Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: USB keyboard problem

24 Jan 2011   #31
piggo

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by Joules View Post
I know that logitecs are nice keyboards but I'm telling ya that a crazy deal your going through it should just hook right up is you legacy setting in bios turned on....
Obviously everything is fine in the bios and the same keyboards works fine on PE environments and Linux. So it is a problem with Windows 7 64 bit thing.


My System SpecsSystem Spec
.
30 Jan 2011   #32
dandan666

Windows 7 64-bit
 
 

Okay, so I finally got around to exterminating VirtualBox and VMWare and... nothing. Same old problem.

I considered just opening up keyboard.inf and adding the Hardware ID somewhere in there but it looks like it's not quite as simple as that, so that idea is on hold.

Another option, one that I'm a bit more inclined to actually go through with, is a reinstall, but since that's a bit time consuming, it's going to have to wait until at least next week. I'm pretty sure it would work, though.
My System SpecsSystem Spec
30 Jan 2011   #33
piggo

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by dandan666 View Post
Okay, so I finally got around to exterminating VirtualBox and VMWare and... nothing. Same old problem.

I considered just opening up keyboard.inf and adding the Hardware ID somewhere in there but it looks like it's not quite as simple as that, so that idea is on hold.

Another option, one that I'm a bit more inclined to actually go through with, is a reinstall, but since that's a bit time consuming, it's going to have to wait until at least next week. I'm pretty sure it would work, though.
Now u exterminated the VirtualBox and VMware software u could try two more things: first try to delete all the USB stack and let Windows detect it again; and second try to install SP1 RTM. U could try option 2 before. I'm curious if SP1 install fix the problem!
My System SpecsSystem Spec
.

30 Jan 2011   #34
dandan666

Windows 7 64-bit
 
 

Sure. I'll try those to things as soon as I can and will report back.
My System SpecsSystem Spec
02 Feb 2011   #35
piggo

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by dandan666 View Post
Sure. I'll try those to things as soon as I can and will report back.
Thankx! I'm waiting for your reports :-)
My System SpecsSystem Spec
05 Feb 2011   #36
dandan666

Windows 7 64-bit
 
 

Excellent news, Piggo: installing Service Pack 1 RTM fixed the probem for me.

I plugged in the keyboard and clicked on the New Hardware Found info bubble in the system tray. It was showing a USB Composite Device and two USB Keyboards. The Composite Device already had its drivers installed and was ready, whereas Windows was still searching for the keyboard drivers on Windows Update.

The fact that there were now TWO keyboards and that it was hitting Windows Update again for a driver that should already have been there didn't give me much hope but a couple of seconds later there it was, ready to use!

Just checked Device Manager and sure enough, the keyboard is now a proper HID Keyboard Device and has the right Device ID (HID\... instead of USB\...).

So there it is. I hope SP1 works for you as well.

Edit: It seems that this is indeed some kind of fault with the OS. Update history does not list SP1 and the latest entry is from earlier today so I suppose we'll never know which update actually solved the problem.
My System SpecsSystem Spec
23 Feb 2011   #37
piggo

Windows 7 Ultimate 64 bit
 
 

Hello!!! Today Windows Update offered SP1 to me too and... it solved my problem too!!! Now, I'm wondering what was broken on our system. I will try to do some compare from registry before and after SP1 update and looking into inf folders.

It is really incredible the problem we had. :-)
My System SpecsSystem Spec
24 Feb 2011   #38
dandan666

Windows 7 64-bit
 
 

Incredible describes it well. I'm really curious to know as well, but I doubt we ever will.

It's interesting that my keyboard worked even after I uninstalled SP1 RC prior to installing the RTM version. My somewhat educated guess is that the service pack ended up resetting something in the USB stack and that ultimately did the trick.

Please post your pre- and post-installation registry analysis when you can.
My System SpecsSystem Spec
10 Nov 2011   #39
SevenRalf

Windows 7 Pro 64bit
 
 

Hi,

i know its an old thread, but when I searched for my same problem, I always got this links from Goggle.


Because I solved this problem on my PC (Windows 7 pro 64 bit) I want to tell my solution.


I had the problem with a new Logitech G510 keyboard. And after several other tries, suddenly, my Microsoft Keyboaard had the same problem. All other USB devices worked properly.

So tried the solution from
Troubleshooting für USB-Sticks unter Windows XP

I copied the
Code:
usb.inf
from
Code:
c:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_269d7150439b3372\
to
Code:
c:\Windows\inf\
and searched in the device manager for new devices.

And without restart or someting else, all USB keyboards are detected and windows installed the drivers.

Perhaps you must search for another directory name
Code:
c:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_269d7150439b3372\
Trie the newer one with
Code:
c:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral....
Best regards
Ralf
My System SpecsSystem Spec
18 Nov 2011   #40
tommylux247

Windows 7 SP1
 
 

Quote   Quote: Originally Posted by SevenRalf View Post
Hi,

i know its an old thread, but when I searched for my same problem, I always got this links from Goggle.


Because I solved this problem on my PC (Windows 7 pro 64 bit) I want to tell my solution.


I had the problem with a new Logitech G510 keyboard. And after several other tries, suddenly, my Microsoft Keyboaard had the same problem. All other USB devices worked properly.

So tried the solution from
Troubleshooting für USB-Sticks unter Windows XP

I copied the
Code:
usb.inf
from
Code:
c:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_269d7150439b3372\
to
Code:
c:\Windows\inf\
and searched in the device manager for new devices.
SevenRalf, Thanks for updating an old post; you have made my day! I have just registered to tell you that having brought the Genius I200 keyboard: Genius LUXEMATE I200 Compact MM Keyboard: Amazon.co.uk: Computers & Accessories

I couldn't get it working for the last 3 hours. I stumbled on this thread and now I am using my new keyboard!

The next question on my mind is, are all windows x64 installations like this or is it just this keyboard?

I shall now leave some feedback on amazon for others to see.

Thanks again buddy
My System SpecsSystem Spec
Reply

 USB keyboard problem




Thread Tools




Similar help and support threads
Thread Forum
Keyboard problem
Hello, For some while now I am using a laptop ( given by friends) send to me from Holland. I have got used now to the fact that the " is above the 2 and the @ is above the ' and I can live with that. But now I can not find the / ( but the others way up if you know what I mean ) That should...
Hardware & Devices
keyboard problem
here are some problems that i have with my keyboard 1.sometimes when i press "P" this was appearing "*" 2.when im using arrow keys it keep adjusting the brightness and the volume im using lenovo g450 all my drivers are updated i think my FN key is the problem here PS: is there any...
Hardware & Devices
Laptop Windows 7 Problem/Software/Hardware? Keyboard problem
Okay, right now I'm currently trying to find out whats wrong with a keyboard that is on a laptop, after the computer starts there are some script errors, I don't know exactly what they are but I ran combo fix without safe mode and restarted the scripts went away...and it started working after...
Hardware & Devices
Keyboard problem
Hello all, I have a Logitech wireless keyboard which until I uninstalled IE9 to go back to IE8 was working just fine. Now any time I resume from sleep and/or hibernate, it takes a good two minutes before the computer responds to any keyboard input. I have to sit here staring at the...
Hardware & Devices
Keyboard Problem
Hello there, would like to ask a solution for the problem I'm having. I have a keyboard that comes with addtional keys like My Computer, Mail, Play, Pause but since I've upgraded to Windows 7 I can't use this features anymore and I did not need a driver to run it previously on my Windows Vista. Is...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 14:05.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App