BSOD in Crysis

Akpsp

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My Computer

Computer Manufacturer/Model Number
Ibuypower
OS
Windows 7 Ultimate
CPU
AMD Phenom X4 2.2Ghz
Motherboard
MSI
Memory
4GB
Graphics Card(s)
4850
Sound Card
onboard sound system
Monitor(s) Displays
1920X1080
Screen Resolution
1920X1080
PSU
800 watts
Case
xion dazel
This is the crash I get in Crysis, Windows 64 bit. View attachment 69087

This one is pretty straight forward.; The directx portion of your video driver.

You need to remove all traces of the current driver (they may even have an un-install tool) and then install a fresh copy

Let us know if you need help with that

Ken



Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\042310-18546-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a67000 PsLoadedModuleList = 0xfffff800`02ca4e50
Debug session time: Fri Apr 23 23:33:16.464 2010 (GMT-4)
System Uptime: 0 days 0:05:33.371
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88004601e30, fffff880080dd070, 0}

Unable to load image \SystemRoot\System32\drivers\dxgkrnl.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidMmIsAllocationTerminated+14 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88004601e30, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880080dd070, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
dxgmms1!VidMmIsAllocationTerminated+14
fffff880`04601e30 488b1a          mov     rbx,qword ptr [rdx]

CONTEXT:  fffff880080dd070 -- (.cxr 0xfffff880080dd070)
rax=fffff880046118d0 rbx=fffff8a0075f3000 rcx=fffffa8005c91000
rdx=0000000000000000 rsi=fffff8a00ce12190 rdi=fffff8a00d0335d0
rip=fffff88004601e30 rsp=fffff880080dda40 rbp=fffff8a0075f4300
 r8=fffffa800497ba90  r9=0000000000000050 r10=fffff80002a67000
r11=000000000000079b r12=0000000000000001 r13=fffff8a00cec8200
r14=0000000000000000 r15=0000000000000001
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
dxgmms1!VidMmIsAllocationTerminated+0x14:
fffff880`04601e30 488b1a          mov     rbx,qword ptr [rdx] ds:002b:00000000`00000000=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  Crysis64.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff88004d3b51c to fffff88004601e30

STACK_TEXT:  
fffff880`080dda40 fffff880`04d3b51c : fffff8a0`075f3000 fffff8a0`075f4300 fffff8a0`0ce12190 00000000`00000799 : dxgmms1!VidMmIsAllocationTerminated+0x14
fffff880`080dda70 fffff8a0`075f3000 : fffff8a0`075f4300 fffff8a0`0ce12190 00000000`00000799 00000000`00000001 : dxgkrnl+0x3751c
fffff880`080dda78 fffff8a0`075f4300 : fffff8a0`0ce12190 00000000`00000799 00000000`00000001 fffff8a0`075f3000 : 0xfffff8a0`075f3000
fffff880`080dda80 fffff8a0`0ce12190 : 00000000`00000799 00000000`00000001 fffff8a0`075f3000 fffff8a0`0cec82d0 : 0xfffff8a0`075f4300
fffff880`080dda88 00000000`00000799 : 00000000`00000001 fffff8a0`075f3000 fffff8a0`0cec82d0 00000000`000007d3 : 0xfffff8a0`0ce12190
fffff880`080dda90 00000000`00000001 : fffff8a0`075f3000 fffff8a0`0cec82d0 00000000`000007d3 00000000`00000020 : 0x799
fffff880`080dda98 fffff8a0`075f3000 : fffff8a0`0cec82d0 00000000`000007d3 00000000`00000020 fffff880`04d4118f : 0x1
fffff880`080ddaa0 fffff8a0`0cec82d0 : 00000000`000007d3 00000000`00000020 fffff880`04d4118f 00000000`00000799 : 0xfffff8a0`075f3000
fffff880`080ddaa8 00000000`000007d3 : 00000000`00000020 fffff880`04d4118f 00000000`00000799 00000000`00000001 : 0xfffff8a0`0cec82d0
fffff880`080ddab0 00000000`00000020 : fffff880`04d4118f 00000000`00000799 00000000`00000001 fffff880`080ddca0 : 0x7d3
fffff880`080ddab8 fffff880`04d4118f : 00000000`00000799 00000000`00000001 fffff880`080ddca0 00000000`00000000 : 0x20
fffff880`080ddac0 00000000`00000799 : 00000000`00000001 fffff880`080ddca0 00000000`00000000 00000000`00005357 : dxgkrnl+0x3d18f
fffff880`080ddac8 00000000`00000001 : fffff880`080ddca0 00000000`00000000 00000000`00005357 fffff800`02adfcf7 : 0x799
fffff880`080ddad0 fffff880`080ddca0 : 00000000`00000000 00000000`00005357 fffff800`02adfcf7 fffff8a0`075f3000 : 0x1
fffff880`080ddad8 00000000`00000000 : 00000000`00005357 fffff800`02adfcf7 fffff8a0`075f3000 fffff800`02c51e80 : 0xfffff880`080ddca0


