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Windows 7: "Personalizing Settings (Not Responding)" window with black desktop wa

17 Mar 2019   #1
Win7fuser

The one I am using to register is my Windows 7 Professional x64 one.
 
 
"Personalizing Settings (Not Responding)" window with black desktop wa

"Personalizing Settings (Not Responding)" window with black desktop wallpaper after recent windows update, how to fix?

It would appear, as I was trying to upload something to youtube and leave the computer overnight, windows update decided:

"Oh hey, the user is not using the computer, I should restart his computer so I can install the updates I've been eagerly waiting on! He won't notice a thing..."

Except one, I was still actually using the computer to upload a large video file to youtube and just idling wasting power, you dope; but thanks to my dino net I need to leave the computer overnight or two for it go through, and two, your update now broke my computer, good job!

Now if windows update manifested into a person to greet me as I wake up to a black screen with one window on the top left stating "Personalizing Settings (Not Responding)" after remembering what I was doing last night was uploading a video to youtube and left it on like that for that purposes, I would very much like to punch him...hahahaha

I think I might disable automatic updates....thank god I'm on windows 7 and not windows 10 where you can't disable automatic updates.....and they say "Upgrade to windows 10, and you'll have a better experience, I promise!!" Yeah right...but that's a story for another time as I wanna try and keep this post short and to the point. ☺

...anyways, I can get into safe mode no problem, but I want to use normal mode, not safe mode...

EDIT: I've also already tried the answer fix here: Personalized settings (not responding) after installing - Microsoft Community which doesn't work for me.....so I guess that only works on windows 10 and not windows 7....

Thanks...


My System SpecsSystem Spec
.
17 Mar 2019   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

The black desktop usually occurs when a system goes non-genuine.

can you run this tool, copy/paste the output.
http://go.microsoft.com/fwlink/?LinkID=52012

Im wondering if one of the latest updates has broken something, seen a couple of these this week.


Roy
My System SpecsSystem Spec
17 Mar 2019   #3
Win7fuser

The one I am using to register is my Windows 7 Professional x64 one.
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi

The black desktop usually occurs when a system goes non-genuine.

can you run this tool, copy/paste the output.
http://go.microsoft.com/fwlink/?LinkID=52012

Im wondering if one of the latest updates has broken something, seen a couple of these this week.


Roy
Sure, was only able to run it in Safe Mode:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007043c
Windows Product Key: *****-*****-XM4TP-KJGGC-PKXP3
Windows Product Key Hash: rAVf2Gjcun6X+ox44UgRO4qXjx8=
Windows Product ID: 00371-702-8190584-06586
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {E6F0DA10-3FBE-4C4F-9B5B-02892B6E230D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr_escrow.190305-1700
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E6F0DA10-3FBE-4C4F-9B5B-02892B6E230D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PKXP3</PKey><PID>00371-702-8190584-06586</PID><PIDType>5</PIDType><SID>S-1-5-21-591131329-3067148892-185739374</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>4901</Version><SMBIOSVersion major="2" minor="7"/><Date>20140514000000.000000+000</Date></BIOS><HWID>63000000018400F2</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Australia Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
Error: 0x8007043C 

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE7
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:30:2019 00:57
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x8007043c
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: KAAAAAAAAgABAAEAAQAAAAAAAAABAAEAwiKgh3TEZMfugFSEWmI0IQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        OEMMCFG.
  FPDT            ALASKA        A M I
  BGRT            ALASKA        A M I
  SSDT            INTEL        CpuPm
My System SpecsSystem Spec
.

18 Mar 2019   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

Unfortunately the tool doesn't work properly in Safe boot, it has to be run in normal mode.
What error message do you get in normal mode

run this as well if you cant get into normal mode

Startup Repair



Roy
My System SpecsSystem Spec
18 Mar 2019   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi


JUST
edited last post didnt see you were online
My System SpecsSystem Spec
18 Mar 2019   #6
Win7fuser

The one I am using to register is my Windows 7 Professional x64 one.
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi

Unfortunately the tool doesn't work properly in Safe boot, it has to be run in normal mode.
What error message do you get in normal mode

run this as well if you cant get into normal mode

Startup Repair



Roy
oh, well I could only get into safe mode....I tried again back into normal mode and now it's stuck at "Welcome" with the loading cursor.....

...and when I try to do the startup repair as suggested I gt this: https://www.sevenforums.com/attachme...1&d=1552920818


Attached Files
File Type: zip WP_20190318_22_35_10_Pro.zip (6.22 MB, 4 views)
My System SpecsSystem Spec
19 Mar 2019   #7
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

can you run this please,

SFC /SCANNOW Command - System File Checker

Roy
My System SpecsSystem Spec
23 Mar 2019   #8
Win7fuser

The one I am using to register is my Windows 7 Professional x64 one.
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi

can you run this please,

SFC /SCANNOW Command - System File Checker

Roy
I ran that command 10 times as suggested as it may not find anything wrong on the first run. After 10 runs, it still did not find anything. Since I am unable to boot into normal mode none of the other options work either as I would get this error as shown in the attachment.

Booting into sfc scan mode doesn't work too as explained in previous posts above.

BUT "Loading Last Known Good Configuration" worked!

I have changed windows updates to now download updates but let me choose when to install them rather than automatically update at 3am.......


Attached Images
&quot;Personalizing Settings (Not Responding)&quot; window with black desktop wa-123123.png 
My System SpecsSystem Spec
Reply

 "Personalizing Settings (Not Responding)" window with black desktop wa




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