Someone must know how I can fix my disc drive?  

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  1. Liisa
    Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       New #21

    madtownidiot said:
    everyone has to learn somewhere.. at least you're trying to learn how to fix it yourself instead of paying someone to do it for you..so try the firmware update. and let us know how it works

    I may end up paying someone yet because it says the drive is up to date
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  3. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       New #22

    Liisa said:
    madtownidiot said:
    everyone has to learn somewhere.. at least you're trying to learn how to fix it yourself instead of paying someone to do it for you..so try the firmware update. and let us know how it works

    I may end up paying someone yet because it says the drive is up to date
    No need to pay anybody. If we do not succeed to fix it here, you should go back to Dell and have them fix it. Since your system is pretty new, it should still be under warrenty.
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  4. Liisa
    Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       New #23

    Hmm I did the troubleshooting and it didnt have any issues in the sound/dvd section but when I scanned the devices it says there was a problem. I viewed the additional info and it said ''windows configured to never install drivers' then went on to say issue not found next to it. wtf.

    Im a bit pissed off since my drive is pretty important for me. Im trying to finish a film project for college
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  6. brianzion
    Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       New #24

    Liisa said:
    Dell Inspiron 545, Desktop
    hi and welcome to the forums do you mean the hard drive or the cd/dvd drive?
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  7. Liisa
    Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       New #25

    brianzion said:
    Liisa said:
    Dell Inspiron 545, Desktop
    hi and welcome to the forums do you mean the hard drive or the cd/dvd drive?
    The CD/DVD one :)
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  8. brianzion
    Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       New #26

    try this link and use the windows fix it Automatically fix problems with your CD or DVD drive when trying to read or burn media in Windows

    Microsoft Fix it Solution Center
    :)
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  10. Liisa
    Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       New #27

    brianzion said:
    try this link and use the windows fix it Automatically fix problems with your CD or DVD drive when trying to read or burn media in Windows

    Microsoft Fix it Solution Center
    :)
    it says the test for that is over
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  11. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       New #28

    To check your settings for the driver installation, follow the picture:
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  12. brianzion
    Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       New #29

    here is a microsoft fix it program in the zip file in this post if you are not sure how to open it let me no:)
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  13. brianzion
    Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       New #30

    this is the fix i think:) in the zip

    Your CD or DVD drive can't read or write media
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