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To check for freezing/crashing you need to check several things.
Event viewer.
Type eventvwr in search and go to the windows log>application tab.
Look for errors. Errors have red in the left hand column. Then repeat the process in the system tab.
Look for errors that say app hang, or app crash, or anything related to the problem. (errors have red in the left hand column)
When you find them either take a screenshot of them and upload them to us, or note the event ID and source codes and look them up in google. If you cant find them in google tell us what they are.