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Windows 7: What is the Wake from hibernation sequence after sleep mode activated?

17 Mar 2017   #31
johnhoh

Win7 pro x64
 
 

in device manager you want to choose update driver software instead of disable, then Browse my computer for driver software, then let me pick from a list of device drivers on my computer, then "uncheck" compatible hardware, then scroll down to microsoft where you'll find the generic hid-compliant driver. But it would be much better to just try a different mouse altogether, as its possible that your razorback will not work with anything but its own driver. By the way you can do all that with a keyboard in case your mouse is not working in the meantime.




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What is the Wake from hibernation sequence after sleep mode activated?-1.jpg  
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18 Mar 2017   #32
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Yes, thanks for correcting me, I should have selected Update Driver Software. This way, I could enable the Standard VGA Graphics Adapter and the HID compliant mouse.

Then, ... it seems sleep mode does not like the VGA driver! When VGA driver enabled, the sleep button is blanked out, and I am unable to power down into standy.

I compromised my efforts, and replaced VGA with ATI Radeon 8.961 (April 2012). It wasn't exactly the most basic driver, but I at least knew this earlier driver update caused no contention with sleep mode.

Yet, even with HID compliant mouse and graphics driver 8.961, the resume from sleep still fails.

I don't have another keyboard/mouse available. I might be able to find two PS/2-USB converters that would allow me to setup keyboard+mouse avoiding any USB. Then I could switch off USB support in BIOS and try that?
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18 Mar 2017   #33
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Quote   Quote: Originally Posted by DavidE View Post
in post #27 are you saying S1 sleep works and S3 sleep doesn't work ?
Yes, exactly: (S1) sleep mode functions correctly and successfully recovers from resume. Whereas (S3) sleep happens ... but it does not recover from resume anymore. I used to be able to do (S3) sleep and resume on my current computer specification.

I think I am pretty much updated as far as Gigabyte would go on this mobo. Nevertheless I tried your links. The support pages of US or Euro or UK website (s) are unresponsive today, from where I am located. I have visited these pages before and I am currently unawares as to the problem,that is not bringing back the search results.

In the meantime, typed "wmic bios get smbiosbiosversion" at cmd prompt, and this returns SMBIOS version F10.
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18 Mar 2017   #34
johnhoh

Win7 pro x64
 
 

Video card drivers are more likely to be the issue than the mouse driver, so it might be good to start fresh here with a clean device manager and no driver errors. So re-install your normal video driver and mouse driver, and reboot and make sure your device manager has no exclamation marks, aka is "clean". Then boot into bios, select "load fail safe defaults" then go to the bios' power management page and select "power on by mouse" and "power on by keyboard" (these are for powering on from a shutdown state but select them anyway), also select "acpi suspend type" as S3, then boot into windows, go to device manager and next to mouse and keyboard select "allow this device to wake the computer". Then reboot and see if sleep works. Then go to a command prompt and try these two commands:

powercfg -DEVICEQUERY S1_supported

powercfg -DEVICEQUERY S3_supported

which will likely show you that your video card supports S3 but not S1, so I'm guessing that's why S1 works and S3 doesn't, pointing to the issue being your video card, because it never gets powered down in the first place when you use S1. It may be the card itself, or its driver. Only way to know for sure is to use a different video card. By the way,

powercfg -devicequery wake_from_S3_supported will show you what is enabled to wake you from S1 (when its selected in bios). Your mouse and keyboard should be on the list.
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18 Mar 2017   #35
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Quote:
In the meantime, typed "wmic bios get smbiosbiosversion" at cmd prompt, and this returns SMBIOS version F10.
There is a F11 Bios available.
Here's a snip from the support page:
What is the Wake from hibernation sequence after sleep mode activated?-ga-ep45-f11bios.png

If S3 use to work for you with F10, I doubt F11 will help.
If you want to get F11, here's the download link for Europe:
http://download.gigabyte.eu/FileList...-ud3lr_f11.exe

You could also consider a Bios reset as @johnhoh suggested, with your F10 bios.
If you update or reset bios, make sure you know any custom settings you use, so you can re-apply them.

