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#11
I agree with you; but I think that would depend on local law.
I've had to contact Trading Standards about something a bit similar to this. If you buy the product after they've told you something like Newegg have said, then it's legal for Newegg. Though that's only in England, it might be different in USA/Canada.
But either way it's not very professional.
This seems to be one of those cases where they try to fob you off with telling you to go direct to the manufacturers (in this case, those of the motherboard and/or processor). However, your contract is with the retailer, whether it be online or in a high street shop, and not the manufacturer(s). Both the manufacturers will say that as long as their relevant product isn't damaged in any way that they can't do anything about the situation.
I would agree, though, that this is a bit of a grey area that does need looking into and clarifying.
Wow that's bad! Combo poker or what?
I wouldn't think twice about double checking specs to make sure they were compatible. That is SO a "given". Selling a CPU/MB combo MEANS that they work togeather. You search newegg for a processor, then when you pick one, they list combo deals for it below, if there is one with a motherbord, who on earth would even for second fathom that they were not compatible?
If it was an accident they should refund/replace broken parts, if on purpose to move old useless parts, wow that's shady.
It could be worse...
It could be an AM3 socket + i5 750 chip + DDR2
Still, poor form on the eggs behalf...