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Windows 7: Base System Device (Missing Drivers...?)

18 Aug 2010   #11

Windows 10 Pro X64

Where did you find them? Were they on the CD or did you get them via a download?

My System SpecsSystem Spec
19 Aug 2010   #12

Windows 7 Home Premium x64

I typed in a505-s6960 ricoh drivers on google and found a download.
My System SpecsSystem Spec
20 Aug 2010   #13

Windows 10 Pro X64

Okay, thanks. I don't know what I searched for but I didn't find anything.
My System SpecsSystem Spec

09 Dec 2010   #14

Windows 7 Professional 32bit

Quote   Quote: Originally Posted by vpwin7 View Post
I have a Toshiba laptop that was experiencing numerous problems so I decided to format and reinstall everything. Except this time instead of using the restore CDs I put Windows7 in without all the bundled software that came with the original "out of the box" state. WOW! It runs so much faster and smoother now...feels twice as fast when I first got it! Except oddly there are two devices labeled as "Base System Device" that won't install drivers. I don't notice anything wrong with the the laptop but I'm still curious.. is there any way to figure out what these devices are?

Here's what I can pull that might help.
Class Icon: setupapi.dll -18
Safe removal required: False
Enumerator: PCI
Physical Device Object Name: Device\NTPNP_PCI0023
Local Information: PCI bus 4, device 0, function 1

The other device is similar except the object name is PCI0024 instead of PCI0023, and function 2 rather than function 1.

PS: I did search the forums and find driver details for a Sony, but I'm not about to put Sony drivers in my Toshiba.

Ok my friend I think I have the solution for your problem.
I have the same Toshiba A505-S6960 which I upgraded to Win 7 and I found that the same two base system devices were not recognized by this OS. After several hours of research I found that those devices were:
1 CARD READER RICOH (file size 6.62mb)
2 USB SLEEP AND CHARGE (file size 6.63mb)
All you need to do is to find the correct driver for them by going to Toshiba’s web site Model Content Page
and start looking for this Toshiba Model A505-S6999. After that, select your operating system and download the two drivers as I listed above. Remember, these devices are not listed under Toshiba A505-S6960. However; they could be found under Toshiba A505-S6999. I HOPE YOU ENJOY THIS USEFUL RESEARCH I DID.
You may want to download the face recognition application that you can find there too.
My System SpecsSystem Spec

 Base System Device (Missing Drivers...?)

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