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Windows 7: Win7/Wacom tablet lost driver, cursor rings, slow pen action

23 Sep 2010   #1

win 7, snow leopard
Win7/Wacom tablet lost driver, cursor rings, slow pen action

Many people have problems with wacom tablets and Win 7, l had. (Win 7-64 bit/ Wacom Intous 3)

(Problem 1)
I've lost the driver after restart,
(Problem 2)
got really annoyed with the cursor rings
(Problem 3)
and experienced slow pen action.

Working for severeral days with these issues, uninstalling, reinstalling, deleting preferenses for the wacom intous 3 tablet, delaying the wacom driver load... and so on.., did not help that much. Nothing I tried worked out completely perfect. Therefore I made a decision to follow the procedure below, - to solve all of the problems mentioned, and it's working!

I write this to hopefully spare some people the unnecessary time and frustrations with these problems.
Win 7 are equipped with software for Tablets PC's, which's interferring/messing up the wacom tablet driver.
(The lost driver)
I was thinking; do I need the Tablet PC in Win 7? Answer: No! I have a Notebook.
But it didn`t work out just to disable the Tablet PC in "Computer management, Services." (Right click on My Computer, Manage, Services And Applications, Services)

The Procedure / Solution
is drastic and pretty time consuming, but for me absolute necessary for a permanent fix.
I saved all my settings and files, reformatted and reinstalled win7 and all the programs.

I followed this algoritm:

Reinstalled Win7
First: I did not plug in the wacom tablet, and did not install the wacom drivers at this point.
Installed all my programs EXCEPT Wacom drivers, did all the updates for windows and my programs except anything regarding the wacom tablet
(The cursor rings)
Got rid of the ridiculous cursor rings from the pen following this article:
Configuring Windows 7 and your Pressure-Sensitive tablet to avoid cursor
(The driver)
Restarted the computer
Disabled the Tablet PC in "Computer management, Services," because I don`t need this application at all. (Double click on "Tablet PC" or right click / properties, disabling)
Restarted the computer to be safe, but I could possibly just stop the service

Now, I installed the wacom driver, making sure I installed the driver BEFORE plugging the tablet. I used the current driver version Wacom pro615-3a_int.exe.
Then I checked to see if there was any windows update to my wacom tablet, (control panel, windows updates) but there wasn`t any. If there would be one, I will make sure to disable it, because I don`t want Microsoft to mess with my tablet!
(The slow pen action)
I changed the settings in Control panel for Pen and Touch:
Selected the Flics tab and
- deselected "Use Flicks to perform common actions quickly and easily"
- deselected "Display flicks icon in the notifications area"
Selected the Handwriting tab and
- Selected "Don`t use automatic learning, and delete any previously collected data"
Hitted the OK button. (These settings will only slow down the pen action, despite what it says)

That`s it, everything is now working beautifully, no problems at all, no slow pen action, no annoying cursor rings or missing drivers after restarting the machine.

I have to critiscize The Microsofts, as said - giving me severeal days with frustration and destroyed productivity (thank You Microsoft (as always)). I usually use a mac, and have never encountered these kind of problems other than with microsoft OS'es, it is always just working on macs. (sorry win7 people )

Ok, i hope this will help somebody!

My System SpecsSystem Spec
03 Oct 2011   #2

Windows 7 64bit Ultimate

Brilliant, thanks, the cursor rings were driving me nuts. Disabling flicks did it. Thanks!

My System SpecsSystem Spec

 Win7/Wacom tablet lost driver, cursor rings, slow pen action

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