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Windows 7: my external hard disk works on xp but not 7

21 Sep 2010   #11
madtownidiot

 

Quote   Quote: Originally Posted by shelbourne104 View Post
THe HDD works on linux on this computer
Thats not really surprising.. usb isn't throttled by power management in linux


My System SpecsSystem Spec
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22 Sep 2010   #12
shelbourne104

Windows 7 Ultimate x64/Windows 8 Enterprise
 
 

a microsoft wireless mobile mouse 4000. if usb devices are plugged in before the computer is turned on, they work. if they are plugged in after the computer is on they dont work. the power is always on. usually if i come to this kind of problem i reimage the system(its coming up to reimaging time already)
My System SpecsSystem Spec
22 Sep 2010   #13
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Shelboure,
Since the wireless mouse plugs into a usb port, then
if you plug in the mouse, turn on the computer, does the mouse work.

What do mean by "reimage"? I'm trying to undrstand the source of your problems.
My System SpecsSystem Spec
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23 Sep 2010   #14
shelbourne104

Windows 7 Ultimate x64/Windows 8 Enterprise
 
 

Yes it does same with the HDD. But if it is plugged in after windows is running it dosent't work. Reimage means reformatting the HDD and reinstalling theOS.
My System SpecsSystem Spec
24 Sep 2010   #15
shelbourne104

Windows 7 Ultimate x64/Windows 8 Enterprise
 
 

Ive just discovered that a usb controller has failed. It says code 43. Can this be fixed? Another controller has also failed. Code 43


Attached Thumbnails
my external hard disk works on xp but not 7-wusb.png  
Attached Images
my external hard disk works on xp but not 7-43.png 
My System SpecsSystem Spec
24 Sep 2010   #16
shelbourne104

Windows 7 Ultimate x64/Windows 8 Enterprise
 
 

Here are the failed devices. IT might be a hardware-related issue but im not sure


Attached Thumbnails
my external hard disk works on xp but not 7-capture.png   my external hard disk works on xp but not 7-fail2.png  
Attached Images
my external hard disk works on xp but not 7-fail.png 
My System SpecsSystem Spec
24 Sep 2010   #17
madtownidiot

 

try this: VIA hyperionpro driver / cnet.com

there is no windows 7 specific driver for that controller that I know of..
My System SpecsSystem Spec
25 Sep 2010   #18
thefabe

Windows 7 ultimate 64 bit / XP Home sp3
 
 

The only thing I can suggest is to try downloading the chipset drivers. Your model only comes with XP 32 bit drivers so you would have to download them to your desktop> unzip if needed> right click on the setup.exe file>properties>compatibility mode tab>check the box run in compatibility mode>drop down menu select win XP> check the box at the bottom run as administrator> then install as administrator and see if it will fix the corrupted host controller Acer Support - Drivers & Support Documents

You might also want to try this, it has worked in the past don't know exactly why but it has. Power down your laptop>unplug the Ac adapter> remove the battery for a few minutes> re-install the battery>plug back in your ac adpater and check and see if it has reset everything to default. Check your device manger for the yellow exclimation points see if they are gone.
Fabe
My System SpecsSystem Spec
27 Sep 2010   #19
shelbourne104

Windows 7 Ultimate x64/Windows 8 Enterprise
 
 

so i download the chipset one?
My System SpecsSystem Spec
27 Sep 2010   #20
shelbourne104

Windows 7 Ultimate x64/Windows 8 Enterprise
 
 

i installed the chipset driver and the usb works. thanks thefabe and everyone else
My System SpecsSystem Spec
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 my external hard disk works on xp but not 7




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