0x0000001e BSOD New build

Kab85 · Aug 27, 2010

Need help figuring out this BSOD. Just built the sytem a day ago. System specs are in my tab. Not sure what set this off. Very random. Also had a SYSTEM SERVICE EXCEPTION BSOD before this, 0x0000003b before the 0x0000001e error that i just got now. Currently my computer is working fine doing all the same stuff I was doing before when it crashed

Thanks!

zigzag3143 · Aug 27, 2010

Kab85 said:
Need help figuring out this BSOD. Just built the sytem a day ago. System specs are in my tab. Not sure what set this off. Very random. Also had a SYSTEM SERVICE EXCEPTION BSOD before this, 0x0000003b before the 0x0000001e error that i just got now. Currently my computer is working fine doing all the same stuff I was doing before when it crashed

Thanks!

Sorry no DMP files in the folder. try this instead

We really need the actual DMP file.

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the "Crashes and Debugging" section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

Kab85 · Aug 28, 2010

Sorry heres the dmp files.

Thanks

Crispy · Aug 28, 2010

From what I have read the fault is to do with faulty drivers, Do you have a firewall/anti-virus running or is the computer open without any protection?, I would recommend that you update all your drivers and get a anti-virus if you don't have one that is.

reventon · Aug 28, 2010

Hi,

A few things to fix here:

1. Remove Gigabyte Easytune - it has been known to cause the kinds of errors you are getting.

Use Revo to make sure you get rid of it completely - Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

2. CoreTemp's driver is out of date - check for a newer version.

3. The above are just (educated) guesses - turn on driver verifier to try and get the actual software cause (if any) to show itself - http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

4. Make sure you have enough free space on the OS drive:

Code:

[FONT=lucida console]Event[567]:
  Log Name: System
  Source: Microsoft-Windows-Subsys-SMSS
  Date: 2010-08-27T16:36:24.839
  Event ID: 12
  Description: 
[COLOR=Blue][B]The crash dump file could not be created due to a lack of free space on the destination drive.[/B][/COLOR] Increasing the amount of free space on the destination drive may help prevent this error.[/FONT]

5. You have had many Windows Update Failure errors - go to the Windows Update control panel and make sure you are up to date.

Also, because of the mention of memory corruption it pays to troubleshoot the hardware side too by running a memtest.

Memtest Instructions - http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Regards,
Reventon

BUGCHECK SUMMARY

Code:

[FONT=lucida console]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 27 19:18:59.667 2010 (GMT+12)
System Uptime: 0 days 0:05:10.400
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+49705 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x7E
PROCESS_NAME:  System
Bugcheck code 0000007E
Arguments ffffffff`c0000005 fffff800`02f45a86 fffff880`033168a8 fffff880`03316110
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 27 19:08:36.287 2010 (GMT+12)
System Uptime: 0 days 0:22:34.629
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Probably caused by : ntkrnlmp.exe ( nt!PoIdle+53a )
BUGCHECK_STR:  0x19_3
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
Bugcheck code 00000019
Arguments 00000000`00000003 fffffa80`03964680 fffffa80`03964680 fffffa80`03864680
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Aug 27 03:26:11.466 2010 (GMT+12)
System Uptime: 0 days 0:01:59.402
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+42c75 )
BUGCHECK_STR:  0x1a_41287
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
Bugcheck code 0000001A
Arguments 00000000`00041287 00000000`01010076 00000000`00000000 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Aug 27 03:13:30.306 2010 (GMT+12)
System Uptime: 0 days 0:01:57.289
Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+43 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
Bugcheck code 1000007E
Arguments ffffffff`c0000005 fffff800`02a080f3 fffff880`02fcb8b8 fffff880`02fcb110
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Aug 26 17:34:57.282 2010 (GMT+12)
System Uptime: 0 days 0:01:55.014
Probably caused by : ataport.SYS ( ataport!AtapiCommonCrb+17 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
Bugcheck code 00000050
Arguments fffff880`4c151460 00000000`00000000 fffff880`00e08a3f 00000000`00000005
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Aug 26 17:32:30.452 2010 (GMT+12)
System Uptime: 0 days 0:02:09.200
BugCheck D1, {0, 2, 0, fffff880015962ae}
Probably caused by : NETIO.SYS ( NETIO!WfpTimerWheelTimeoutHandler+12e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
Bugcheck code 000000D1
Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff880`015962ae
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Aug 26 17:29:50.552 2010 (GMT+12)
System Uptime: 0 days 0:24:48.300
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+c7b )
BUGCHECK_STR:  0x19_3
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
Bugcheck code 00000019
Arguments 00000000`00000003 fffff8a0`06f37c00 fffff8a0`06f37c00 fffff8a0`06f33c00
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]

Kab85 · Aug 28, 2010

Ok thanks so much for the replies! I went ahead and uninstalled EasyTune. I checked and as far as I can tell I have the most up to date Core Temp so I'm not sure if I should just uninstall it to avoid any further problems? I just built the computer and it's showing I have 566 GB free so that shouldn't be a problem. When I first ran into these problems I immediately ran MemTest overnight for about 8 hours and didn't have one single error. And finally I went into Windows Update updated everything. I will try turning on driver verifier today and see if that finds anything.

Again thanks so much for the help. I haven't had any more problems for awhile now so I'm not sure just how random this BSOD is. I will update here if I have anymore problems.

reventon · Aug 28, 2010

Kab85 said:
I checked and as far as I can tell I have the most up to date Core Temp so I'm not sure if I should just uninstall it to avoid any further problems?

If you get any more problems the first thing you should do is uninstall it.

