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Windows 7: Someone must know how I can fix my disc drive?

23 Sep 2010   #21
Liisa

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by madtownidiot View Post
everyone has to learn somewhere.. at least you're trying to learn how to fix it yourself instead of paying someone to do it for you..so try the firmware update. and let us know how it works

I may end up paying someone yet because it says the drive is up to date


My System SpecsSystem Spec
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23 Sep 2010   #22
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote   Quote: Originally Posted by Liisa View Post
Quote   Quote: Originally Posted by madtownidiot View Post
everyone has to learn somewhere.. at least you're trying to learn how to fix it yourself instead of paying someone to do it for you..so try the firmware update. and let us know how it works

I may end up paying someone yet because it says the drive is up to date
No need to pay anybody. If we do not succeed to fix it here, you should go back to Dell and have them fix it. Since your system is pretty new, it should still be under warrenty.
My System SpecsSystem Spec
23 Sep 2010   #23
Liisa

Windows 7 Ultimate x64
 
 

Hmm I did the troubleshooting and it didnt have any issues in the sound/dvd section but when I scanned the devices it says there was a problem. I viewed the additional info and it said ''windows configured to never install drivers' then went on to say issue not found next to it. wtf.

Im a bit pissed off since my drive is pretty important for me. Im trying to finish a film project for college
My System SpecsSystem Spec
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23 Sep 2010   #24
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

Quote   Quote: Originally Posted by Liisa View Post
Dell Inspiron 545, Desktop
hi and welcome to the forums do you mean the hard drive or the cd/dvd drive?
My System SpecsSystem Spec
23 Sep 2010   #25
Liisa

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by brianzion View Post
Quote   Quote: Originally Posted by Liisa View Post
Dell Inspiron 545, Desktop
hi and welcome to the forums do you mean the hard drive or the cd/dvd drive?
The CD/DVD one
My System SpecsSystem Spec
23 Sep 2010   #26
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

try this link and use the windows fix it Automatically fix problems with your CD or DVD drive when trying to read or burn media in Windows

Microsoft Fix it Solution Center
My System SpecsSystem Spec
23 Sep 2010   #27
Liisa

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by brianzion View Post
try this link and use the windows fix it Automatically fix problems with your CD or DVD drive when trying to read or burn media in Windows

Microsoft Fix it Solution Center
it says the test for that is over
My System SpecsSystem Spec
23 Sep 2010   #28
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

To check your settings for the driver installation, follow the picture:


Attached Thumbnails
Someone must know how I can fix my disc drive?-2010-09-23_2241.png  
My System SpecsSystem Spec
23 Sep 2010   #29
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

here is a microsoft fix it program in the zip file in this post if you are not sure how to open it let me no


Attached Files
File Type: zip MicrosoftFixit50202.zip (199.7 KB, 18 views)
My System SpecsSystem Spec
23 Sep 2010   #30
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

this is the fix i think in the zip

Your CD or DVD drive can't read or write media


Attached Files
File Type: zip Mats_Run.dvd.zip (447.9 KB, 9 views)
My System SpecsSystem Spec
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 Someone must know how I can fix my disc drive?




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