Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Someone must know how I can fix my disc drive?

22 Sep 2010   #1
Liisa

Windows 7 Ultimate x64
 
 
Someone must know how I can fix my disc drive?

I'm not exactly computer savvy, I play games, I do graphics and video, but the innnerworkings are beyond me. I have a basic grasp, but that's as far as it goes.

Anyway I was using my computer fine, turned it off one night and when I next turned it on it wouldn't start and said I had to do a system restore, which I did.
Since then my drive will just not work. I can see it under 'my computer' scanned for viruses and checked everything was up to date and it is.
It won't recognise discs (CD/Games/DVDS) and I'm at a loss for how to fix it.

If anyone can help I'd be very grateful.

Thanks


My System SpecsSystem Spec
.
22 Sep 2010   #2
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Can you give us the make & model of you computer ? Desktop or Laptop ?
My System SpecsSystem Spec
22 Sep 2010   #3
Liisa

Windows 7 Ultimate x64
 
 

Dell Inspiron 545, Desktop
My System SpecsSystem Spec
.

22 Sep 2010   #4
Keiichi25

Windows 7 Ultimate x64 and Home Premium x64
 
 

Are you running on one hard drive, or more than one?

You state it was having problems recognizing discs, so how old is this computer by any chance? When did you get it from Dell or from a store?

Try also rebooting the computer one more time, see if you can get it to see any CD/DVDs you have.

First guess is that the CD/DVD drive may have gone bad. If it is an old computer, it might not be under warranty anymore and you may need to just have the DVD drive replaced.

Worst case scenario - System is going really bad.
My System SpecsSystem Spec
22 Sep 2010   #5
madtownidiot

 

Quote   Quote: Originally Posted by Liisa View Post
Dell Inspiron 545, Desktop
that's not enough info.. with a Dell you have to know the 7 digit service tag in order to get a list of hardware. if you don't know what it is or how to find it, go to support.dell.com, click on drivers and downloads, then below where it says enter your service tag, there's a link where Dell can find it for you.
My System SpecsSystem Spec
22 Sep 2010   #6
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Might be more to it. I'm more worried about your pc not turning on one day. Download and install Malwarebytes, boot into safe mode, and scan.
My System SpecsSystem Spec
22 Sep 2010   #7
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

After performing what I said above, you can upgrade the firmware on the appropriate drive.

Drivers & Downloads
My System SpecsSystem Spec
22 Sep 2010   #8
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Looks like a fairly new computer


Attached Thumbnails
Someone must know how I can fix my disc drive?-dell_insp_545.jpg  
My System SpecsSystem Spec
22 Sep 2010   #9
madtownidiot

 

With Dells, the same model number can have 100 different permutations of chipsets, drives, cpus, graphics and sound options and so on, that's why I always check the service tag.
My System SpecsSystem Spec
22 Sep 2010   #10
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Finland must be sleeping now. zzzzzzzzzzz
My System SpecsSystem Spec
Reply

 Someone must know how I can fix my disc drive?




Thread Tools




Similar help and support threads
Thread Forum
Disc drive wont recognise blank disc
Hi, Im trying to burn a DVD from media player but it wont recognise the blank disc. I have tried a couple of different types of disc but it keeps telling me to insert one. Any one have any ideas as to why this may be? Thanks in advance and a happy new year!
Music, Pictures & Video
My disc drive isn't working.
I am trying to install a game but my DVD drive isn't reading the disc. I put the disc in and I can hear it start to run but then it stops and starts to make this jerking sound. It says there is no disc.
Hardware & Devices
Disc Drive
Hey Friends, i have this issue here, my disc drive shows in "my computer" sometimes and other times it doesnt! No disc drive shows up in "my computer" only the two Hard drives show. It is good enough, i know because it has DVD-Rewritable, Ultra-Speed, and DVD-Multi-Recorder icons printed on it...
Hardware & Devices
Burning content - disc drive not recognising blank disc
Hi All, I know this is 'against the rules' as I have posted this in another section as well but I got no replies so thought I would try this instead. I have a toshiba satellite L750 running Windows 7 home premium, when trying to burn anything onto a blank disc I get as far as selecting...
Hardware & Devices
Boot Manager missing when no disc in disc drive
So I have an bit of an odd and I think unique problem (as many searches came up with no solutions). Simply put, my boot manager is missing, but only when my windows install disc is not in the disc drive. It started several months ago and I just left it be, let the disc it int he disc drive and it...
General Discussion
DVD Drive or Disc itself?
Hello, I am running a Compaq Presario CQ61 Notebook PC. The problem I am having right now is, I recently purchase this exact laptop, and what I am trying to do is extract files from my DVD-RW that I burned from my last Vista laptop. Sometimes, I can drag and drop small-sized files, and...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:01.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App