Kab85 said:
I just built the computer and it's showing I have 566 GB free so that shouldn't be a problem.

Looking at that error again I think it may be referring to the size of your page file (needed to create BSOD dumps) than the actual free space on the drive. Check that your page file is set to Automatically Managed

Kab85 · Aug 29, 2010

Ok so I went a whole day yesterday with no errors. Then last night got a BSOD when i went to shutdown the computer. Didn't get the code but then again this morning I had a BSOD IRQL NOT LESS OR EQUAL... 0x0000000a. At that time I was streaming a movie from my computer to my xbox. I attached the minidump files from the last few days.

Thanks

reventon · Aug 30, 2010

Hi,

2 Driver Verifier enabled minidumps - one blaming gdrv.sys which is part of Gigabyte's Easytune that you have now hopefully uninstalled.

The other blamed Unknown_Module which is ...very helpful :sarc:

At this point I suggest removing AVG aswell. AVG has been known to cause BSODs in the past and I do not want to take any chances here.

AVG Removal

Download the AVG Removal Tool (ART) from here (make sure you get the appropriate version) -> save to desktop.

Boot into SAFEMODE - NO Networking. Then go to desktop, RIGHT-click on the ART icon and select Run as Administrator.

When complete - re-boot.

Install MS Security Essentials --> http://www.microsoft.com/Security_Essentials/

Then reset the Windows Firewall to its default settings -
START -> type cmd.exe -> right-click -> run as administrator -> type netsh advfirewall reset press enter

Keep the verifier running and upload the minidumps as they arrive.

Regards,
Reventon

BUGCHECK SUMMARY

Code:

[FONT=lucida console]
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Aug 30 04:17:01.014 2010 (GMT+12)
System Uptime: 0 days 0:20:14.778
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
Bugcheck code 0000000A
Arguments fffff800`03462550 00000000`00000002 00000000`00000008 fffff800`03462550
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Aug 29 18:49:42.687 2010 (GMT+12)
System Uptime: 0 days 10:57:01.467
*** WARNING: Unable to verify timestamp for gdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for gdrv.sys
Probably caused by : [COLOR=Red][B]gdrv.sys[/B][/COLOR] ( gdrv+30c7 )
BUGCHECK_STR:  0xC1_24
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  essvr.exe
Bugcheck code 000000C1
Arguments fffff980`4feb2ff0 fffff980`4feb2ffc 00000000`0019000c 00000000`00000024
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 27 19:18:59.667 2010 (GMT+12)
System Uptime: 0 days 0:05:10.400
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+49705 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x7E
PROCESS_NAME:  System
Bugcheck code 0000007E
Arguments ffffffff`c0000005 fffff800`02f45a86 fffff880`033168a8 fffff880`03316110
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 27 19:08:36.287 2010 (GMT+12)
System Uptime: 0 days 0:22:34.629
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Probably caused by : ntkrnlmp.exe ( nt!PoIdle+53a )
BUGCHECK_STR:  0x19_3
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
Bugcheck code 00000019
Arguments 00000000`00000003 fffffa80`03964680 fffffa80`03964680 fffffa80`03864680
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]

Kab85 · Aug 31, 2010

Ok so more and more errors... I'm so confused because they always seem to be different! Anyways I got SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION, 0x000000C1. And IRQL_GT_ZERO_AT_SYSTEM_SERVICE, 0x0000004A. I uploaded the minidumps. Sorry for being such a PITA but I'm so confused.

Kab85 · Sep 1, 2010

I am starting to think maybe I should just do a clean install of Windows 7 or maybe just a repair install to see if it helps with any of the problems. Any suggestions out there?

reventon · Sep 2, 2010

Hi,

gdrv.sys still blamed for one of the BSODs - if you have already uninstalled the software then you need to disable it by the following procedure.

Save this program to the desktop: http://live.sysinternals.com/autoruns.exe

Right-click on it -> Select run-as-admin.

Once loaded, go to the Driver Tab and untick the box beside gdrv

Then re-boot.

The following out of date driver also needs to be removed/disabled - you can use the above method too if you wish.

Code:

[FONT=lucida console]cpuz_x64.sys Wed Oct 08 08:44:27 2008 (48EBBC1B)[/FONT]

Kab85 said:
I am starting to think maybe I should just do a clean install of Windows 7 or maybe just a repair install to see if it helps with any of the problems. Any suggestions out there?

If you wish to do either then go for it, the Unknown Modules in my last post could be an indication of OS corruption.

Regards,
Reventon

BUGCHECK SUMMARY

Code:

[FONT=lucida console]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Sep  1 13:47:26.861 2010 (GMT+12)
System Uptime: 0 days 20:10:26.235
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
PROCESS_NAME:  BCU.exe
BUGCHECK_STR:  RAISED_IRQL_FAULT
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
Bugcheck code 0000004A
Arguments 00000000`775500ba 00000000`00000002 00000000`00000000 fffff880`08198ca0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 31 00:05:34.224 2010 (GMT+12)
System Uptime: 0 days 19:43:51.988
*** WARNING: Unable to verify timestamp for gdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for gdrv.sys
Probably caused by : gdrv.sys ( gdrv+30c7 )
BUGCHECK_STR:  0xC1_24
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  essvr.exe
Bugcheck code 000000C1
Arguments fffff980`481c6ff0 fffff980`481c6ffc 00000000`0057000c 00000000`00000024
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

[/FONT]

Kab85 · Sep 2, 2010

Ok great thanks for the help! Thats a nifty little program. I did uninstall both of those programs but I must not of done it quite right. I will do what you said here and keep you updated.

Thanks again.

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