Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: STOP 0x7B and viruses

18 Apr 2010   #11
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit

Great Thread !! Thanks for sharing the info with us John !!

- Captain

My System SpecsSystem Spec
23 Apr 2010   #12
Microsoft MVP


It was found in a "private" posting - and the blame was laid on atapi.sys or some other storage controller drivers (especially nVidia or Intel). In short, boot to another "live" OS and check to ensure that the storage drivers are the most updated version available (and that the date/time stamps are accurate).


We also found smss.exe missing in several XP systems - evidenced by STOP 0x6F errors and due to McAfee (this isn't the same issue as the svchost.exe problem with McAfee Enterprise). Replacing it (in PE mode) fixes the issue. Replacing it with the wrong version gave us a STOP 0x71 error
My System SpecsSystem Spec
19 Jul 2010   #13

64-bit Windows 8.1 Pro

Someone is on a mission..
My System SpecsSystem Spec

14 Feb 2011   #14

Windows 7 Ultimate x64,

First, my apologies for commenting to this thread due to it's age. This is the exact issue that I am dealing with. My HDD works fine as the slave but not the master drive.

My question is this. Will I be able to make the necessary repairs to the drivers if the drive is a slave or should I make it the master and boot with a Live CD? Secondly, should I run a virus / malware scan it prior to attempting the repairs called out below?

Thank you.
My System SpecsSystem Spec
14 Feb 2011   #15
Microsoft MVP


It depends on what's causing this. Recently we've seen an increase in infections by the TDSS rootkit.
At work we clean the partition table of it with Trend Micro's command line scanner - which renders the system unbootable.
Then we run Startup Repair 3 times from an installation disk.
If that doesn't allow the system to boot, then we go into a Command Prompt and run:

bootrec /fixmbr

bootrec /fixboot
So far that has fixed every instance of this infection. Every system that I've tried it on has been SATA - so I don't have any knowledge about the Slave/Master differences.

BUT, be aware that I am not an anti-malware professional - so backup your stuff BEFORE trying any of this!
My System SpecsSystem Spec

 STOP 0x7B and viruses

Thread Tools

Similar help and support threads
Thread Forum
Troubleshooting stop 0x7B and stop 0xED.
As says: STOP 0x0000007B: INACCESSIBLE_BOOT_DEVICE Usual causes: Hard drive, File system, Boot sequence errors, Device driver, and Virus infection (in particular check the MBR) STOP 0x000000ED: UNMOUNTABLE_BOOT_VOLUME Usual causes: Hard drive problem, File system...
Crash and lockup debug 'How To'
BSOD 0x7B Win 7 Home Prem, cannot log
Hi, A few weeks ago, my SATA ports on the motherboard went bad. I bought a PCIe SATA card, hooked the harddrive to it, and recovered to dissimilar hardware and the computer worked fine. That's until I reboot (I leave it on all time, so I only reboot once every few weeks). Now I reboot and...
BSOD Help and Support
Can't boot into Windows XP-- Stop 0x7B
Every time I try to boot up, I get a blue screen. 0x0000007B (0xF8897528, 0xC0000034, 0x00000000, 0x00000000) It's possible that there's a virus preventing it from booting. I've tried booting from safe mode, but apparently there are DLLs missing. I don't have a Windows XP CD to do a System...
BSOD Help and Support
STOP: 0x7B
Hi all, please bear with me as i am not particularly technical! I was running a virus scan on my computer and it came up with a few viruses, removed them and told me to reboot. Upon rebooting, my computer now flashes up with this message for half a second and then goes to a screen asking to:...
BSOD Help and Support
STOP: 0x7B Please Help
Hello All, So I turned off my computer the other day after a long weekend. I go to turn it on and I get the dreaded STOP: 0x0000007B error. Windows 7 gets this error and will reboot itself when the windows logo does its animation. I then rebooted the computer and selected repair your...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 06:10.
Twitter Facebook Google+