Hello,
I bought a laptop about a year ago. Shortly after buying it, we lost the password before making a backup disk. I couldn't change the password, we run Windows 7, without the old password. Luckily, or so we think, we have one of those laptops that has a fingerprint scanner so I have been...
I've been a member here for a while but I forgot my password to my original account. I keep trying to reset the password but I never receive an email to reset it. I've tried resetting the password on this account and it worked (this email is .edu and the other is from mail.com).
Can a mod help...