BSOD: system isn't saving the dump files anymore

D

djv

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I've had several BSOD stops lately (been working on finding the problem for some time) but haven't had a new memory.dmp or minidump file saved since 2/23. As far as I can tell, the settings are correct. Any ideas what's causing this? Hard to upload the current dump files when there aren't any!
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion DV7-3079wm
OS
Windows 7
CPU
AMD Turion(tm) II Ultra Dual-Core Mobile M600 2.40GHz
Memory
4 Gb
djv said:
I've had several BSOD stops lately (been working on finding the problem for some time) but haven't had a new memory.dmp or minidump file saved since 2/23. As far as I can tell, the settings are correct. Any ideas what's causing this? Hard to upload the current dump files when there aren't any!
Click to expand...

Are the setting in system control panel set like this?
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Yep, those are the 'settings' I was talking about! I've been allowing the auto restart, but I'm beginning to think that's a bad idea.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion DV7-3079wm
OS
Windows 7
CPU
AMD Turion(tm) II Ultra Dual-Core Mobile M600 2.40GHz
Memory
4 Gb
djv said:
Yep, those are the 'settings' I was talking about! I've been allowing the auto restart, but I'm beginning to think that's a bad idea.
Click to expand...

Restart may be a bad idea because the dmp may not be finished writing before restart. that would kill the dmp file. Let us know. we can force it to write if it is necessary.

good luck


Ken
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
It APPEARS to be finished writing the dmp file (gets to 100% and there's a few seconds pause before the restart) I'll stop the auto restart for now and let you know after the next one!
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion DV7-3079wm
OS
Windows 7
CPU
AMD Turion(tm) II Ultra Dual-Core Mobile M600 2.40GHz
Memory
4 Gb
UPDATE: Still no new dump files

Just recovered from the latest BSOD. Waited until it indicated it was done writing and told me to contact my tech support. Still no memory.dmp file since 2/23. any other ideas what's going on?
thx!
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion DV7-3079wm
OS
Windows 7
CPU
AMD Turion(tm) II Ultra Dual-Core Mobile M600 2.40GHz
Memory
4 Gb
Solved?

I'm gonna close this one out as solved. HP tech support had me reload the OS and it's saving the dump files again. (Still BSOD though, that's another issue. At least I can look at and upload the dump files to get help!)
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion DV7-3079wm
OS
Windows 7
CPU
AMD Turion(tm) II Ultra Dual-Core Mobile M600 2.40GHz
Memory
4 Gb
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