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Windows 7: It's time for some good news.

08 Feb 2017   #1
Layback Bear

Windows 7 Pro. 64/SP-1
 
 
It's time for some good news.

I just bought a new Dyson vacuum cleaner that makes horrible noises.
Took in back to Wally World and got another one without any problems.
The new, new one did the same thing.
I called Dyson and they had me take it to a UPS store and ship it to their repair shop in southern Ohio.
Shipped and returned to me in northern Ohio by UPS in one day. It now works as it should.
Absolutely no cost to me for anything. (Shipping/Repairing)

Now that is the way to handle a warranty.
It sure would be nice if computer hardware RMA were handled in that fashion.
Thank you Dyson!

Jack
My System SpecsSystem Spec
08 Feb 2017   #2
Lee

Win 7 Pro x64, VM Win XP, Win7 Pro Sandbox, Kubuntu 11
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
I just bought a new Dyson vacuum cleaner that makes horrible noises.
Took in back to Wally World and got another one without any problems.
The new, new one did the same thing.
I called Dyson and they had me take it to a UPS store and ship it to their repair shop in southern Ohio.
Shipped and returned to me in northern Ohio by UPS in one day. It now works as it should.
Absolutely no cost to me for anything. (Shipping/Repairing)

Now that is the way to handle a warranty.
It sure would be nice if computer hardware RMA were handled in that fashion.
Thank you Dyson!

Jack
Sometimes big businesses do the right thing. . .
My System SpecsSystem Spec
11 Feb 2017   #3
Joan Archer

Windows 10 64bit/Windows 10 64bit
 
 

I had the same good experience with this Asus Notebook when that broke down. I connected with their support who gave me a support ticket and put things into motion telling me who was picking it up and his name, the courier turned up the next day with a secure box which the Notebook fit into and away it went. 4 days later the same courier came back with my Notebook all fixed, it had a new motherboard fitted.

I went one better than you Jack I didn't have to leave the house, they picked up and delivered back to my house. I was very impressed with the service I received.
My System SpecsSystem Spec
.

11 Feb 2017   #4
mjf

Windows 7x64 Home Premium SP1
 
 

We bought a Dyson and we need ear plugs to use it. We sent it back and were told there was nothing wrong. Also suction is not as good as I expect. First and last overpriced Dyson I will buy.
My System SpecsSystem Spec
23 Feb 2017   #5
SherriBabee

Win7 Home Premium x64
 
 

Layback Bear, thats awesome to hear

I've been a HOOVER fan most my life (from Mom I guess ) but last December 2016 I thought I'd try a SHARK out. It's smaller and not really N E louder than my Hoover. No complaints so far. AGAIN, my Mom and Son got one so I figured, why not?
My System SpecsSystem Spec
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