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Windows 7: gadget problem. please help me!!!

04 Nov 2010   #21
kword88

windows 7 ultimate 64bit
 
 

run sfc. it must be typed correctly in order to run.

from an elevated command prompt, type: sfc /scannow

take note of the space after "sfc", no space after the forward slash, and no space in "scannow". if it only runs a few seconds, or you dont get a summary screen, you typed it wrong.


My System SpecsSystem Spec
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04 Nov 2010   #22
owentong

window 7 Home Premium 64 bit
 
 

haiz,,, i got think of system restore, but i did not create the earlier restore point before this gadget problem......
furthermore, when i start up my lappy, message will pop up and said that certain .dll file missing.....
My System SpecsSystem Spec
04 Nov 2010   #23
kword88

windows 7 ultimate 64bit
 
 

SFC /SCANNOW Command - System File Checker[2]=Performance Maintenance

run this first. if it doesnt work, you may have a recent restore point you can go back to.
My System SpecsSystem Spec
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04 Nov 2010   #24
owentong

window 7 Home Premium 64 bit
 
 

i run sfc oledi,

i didnt have earlier restore point b4 the problem existed
My System SpecsSystem Spec
04 Nov 2010   #25
kword88

windows 7 ultimate 64bit
 
 

did you get a message in the command prompt window, after running sfc, or did the window just close?

did you try system restore to see if you even have any restore points?
My System SpecsSystem Spec
04 Nov 2010   #26
owentong

window 7 Home Premium 64 bit
 
 

i will post the sfc later

this picture u capture when i start up, got .dll file error


Attached Thumbnails
gadget problem. please help me!!!-untitled.png  
My System SpecsSystem Spec
04 Nov 2010   #27
kword88

windows 7 ultimate 64bit
 
 

that file seems to be part of a trojan:

How to Remove sshnas.dll and sshnas21.dll Trojans

have you run a scan lately?
My System SpecsSystem Spec
04 Nov 2010   #28
owentong

window 7 Home Premium 64 bit
 
 

the result of sfc


Attached Thumbnails
gadget problem. please help me!!!-sfc.png  
My System SpecsSystem Spec
04 Nov 2010   #29
kword88

windows 7 ultimate 64bit
 
 

did you remove the trojan?
My System SpecsSystem Spec
04 Nov 2010   #30
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

What program found the Trojan and did you remove the Trojan?
My System SpecsSystem Spec
Reply

 gadget problem. please help me!!!




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