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Windows 7: Hardware Driver Won't Install

09 Oct 2010   #1

Windows 7 Professional 64-bit and 32-bit
Hardware Driver Won't Install

I have Win7 Professional so I can run some XP programs. I just attempted to install my ADS Tech Instant DVD+DV so I can convert VHS to DVD. Finally found an upgrade to the Capture program that will open but the hardware driver won't install - I keep getting
'Windows could not find driver software for your device. If you know the mfg can visit its website and check the support section for driver software.'
I have tried every driver they have that might work and I get the same response. At times I am able to access "Let me Pick from a list of Device Drivers - hit Have Disk - Browse - navigate to various extracted drivers I have downloaded - none worked. One driver did start to install but then - 'Windows encountered a problem installing the driver software for your device.' and 'Windows found driver software for your device but encountered an error while attempting to install it. This device cannot start (Code 10).'
One driver installed it was an x64 but it wouldn't operate the device - it was a Video USB Driver.
I think that is what I need - a USB driver - that's how the unit plugs in.

As a note, earlier this week I did a bunch of Windows Updates which updated and showed the various Devices with Removable Storage as (5) E,F,G,H,and I. After today's attempts they have all disappeared. ?? How can I get them back?? Maybe that is affecting my attempts. The machine does recognize when I plug in the ADS device. I've been doing it 'hot'. Not looking for permission to.
Appreciate any info. Thanks

My System SpecsSystem Spec
09 Oct 2010   #2
Microsoft MVP


Do you have SATA in AHCI mode so hot-plugging is enabled? That''s your permission.

Try SysRestoring to before the updates then study them more closely to see what they do and watch what results from installing them in smaller groups. Keep the device plugged in as Windows Updates should detect it and cue up a driver in optional.

You don't say if there are Win7 drivers for the device. If so, try running their installer as Admin, and also browsing to their unzipped files from Device manager. Does it list in Dev Mgr even after unhiding all devices on View tab? Vista drivers may need to be installed in Compatibility Mode, as likely would XP: Compatibility Mode

Google the name of the device + Windows 7 or Vista and see how others have resolved the issue.
My System SpecsSystem Spec
10 Oct 2010   #3

Windows 7 Professional 64-bit and 32-bit
Compatibility mode

I have seen how to run programs in compatibility mode but how do you install drivers that way? My software program has two driver not installed windows that open before the program loads up. One says the USB driver for the software is not installed and the other says unable to initialize USB capture device.
My instructions from ADS Technology was to boot up pressing F8 and Disable Driver Signature Enforcement before installing drivers and software, and if I am going to use the device. The driver they instructed me to install for the device has instructions for Win7/Vista but toward the end of the installation the instructions refer to Vista only.

When I installed the driver Windows told me in a box that it wouldn't work - seems like I can't override something that Windows7 does.

Anyway, any instructions on driver installation in compatibility mode? I'll try that. The program works in all comp. modes without drivers.

My System SpecsSystem Spec

15 Oct 2010   #4

Windows 7 Ultimate x64

try this thread:
Windows doesn't install new USB devices

I had a simillar problem, and I solved it that way.
My System SpecsSystem Spec

 Hardware Driver Won't Install

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