > NB604 - ADSL2+ Modem Router : NetComm Wireless
    Attached Thumbnails Attached Thumbnails My eBay purchase - what r my chances of a refund?-604.png  
      My Computer


  2. Posts : 18,415
    windows 7 home 64bit
       #2

    Email the seller as it does not match the seller's description ask for a Refund ...

    If he/she Refuses open a case ...
      My Computer


  3. Posts : 9,600
    Win 7 Ultimate 64 bit
       #3

    File a claim with e-Bay. Simply and nicely say it wasn't what you had expected and it won't meet your needs; don't elaborate beyond that. The worst that can happen is you may be refused but, then again, you might get lucky and be able to return it for a partial to full refund. If you don't file a claim, it's guaranteed you won't be able to get anything back.
      My Computer


 

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