Random BSOD, errors 0x0000018 and 0x000003b

VERIKA · Jun 25, 2012

I know this is a lot, but this thing keeps crashing on me randomly. please give it a read.
thank you guys.

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Mon 6/25/2012 8:03:08 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062512-32775-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70040)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002FC8EB0, 0xFFFFF8800B0FA050, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Mon 6/25/2012 8:00:09 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062512-31434-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70040)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002FB7EB0, 0xFFFFF88007528CC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Mon 6/25/2012 5:26:12 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062412-32151-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70040)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002F82EB0, 0xFFFFF8800A50AEA0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Sun 6/24/2012 9:15:04 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062412-44101-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70040)
Bugcheck code: 0x18 (0xFFFFFA8003D2A2C0, 0xFFFFFA80059E4400, 0x1, 0x10000000000000)
Error: REFERENCE_BY_POINTER
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the reference count of an object is illegal for the current state of the object.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Sun 6/24/2012 9:15:04 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x18 (0xFFFFFA8003D2A2C0, 0xFFFFFA80059E4400, 0x1, 0x10000000000000)
Error: REFERENCE_BY_POINTER
Bug check description: This indicates that the reference count of an object is illegal for the current state of the object.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Sun 6/24/2012 8:02:58 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062412-41465-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70040)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002FB1EB0, 0xFFFFF8800655CD30, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Sun 6/24/2012 5:16:59 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062412-44429-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70040)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFF80002C9C853)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Sun 6/24/2012 3:44:23 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062412-42697-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x19E4D4)
Bugcheck code: 0x116 (0xFFFFFA8006A08010, 0xFFFFF8800FFA34D4, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 301.42
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 301.42
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 301.42 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR

On Sun 6/24/2012 4:38:45 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062312-32869-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x242758)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88010080758, 0xFFFFF88003884360, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 301.42
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 301.42
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 301.42 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation SYSTEM_SERVICE_EXCEPTION

On Sat 6/23/2012 11:13:16 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062312-38906-01.dmp
This was probably caused by the following module: fltmgr.sys (fltmgr+0xB26F)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF80002A51565, 0xFFFFF88002FFC558, 0xFFFFF88002FFBDB0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\fltmgr.sys
product: Microsoft® Windows® Operating Saystem
company: Microsoft Corporation
description: Microsoft Filesystem Filter Manager
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

VERIKA · Jun 25, 2012

oops i forgot.
This is a Gateway FX p7908u (gaming laptop) stock, i didnt change anything.
i also have updated all the drivers but blue screen still pops.

VERIKA · Jun 25, 2012

the file

writhziden · Jun 26, 2012

Problematic Software:

Code:

Start Menu\Programs\TuneUp Utilities 2011	Public:Start Menu\Programs\TuneUp Utilities 2011	Public

Many of us on the forums actually do not recommend automated optimization tools for Windows 7. Windows 7 does a much better job of handling its own optimization than its predecessors did. We especially do not recommend registry cleaning as an "optimization" step because automated registry cleaning causes more harm to the registry than it actually repairs.

In the future, if you need help optimizing Windows 7, please post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to http://www.sevenforums.com/tutorial...ws-7-a.html?filter[2]=Performance Maintenance.

Please install your remaining Windows Updates. I note that Service Pack 1 has not yet been applied:

Update to Service Pack 1 (SP1)

Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 (KB947821) [August 2011]

Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011]

Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

Service Pack 1 Download site

The following drivers need to be updated:
yk62x64.sys - Marvell Yukon 88E8057
iaStor.sys - Intel Rapid Storage Technology

Many of your crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.

If you are overclocking any hardware, please stop.
Check Windows for corruption. Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html to provide us with the sfcdetails.txt file if errors occur.

Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.

Download the drivers you want for your display card(s)
Click Start Menu
Click Control Panel
Click Uninstall a program
For NVIDIA:
- Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
- Restart your computer
- Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
- If any remain of the above, uninstall one at a time
- If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
Restart your computer after uninstalling drivers for all display cards
Install the driver you selected for the display cards once Windows starts

Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.

