Solved Black screen and shutdown on Dragon Nest

Sorry for not being able to post immediately. I ran a series of tests, and my video card drivers aren't at fault. I played with my other games that and they all ran smoothly. Here's my dump file for your reference. Thank you
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel i7-740QM @1.73GHz4.00 GB Dual-Channel DDR3nVidia GT425m
Computer Manufacturer/Model Number
Sony VAIO F Series
OS
Windows 7 Home Premium 64-bit
CPU
Intel i7-740QM @1.73GHz
Motherboard
Sony Motherboard
Memory
4.00 GB Dual-Channel DDR3
Graphics Card(s)
nVidia GT425m
Screen Resolution
1920x1080
Hard Drives
Toshiba 500gb @ 5400 RPM SATA
Keyboard
Standard PS/2 Keyboard
Mouse
A4tech N500F Padless Mouse
Well, you are right. This crash indicates to USB Modem/Serial Device Driver - "Huawei Mobile Connect" package.
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C9, {22f, fffff88009be4a04, fffff980170e2ca0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\ewusbmdm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ewusbmdm.sys
*** ERROR: Module load completed but symbols could not be loaded for ewusbmdm.sys
[COLOR=Red]Probably caused by : ewusbmdm.sys [/COLOR]( ewusbmdm+1a04 )

Followup: MachineOwner
---------
And, this is very old.
Code: 
kd> lmvm ewusbmdm
start             end                 module name
fffff880`09be3000 fffff880`09bff280   ewusbmdm T (no symbols)           
    Loaded symbol image file: ewusbmdm.sys
    Image path: \SystemRoot\system32\DRIVERS\ewusbmdm.sys
  [COLOR=Red]  Image name: ewusbmdm.sys
    Timestamp:        Thu Jul 24 09:34:31 2008[/COLOR] (4887FF4F)
    CheckSum:         00024195
    ImageSize:        0001C280
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try to update it.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Thanks for the fast reply. I will be going through it now.

Edit: I haven't tested my nVidia drivers while playing Dragon Nest (I'll uncheck ewusbmdm.sys from verifier, which might not give me a BSOD). Just thought of this idea right now and I'll be updating whether a BSOD or a black screen comes out.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel i7-740QM @1.73GHz4.00 GB Dual-Channel DDR3nVidia GT425m
Computer Manufacturer/Model Number
Sony VAIO F Series
OS
Windows 7 Home Premium 64-bit
CPU
Intel i7-740QM @1.73GHz
Motherboard
Sony Motherboard
Memory
4.00 GB Dual-Channel DDR3
Graphics Card(s)
nVidia GT425m
Screen Resolution
1920x1080
Hard Drives
Toshiba 500gb @ 5400 RPM SATA
Keyboard
Standard PS/2 Keyboard
Mouse
A4tech N500F Padless Mouse
Update: Under verifier, I checked on the nVidia drivers and played Dragon Nest. I was able to play for 3 hours before I got a black screen.

What could be the reason why I am still getting black screens instead of a BSOD under verifier?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel i7-740QM @1.73GHz4.00 GB Dual-Channel DDR3nVidia GT425m
Computer Manufacturer/Model Number
Sony VAIO F Series
OS
Windows 7 Home Premium 64-bit
CPU
Intel i7-740QM @1.73GHz
Motherboard
Sony Motherboard
Memory
4.00 GB Dual-Channel DDR3
Graphics Card(s)
nVidia GT425m
Screen Resolution
1920x1080
Hard Drives
Toshiba 500gb @ 5400 RPM SATA
Keyboard
Standard PS/2 Keyboard
Mouse
A4tech N500F Padless Mouse
You run verifier at its normal settings, by selection all non microsoft drivers. If there is no crash still, the problem is elsewhere, hardware.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
No crashes under verifier as long as I don't plug in my USB Modem. I get the black screens frequently during heavy server traffic, so this might point that my modem is at fault.

I will try using WiFi connection while playing the game. Also, I will try running memtest overnight. I'm suspecting there's something wrong with my RAM. If all these fail, I don't know what to do next (d)
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel i7-740QM @1.73GHz4.00 GB Dual-Channel DDR3nVidia GT425m
Computer Manufacturer/Model Number
Sony VAIO F Series
OS
Windows 7 Home Premium 64-bit
CPU
Intel i7-740QM @1.73GHz
Motherboard
Sony Motherboard
Memory
4.00 GB Dual-Channel DDR3
Graphics Card(s)
nVidia GT425m
Screen Resolution
1920x1080
Hard Drives
Toshiba 500gb @ 5400 RPM SATA
Keyboard
Standard PS/2 Keyboard
Mouse
A4tech N500F Padless Mouse
Pringles, in this post, I mentioned that you have to update the driver of the huawei modem.

If you havent done it, the modem will be at fault.

Either update it, or abandon the modem.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I just abandoned my modem and bought a new one. You posted earlier than me lol. Anyway, my problem seems to be gone. Thanks for the help Arc :)
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel i7-740QM @1.73GHz4.00 GB Dual-Channel DDR3nVidia GT425m
Computer Manufacturer/Model Number
Sony VAIO F Series
OS
Windows 7 Home Premium 64-bit
CPU
Intel i7-740QM @1.73GHz
Motherboard
Sony Motherboard
Memory
4.00 GB Dual-Channel DDR3
Graphics Card(s)
nVidia GT425m
Screen Resolution
1920x1080
Hard Drives
Toshiba 500gb @ 5400 RPM SATA
Keyboard
Standard PS/2 Keyboard
Mouse
A4tech N500F Padless Mouse
You are welcome :)
All the best!
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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