If you let Windows Update install driver updates, maybe an update broke S3.


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02 Apr 2017   #36
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Quote   Quote: Originally Posted by johnhoh View Post
Video card drivers are more likely to be the issue than the mouse driver,
Would it be possible that the computer has received an update that had assumed the computer's graphics card supports the AMD ZeroCore power state, which has been on more recent GPU boards:

Quote:
When a discrete GPU is in a static screen state it works to minimize idle power by enabling a host of active power saving functions including (but not limited to); clock gating, power gating, memory compression, and a host of other features. However, GPUs with AMD’s exclusive AMD ZeroCore Power technology can take energy savings to entirely new heights by completely powering down the core GPU while the rest of the system remains active. Nearly all PCs can be configured to turn off their displays after a long period of inactivity. This is known as the long idle state; where the screen is blanked but the rest of the system remains in an active and working power state (ACPI G0/S0).

As soon as the system goes into long idle state and applications are not actively changing the screen contents, the GPU enters the AMD ZeroCore power state. In the AMD ZeroCore power state, the GPU core (including the 3D engine / compute units, multimedia and audio engines, displays, memory interfaces, etc.) is completely powered down. However, one cannot simply remove the GPU and its associated device context completely; particularly when it is the
only GPU in the system as is the case in many enthusiast platforms. The operating system and SBIOS must still be aware that a GPU is still present in the system. For this reason, the AMD ZeroCore Power state maintains a very small bus control block to ensure that GPU context is still visible to the operating system and SBIOS. The AMD ZeroCore power state also manages the power sequencing of the GPU to ensure that the power up/down mechanism is self contained
and independent of the rest of the system.
https://www.vortez.net/articles_pages/
I am unable to test the video and mouse much further. The problem exhibits same undesirable symptoms when more earlier drivers are loaded. I see no warning triangles in device manager.

Tried switching off integrated USB and network controllers. Using keyboard and mouse without USB was difficult. I found only one PS/2 adapter, and was unable to piggyback both mouse and keyboard off same adapter.

Tried

powercfg -requests

I thought if I could configure the system to use

powercfg -requestsoverride

just before entering the sleep state, then I could show a device to be the cause.

However, there is not much documentation on use of powercfg -requests. Initially, it showed that the adio device was causing system requests, which in turn lead me to disable the audio device. Ha, no luck again.

IDE/SATA driver: I have now enabled AHCI mode to use the SATA driver. Again, no luck.
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02 Apr 2017   #37
johnhoh

Win7 pro x64
 
 

Good thought. I'd try disabling zerocore to find out. Here's another thread that tells how...

Disable ATI Zero Core feature | Overclockers Forums
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02 Apr 2017   #38
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Quote   Quote: Originally Posted by DavidE View Post
There is a F11 Bios available.
Here's a snip from the support page:
Attachment 397338


You could also consider a Bios reset

If you let Windows Update install driver updates, maybe an update broke S3.
Okay, thanks for covering for me Gigabyte download servers have returned back online again.


Yes, I remember finding F11 Bios now. I did not install, did not think it relevant as I had no Apple device. F11 is to do with Motherboard power, when in sleep state, so it could be applicable. Don't know why computers motherboard has taken until now to fall over: could be that windows update broke computer, or it could be I left camera on charge during period when computer entered sleep state? Both?
My System SpecsSystem Spec
17 Apr 2017   #39
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Quote   Quote: Originally Posted by johnhoh View Post
Good thought. I'd try disabling zerocore to find out. Here's another thread that tells how...

Disable ATI Zero Core feature | Overclockers Forums
Radeon 5700 series dont support zerocore, as the zerocore feature only appeared on much later cards - could it be Windows is patched for zerocore, and that is affecting ('broken') my computers transition from state S3 to state S0?
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 What is the Wake from hibernation sequence after sleep mode activated?




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