VERIKA · Jul 2, 2012

im having a new problem. i did what you said and it was gone for a while but then again new BSOD are popping out, at time where i close the diablo 3 window and sometimes when i restart the laptop. this is what whocrashed saids:

[FONT=Segoe UI, Arial]On Mon 7/2/2012 3:18:28 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\070112-65224-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT] (nt+0x7F1C0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002FEC2B0, 0xFFFFF8800A6D2040, 0x0)
Error: [FONT=Segoe UI, Arial]SYSTEM_SERVICE_EXCEPTION[/FONT]
file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Sun 7/1/2012 3:05:58 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\063012-36629-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntfs.sys[/FONT] (Ntfs+0x5A88)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF880031AF588, 0xFFFFF880031AEDE0, 0xFFFFF80002CC2D73)
Error: [FONT=Segoe UI, Arial]NTFS_FILE_SYSTEM[/FONT]
file path: C:\Windows\system32\drivers\ntfs.sys
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Sun 7/1/2012 2:55:03 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\063012-39889-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT] (nt+0x7F1C0)
Bugcheck code: 0x1A (0x1238, 0xFFFFFA8006FC42B0, 0x802, 0x0)
Error: [FONT=Segoe UI, Arial]MEMORY_MANAGEMENT[/FONT]
file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Sun 7/1/2012 2:53:08 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\063012-37845-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT] (nt+0x7F1C0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002FAE2B0, 0xFFFFF880072D9C70, 0x0)
Error: [FONT=Segoe UI, Arial]SYSTEM_SERVICE_EXCEPTION[/FONT]
file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Sun 7/1/2012 2:08:15 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\063012-36644-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]nvlddmkm.sys[/FONT] (nvlddmkm+0x242463)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8800F452463, 0xFFFFF88008D194F0, 0x0)
Error: [FONT=Segoe UI, Arial]SYSTEM_SERVICE_EXCEPTION[/FONT]
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: [FONT=Segoe UI, Arial]NVIDIA Windows Kernel Mode Driver, Version 301.42 [/FONT]
company: [FONT=Segoe UI, Arial]NVIDIA Corporation[/FONT]
description: NVIDIA Windows Kernel Mode Driver, Version 301.42
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 301.42 , NVIDIA Corporation).
Google query: [FONT=Segoe UI, Arial]nvlddmkm.sys NVIDIA Corporation SYSTEM_SERVICE_EXCEPTION[/FONT]

[/FONT]

[FONT=Segoe UI, Arial]On Sat 6/30/2012 8:47:49 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\063012-43742-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT] (nt+0x7F1C0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002CB7D01, 0xFFFFF88009B02B50, 0x0)
Error: [FONT=Segoe UI, Arial]SYSTEM_SERVICE_EXCEPTION[/FONT]
file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Sat 6/30/2012 4:40:36 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\063012-34445-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT] (nt+0x7F1C0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002FA42B0, 0xFFFFF880037C5040, 0x0)
Error: [FONT=Segoe UI, Arial]SYSTEM_SERVICE_EXCEPTION[/FONT]
file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Sat 6/30/2012 1:09:40 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062912-49389-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntfs.sys[/FONT] (Ntfs+0x5A88)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF880031BD6A8, 0xFFFFF880031BCF00, 0xFFFFF80002CBA188)
Error: [FONT=Segoe UI, Arial]NTFS_FILE_SYSTEM[/FONT]
file path: C:\Windows\system32\drivers\ntfs.sys
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Fri 6/29/2012 11:08:05 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062912-44772-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT] (nt+0x7F1C0)
Bugcheck code: 0x109 (0xA3A039D8966FD93F, 0x0, 0x84D45B47859EFAF, 0x101)
Error: [FONT=Segoe UI, Arial]CRITICAL_STRUCTURE_CORRUPTION[/FONT]
file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that the kernel has detected critical kernel code or data corruption.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Fri 6/29/2012 10:39:46 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062912-43321-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]nvlddmkm.sys[/FONT] (nvlddmkm+0x242836)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8800F459836, 0xFFFFF8800A347500, 0x0)
Error: [FONT=Segoe UI, Arial]SYSTEM_SERVICE_EXCEPTION[/FONT]
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: [FONT=Segoe UI, Arial]NVIDIA Windows Kernel Mode Driver, Version 301.42 [/FONT]
company: [FONT=Segoe UI, Arial]NVIDIA Corporation[/FONT]
description: NVIDIA Windows Kernel Mode Driver, Version 301.42
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 301.42 , NVIDIA Corporation).
Google query: [FONT=Segoe UI, Arial]nvlddmkm.sys NVIDIA Corporation SYSTEM_SERVICE_EXCEPTION[/FONT]

