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Windows 7: Today [3]

16 Jun 2010   #971
severedsolo

Windows 7 Ultimate X64 SP1
 
 

Happy birthday Jfar

Well today I just managed to wangle myself an extra 2 months worth of free broadband God bless ISP's who consistently mess up their billing: Quite annoyed to say the least...... | Community Site
My System SpecsSystem Spec
16 Jun 2010   #972
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

Quote   Quote: Originally Posted by severedsolo View Post
Happy birthday Jfar

Well today I just managed to wangle myself an extra 2 months worth of free broadband God bless ISP's who consistently mess up their billing: Quite annoyed to say the least...... | Community Site
That's pretty good customer service, that definately wouldn't happen with mine.
My System SpecsSystem Spec
16 Jun 2010   #973
Kari

 

Quote   Quote: Originally Posted by severedsolo View Post
Happy birthday Jfar

Well today I just managed to wangle myself an extra 2 months worth of free broadband God bless ISP's who consistently mess up their billing: Quite annoyed to say the least...... | Community Site
That's what I call customer service! Good to hear you got it solved.
My System SpecsSystem Spec
.

16 Jun 2010   #974
Tews

64-bit Windows 8.1 Pro
 
 

Thats the quickest, most helpful response that I have seen in a long long time ...
My System SpecsSystem Spec
16 Jun 2010   #975
Kari

 

27 minutes from Martins post to ISP's answer. It could not be any faster!
My System SpecsSystem Spec
16 Jun 2010   #976
severedsolo

Windows 7 Ultimate X64 SP1
 
 

I was especially impressed with the offer of refunding the 35 failed Direct Debit charge. To be perfectly honest, when I posted that I was just having a moan So im very happy with the outcome

They email you when a note has been put on your account, I like this one:
Quote:
INTERNAL

Sort out invoices.

Kind regards,
My System SpecsSystem Spec
16 Jun 2010   #977
osholt

Windows 7 Profesional x86, Mac OS X 10.6 Snow Leopard
 
 

Quote   Quote: Originally Posted by severedsolo View Post
Happy birthday Jfar

Well today I just managed to wangle myself an extra 2 months worth of free broadband God bless ISP's who consistently mess up their billing: Quite annoyed to say the least...... | Community Site
I'm impressed by the level of customer support.

If only BT was anywhere near as helpful... 3 hours on hold later I can definitively say no.

Oli
My System SpecsSystem Spec
16 Jun 2010   #978
severedsolo

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by osholt View Post
Quote   Quote: Originally Posted by severedsolo View Post
Happy birthday Jfar

Well today I just managed to wangle myself an extra 2 months worth of free broadband God bless ISP's who consistently mess up their billing: Quite annoyed to say the least...... | Community Site
I'm impressed by the level of customer support.

If only BT was anywhere near as helpful... 3 hours on hold later I can definitively say no.

Oli
go plusnet mate they are fantastic. they are also owned by BT (wierdly considering how much better they are than "Proper BT") so can get things done quickly. and mention my name if you do
My System SpecsSystem Spec
16 Jun 2010   #979
osholt

Windows 7 Profesional x86, Mac OS X 10.6 Snow Leopard
 
 

Quote   Quote: Originally Posted by severedsolo View Post
Quote   Quote: Originally Posted by osholt View Post
Quote   Quote: Originally Posted by severedsolo View Post
Happy birthday Jfar

Well today I just managed to wangle myself an extra 2 months worth of free broadband God bless ISP's who consistently mess up their billing: Quite annoyed to say the least...... | Community Site
I'm impressed by the level of customer support.

If only BT was anywhere near as helpful... 3 hours on hold later I can definitively say no.

Oli
go plusnet mate they are fantastic. they are also owned by BT (wierdly considering how much better they are than "Proper BT") so can get things done quickly. and mention my name if you do
I think I'll stick with them for now, BT have done us some good favours since we've been with them (restrung all of our Telephone cables, a good 200M worth twice and didn't charge us a penny, plus my line speed is near 4 times what it was before!)... plus I'm in a two year broadband contract.

Oli
My System SpecsSystem Spec
16 Jun 2010   #980
z3r010

 

Today, Love Windows 7 walked his dog.
My System SpecsSystem Spec
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