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Windows 7: Windows XP SP3 ..I've really messed up

24 May 2010   #1
LADYPINKtomato1

Windows 8 - 64-bit
 
 
Windows XP SP3 ..I've really messed up

I need help.. I un-installed ..a music converter program ..along with it I un-installed ..Word Search.. thinking it was part of the same program.. now I can't get in my desktop pc... this is my main pc.. with my moden (sgbclobal acct.. for my DSL)....this laptop is my secondary ...
My question right now is.. will I still be ables use this laptop.. when I have to disconnect the modem from the desktop..to take the tower out of town to get this repaired ?..at the present.. I've had both connected by way of a router.. modem..was working perfetly until I caused this mess.
I don't want to destroy anything else.. I'll await your reply.

If this isn't where it should be.. plz feel free to move it to the correct board.

Thanks so very much.. for any help on this .
LPt

ps.. I have notes on what I have tried so far.. none of it worked.
My System SpecsSystem Spec
24 May 2010   #2
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Your notebook will still work with tower unpluged from router.

What repairs have you tried?
My System SpecsSystem Spec
24 May 2010   #3
LADYPINKtomato1

Windows 8 - 64-bit
 
 

Hello.. thanks for your reply.
Here is what has been tried:
I called my DSL.. sbcglobal.. then got an upper Tech guy.(.pay for this only /service)
We tried to get the pc to boot up..making a few clicks.. no go.
Next.. he had me to turn it off and on.. tapping the F8 key repeatedly.. no go..
Next.. more stating and stopping..finally he decided to try the boot mode..
when the black screen appeared.. he had me to use the up and down keys to get to the middle line ( of 3 choices).. had me type in a few key strokes..hit enter...Next.. a page of things related to Windows appeared filling my screen.. Then nothing else..
Next ..same thing.. back to the black screen..this time we tried the botton line.. hit enter..nothing happened...
He said " your going to have to take the tower to your tech guy.. have him back it up.. on Cd's.. to let you have.. then call us back we'll walk you through the installing.
That's it... for this service he wants $114. dollars.. on my credit card..
He isn't getting that kind of money for that bit of work !!!.. I'll call my credit card and ask the to put a hold on those charges.. !!! till furter notice.
Thank you so very much for your help.
LPt
My System SpecsSystem Spec
.

24 May 2010   #4
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Do you have Win XP install CD? (Not the Gateway Recovery disk as this a Norton Ghost Disk)
My System SpecsSystem Spec
24 May 2010   #5
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Lets get one thing straight. Have you a combined modem/router and is your PC connected to the roiuter by a ethernet cable? Have you seen a screen giving you a choice of booting ie can you get into Safe Mode?
My System SpecsSystem Spec
24 May 2010   #6
Tews

64-bit Windows 8.1 Pro
 
 

LPT... I would download a copy of Ubuntu, burn as an image file and boot from the cd.... Choose the "Try Ubuntu without making any changes to my pc" ... this will load ubuntu without actually installing it... You will then be able to backup your files to cd's, then proceed with a reinstall of Windows XP... be sure to download the necessary drivers and burn them to a cd as well... Let us know if you need help... Good Luck!
My System SpecsSystem Spec
24 May 2010   #7
LADYPINKtomato1

Windows 8 - 64-bit
 
 

Quote   Quote: Originally Posted by theog View Post
Do you have Win XP install CD? (Not the Gateway Recovery disk as this a Norton Ghost Disk)
Hi..
Here is what I do have..this came with my desktop Windows XP when I purchased it from Gateway....Shopping Network...HSN ..everything came installed as it arrived.
Operating System..windows XP-ProfessionalMedia Center.. 11/02(near the hole on the CD).. looks like the date I bought this pc.
this is on the CD
Version1.0..For distrubution only..with a new GatewayPC

ALSO:
A Red CD.. Drivers......: Gateway

Those are the 2 CD's that came with my laptop.
Thanks..
My System SpecsSystem Spec
24 May 2010   #8
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Do not use that disk, until you have backup your data.

Take a look at Tews post.
My System SpecsSystem Spec
24 May 2010   #9
LADYPINKtomato1

Windows 8 - 64-bit
 
 

Theres no way to back up anything I can't even long on it
My System SpecsSystem Spec
24 May 2010   #10
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Read Tews post, LPt. He has given you a way to boot and and backup your data. It works. If you need help, just post and ask.
My System SpecsSystem Spec
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