Daughter lost iphone 5S

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  1. web
    Posts : 350
    Windows 7 Ultimate 64bit + Windows 10 pro 64bit duel boot
       #1

    Daughter lost iphone 5S


    Daughter lost iphone 5S, on night out tonight ...... managed to block phone EE sim only .... but rubbish find my I phone programme wont find ??? thought I was protected seems not I don't have a iclould account for my daughters account or mine now I check just app accounts ?????
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  2. Posts : 17,322
    Win 10 Pro x64
       #2

    Find my iPhone is done through iCloud,

    https://support.apple.com/kb/PH2698?locale=en_US

    There has to be an apple id associated with the device, have you tried that in iCloud?

    https://support.apple.com/kb/PH2570?locale=en_US
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  3. web
    Posts : 350
    Windows 7 Ultimate 64bit + Windows 10 pro 64bit duel boot
    Thread Starter
       #3

    derekimo said:
    Find my iPhone is done through iCloud,

    https://support.apple.com/kb/PH2698?locale=en_US

    There has to be an apple id associated with the device, have you tried that in iCloud?

    https://support.apple.com/kb/PH2570?locale=en_US

    like I said when did this happen, I cloud ???? I was in find my iphone they didn't send this from the roof tops
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  4. Posts : 17,322
    Win 10 Pro x64
       #4

    How are you in find my iPhone? On another phone? iCloud has been around for a while.
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  5. web
    Posts : 350
    Windows 7 Ultimate 64bit + Windows 10 pro 64bit duel boot
    Thread Starter
       #5

    derekimo said:
    How are you in find my iPhone? On another phone? iCloud has been around for a while.
    yes in another phone not sure how to do this thanks for any help
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  6. web
    Posts : 350
    Windows 7 Ultimate 64bit + Windows 10 pro 64bit duel boot
    Thread Starter
       #6

    why cant u just put phone number in, and find that's what I was lead to believe
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  7. Posts : 17,322
    Win 10 Pro x64
       #7

    The device you are looking for has to have the find my iPhone enabled for you to be able to see it.

    https://support.apple.com/en-us/HT201472

    I'm not sure where you are trying to put a phone number, it is looking for a signal that will be available if you have it enabled. It will be listed as one of your devices.

    Even if the phone has it enabled but the phone is off it can find it.
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  8. web
    Posts : 350
    Windows 7 Ultimate 64bit + Windows 10 pro 64bit duel boot
    Thread Starter
       #8

    derekimo said:
    The device you are looking for has to have the find my iPhone enabled for you to be able to see it.

    https://support.apple.com/en-us/HT201472

    I'm not sure where you are trying to put a phone number, it is looking for a signal that will be available if you have it enabled. It will be listed as one of your devices.

    Even if the phone has it enabled but the phone is off it can find it.
    when I sign into icould on my account it goes straight to where my iphone is but when I log in as my daughter it doesn't ....... this was partly because she didn't know any of her passwords had to redo all that but think I got that all sorted, at least as far as I can see but still know location of phone
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  9. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #9

    Contact your isp they might be able to trace it.
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  10. web
    Posts : 350
    Windows 7 Ultimate 64bit + Windows 10 pro 64bit duel boot
    Thread Starter
       #10

    ThrashZone said:
    Contact your isp they might be able to trace it.
    really how would virgin media find the EE phone is that what u said ment ???? (sim only iphone 5s)
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