FOLLOWUP_IP: 
dxgmms1!VidMmIsAllocationTerminated+14
fffff880`04601e30 488b1a          mov     rbx,qword ptr [rdx]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  dxgmms1!VidMmIsAllocationTerminated+14

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc578

STACK_COMMAND:  .cxr 0xfffff880080dd070 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_dxgmms1!VidMmIsAllocationTerminated+14

BUCKET_ID:  X64_0x3B_dxgmms1!VidMmIsAllocationTerminated+14

Followup: MachineOwner
---------
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
This is the crash I get in Crysis, Windows 64 bit. View attachment 69087

This one is pretty straight forward.; The directx portion of your video driver.

You need to remove all traces of the current driver (they may even have an un-install tool) and then install a fresh copy

Let us know if you need help with that

Ken



Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\042310-18546-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a67000 PsLoadedModuleList = 0xfffff800`02ca4e50
Debug session time: Fri Apr 23 23:33:16.464 2010 (GMT-4)
System Uptime: 0 days 0:05:33.371
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88004601e30, fffff880080dd070, 0}

Unable to load image \SystemRoot\System32\drivers\dxgkrnl.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidMmIsAllocationTerminated+14 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88004601e30, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880080dd070, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
dxgmms1!VidMmIsAllocationTerminated+14
fffff880`04601e30 488b1a          mov     rbx,qword ptr [rdx]

CONTEXT:  fffff880080dd070 -- (.cxr 0xfffff880080dd070)
rax=fffff880046118d0 rbx=fffff8a0075f3000 rcx=fffffa8005c91000
rdx=0000000000000000 rsi=fffff8a00ce12190 rdi=fffff8a00d0335d0
rip=fffff88004601e30 rsp=fffff880080dda40 rbp=fffff8a0075f4300
 r8=fffffa800497ba90  r9=0000000000000050 r10=fffff80002a67000
r11=000000000000079b r12=0000000000000001 r13=fffff8a00cec8200
r14=0000000000000000 r15=0000000000000001
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
dxgmms1!VidMmIsAllocationTerminated+0x14:
fffff880`04601e30 488b1a          mov     rbx,qword ptr [rdx] ds:002b:00000000`00000000=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  Crysis64.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff88004d3b51c to fffff88004601e30

