driver problems  

i 've already done this... not only one time...:-( i' m waiting for the next step...

[


]i 've already done this... not only one time...:-( i' m waiting for the next step...]

i understand your doubt... this problem is really inexplicable! my problem is triple vga, touch pad and keyboard at the same time... i installed all the neccesairy drivers many times.. listen.. in the time of speaking the pc is working properly.. but if i restart the system or i shut off it and start it agan in two munites i will have the same issue..

]i understand your doubt... this problem is really inexplicable! my problem is triple vga, touch pad and keyboard at the same time... i installed all the neccesairy drivers many times.. listen.. in the time of speaking the pc is working properly.. but if i restart the system or i shut off it and start it agan in two munites i will have the same issue..]

ok thank you very much for your concern.. i'll be waiting for more help ;-) cu..

marius23 said:

]i understand your doubt... this problem is really inexplicable! my problem is triple vga, touch pad and keyboard at the same time... i installed all the neccesairy drivers many times.. listen.. in the time of speaking the pc is working properly.. but if i restart the system or i shut off it and start it agan in two munites i will have the same issue..]

Marius

Here are several thing you can doo to help us diagnose your problem

1- if the system is Blue screening upload the DMP files

We really need the actual DMP file.

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the "Crashes and Debugging" section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

2- if it isnt go into event viewer and see if there is anything listed about the freeze, or hang.

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Go to the windows log>application tab.

You want to look for critical errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.

3-Go into device manager and make sure all your drivers are installed and working.

Please go to start>search>type device manager.
Are there any "unknown devices" with yellow triangles on them?
Is you driver there , listed, and working?

If y our driver is missing, or there is a yellow triangle on it, you will need to update it.If none of these help and only if run driver verifier.

Beyond that, please run Verifier with these settings:
[quote]
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:

Code:

Delete these registry keys (works in XP, Vista, Win7):
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel

More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users[/quote

Let us know if you need help with any of this.

If there is something you have a question about feel free to pm me.

Ken