[/FONT]

writhziden · Jul 2, 2012

We need the full crash reports to help you. Please follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html again.

VERIKA · Jul 3, 2012

here it is sir

writhziden · Jul 3, 2012

Software Concerns:

You have some unnecessary programs running on your system. http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html and leave only AVG items active in the startup and services items.

Analysis:

You Intel storage drivers are out of date.

Go to Intel® Driver Update Utility,
run the utility,
click on the link for Chipset Family,
scroll down and select Standard Version.
There is a page that loads with information on other Intel drivers for your system including Intel storage drivers. You may have to let it load for 10-15 seconds before it displays your particular drivers link.
Go to that link, download the drivers, and install them.

Your crashes primarily indicate hard disk problems. This could mean hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems.

If you are overclocking any hardware, please stop.
Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html (you may need to search for wininit instead of chkdsk).
For any drives that do not give the message:
Windows has checked the file system and found no problems
run disk check again as above. In other words, if it says:
Windows has made corrections to the file system
after running the disk check, run the disk check again.
Run all Basic tests with SeaTools: S.M.A.R.T. Check, Short Drive Self Test, Drive Information, Short Generic, and Long Generic. Run the tests for all HDDs.
SeaTools for Windows

SeaTools for DOS
If you have an SSD, make sure the following are up to date:
- SSD firmware
- BIOS Version
- Chipset Drivers
- Hard disk controller drivers/SATA drivers
- If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
Check Windows for corruption. Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html to provide us with the sfcdetails.txt file if errors occur.
Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the http://www.sevenforums.com/system-s...-system-security-combination.html#post1732627 for better security steps and scanning tools. Make sure to update the security software before running the full scan.
Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

Warning

Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. :warn:WARNING: The steps that follow can void your warranty!!!

For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
1. Shut down and turn off your computer.
2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer.

VERIKA · Jul 3, 2012

Hey when im trying to update the drivers, when i run it it says "windows does not meet minimum requirements" but i think i should be able to. pls help. that might be the answer to all this

writhziden · Jul 4, 2012

Best option: Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [May 2012] - Microsoft Download Center - Download Details.

Also, see my previous post again. I fixed the steps for the Intel driver updates.

VERIKA · Jul 5, 2012

ok thanks for all the info u gave me.

the Intel still doesnt work even after the hotfix, it still says im not meeting the minimum requirement.
i did the memtest and it gave me a lots of error maybe almost 700.
I also did the memory diagnostic tool, and on the first try it says "hardware problems detected"

i will upload a picture of the memtest too so you can see.
Will this mean i need to change my RAM?

cypherinfo · Jul 5, 2012

Hello, have you add new RAM memory to your laptop recently? Thank you.

VERIKA · Jul 5, 2012

No. havent done any changes here.

writhziden · Jul 5, 2012

You need to go through Part 3 of Memtest86+ to determine whether it is a module that is bad or a motherboard slot.

writhziden said:
If you swap any memory components, follow these steps for ESD safety:

Shut down and turn off your computer.

Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)

Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.

Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.

Once these steps have been followed, it is safe to remove and replace components within your computer.

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