STACK_TEXT:  
fffff880`080dda40 fffff880`04d3b51c : fffff8a0`075f3000 fffff8a0`075f4300 fffff8a0`0ce12190 00000000`00000799 : dxgmms1!VidMmIsAllocationTerminated+0x14
fffff880`080dda70 fffff8a0`075f3000 : fffff8a0`075f4300 fffff8a0`0ce12190 00000000`00000799 00000000`00000001 : dxgkrnl+0x3751c
fffff880`080dda78 fffff8a0`075f4300 : fffff8a0`0ce12190 00000000`00000799 00000000`00000001 fffff8a0`075f3000 : 0xfffff8a0`075f3000
fffff880`080dda80 fffff8a0`0ce12190 : 00000000`00000799 00000000`00000001 fffff8a0`075f3000 fffff8a0`0cec82d0 : 0xfffff8a0`075f4300
fffff880`080dda88 00000000`00000799 : 00000000`00000001 fffff8a0`075f3000 fffff8a0`0cec82d0 00000000`000007d3 : 0xfffff8a0`0ce12190
fffff880`080dda90 00000000`00000001 : fffff8a0`075f3000 fffff8a0`0cec82d0 00000000`000007d3 00000000`00000020 : 0x799
fffff880`080dda98 fffff8a0`075f3000 : fffff8a0`0cec82d0 00000000`000007d3 00000000`00000020 fffff880`04d4118f : 0x1
fffff880`080ddaa0 fffff8a0`0cec82d0 : 00000000`000007d3 00000000`00000020 fffff880`04d4118f 00000000`00000799 : 0xfffff8a0`075f3000
fffff880`080ddaa8 00000000`000007d3 : 00000000`00000020 fffff880`04d4118f 00000000`00000799 00000000`00000001 : 0xfffff8a0`0cec82d0
fffff880`080ddab0 00000000`00000020 : fffff880`04d4118f 00000000`00000799 00000000`00000001 fffff880`080ddca0 : 0x7d3
fffff880`080ddab8 fffff880`04d4118f : 00000000`00000799 00000000`00000001 fffff880`080ddca0 00000000`00000000 : 0x20
fffff880`080ddac0 00000000`00000799 : 00000000`00000001 fffff880`080ddca0 00000000`00000000 00000000`00005357 : dxgkrnl+0x3d18f
fffff880`080ddac8 00000000`00000001 : fffff880`080ddca0 00000000`00000000 00000000`00005357 fffff800`02adfcf7 : 0x799
fffff880`080ddad0 fffff880`080ddca0 : 00000000`00000000 00000000`00005357 fffff800`02adfcf7 fffff8a0`075f3000 : 0x1
fffff880`080ddad8 00000000`00000000 : 00000000`00005357 fffff800`02adfcf7 fffff8a0`075f3000 fffff800`02c51e80 : 0xfffff880`080ddca0


FOLLOWUP_IP: 
dxgmms1!VidMmIsAllocationTerminated+14
fffff880`04601e30 488b1a          mov     rbx,qword ptr [rdx]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  dxgmms1!VidMmIsAllocationTerminated+14

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc578

STACK_COMMAND:  .cxr 0xfffff880080dd070 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_dxgmms1!VidMmIsAllocationTerminated+14

BUCKET_ID:  X64_0x3B_dxgmms1!VidMmIsAllocationTerminated+14

Followup: MachineOwner
---------

Sure, if you dont mind helping me out.
 

My Computer

Computer Manufacturer/Model Number
Ibuypower
OS
Windows 7 Ultimate
CPU
AMD Phenom X4 2.2Ghz
Motherboard
MSI
Memory
4GB
Graphics Card(s)
4850
Sound Card
onboard sound system
Monitor(s) Displays
1920X1080
Screen Resolution
1920X1080
PSU
800 watts
Case
xion dazel
Bump
 

My Computer

Computer Manufacturer/Model Number
Ibuypower
OS
Windows 7 Ultimate
CPU
AMD Phenom X4 2.2Ghz
Motherboard
MSI
Memory
4GB
Graphics Card(s)
4850
Sound Card
onboard sound system
Monitor(s) Displays
1920X1080
Screen Resolution
1920X1080
PSU
800 watts
Case
xion dazel
Download the latest video drivers from the manufacturers website and reinstall them....
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
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