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Windows 7: Windows doesn't install new USB devices

12 Oct 2010   #11
Difusal

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by alphanumeric View Post
I didn't mean any thing by it, I probably should have just asked if you had been using it. It's one way of tweaking some hidden settings, and sometimes it doesn't do what you thought it would do. If you weren't using it we can rule it out as a possible cause.
I'm sorry but I want to try everything I can to solve this.. Could you please tell me what I should do to see if everything is as it should be in the Group Policy Editor and how to access it


My System SpecsSystem Spec
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12 Oct 2010   #12
alphanumeric

Windows 10 Education 64 bit
 
 

If you weren't previously using the group policy editor, I wouldn't mess with it now. It would likely just make things worse. I'm running Home Premium so I can't even launch it to see what settings might do that. If you had been using it I would have asked you what policies you changed and why?

I wouldn't attempt to open up the case on your laptop to look for loose wires or connections. It will void your warranty if you still have one, and the USB ports will be soldered to the motherboard so there are no wires to come loose. On a desktop PC some of the USB ports are on headers and connect to the motherboard with cables. If the cables come loose or one of the plugs is on wrong it can mess up your USB ports. I believe the other poster thought you had a desktop PC.

Removing the (large) battery and disconnecting the power pack won't reset the BIOS on a laptop. There is another small battery inside that maintains the date and time stored in the BIOS. Even removing that will not reset it on a laptop. The BIOS chip that the data is stored in is different from those in a desktop PC. It's done that way on purpose to prevent you from easily bypassing the BIOS password if the laptop is lost or stolen. You can however go into the BIOS settings menu and look for a "reset to defaults" option. I'm not sure it would help in instance so I'll let you decide if you want to do it or not. If you do do it you'll have to go back in and set the date and time, boot order, etc. You can go though all the current settings and write them down before you do the reset. Removing the battery and power pack wasn't a bad idea though. USB ports have an overload protection mechanism and the only way to reset it is to remove all power.
My System SpecsSystem Spec
12 Oct 2010   #13
Difusal

Windows 7 Ultimate x64
 
 

so, what do I try next? reset BIOS?
My System SpecsSystem Spec
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12 Oct 2010   #14
madtownidiot

 

I would be surprised if the "driver genious" didn't disable automatic device installation on your computer.
My System SpecsSystem Spec
12 Oct 2010   #15
Difusal

Windows 7 Ultimate x64
 
 

I already had this problem before I installed driver genius, I only installed it to see if it would solve it... Nut I think it is a good program
My System SpecsSystem Spec
12 Oct 2010   #16
thefabe

Windows 7 ultimate 64 bit / XP Home sp3
 
 

Did you try running the program I linked you to and see if it could find a resolution? Fabe
My System SpecsSystem Spec
13 Oct 2010   #17
Difusal

Windows 7 Ultimate x64
 
 

yes, I have.. unfortunatly, it didn't solve it
My System SpecsSystem Spec
13 Oct 2010   #18
Difusal

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by alphanumeric View Post
tried, it found some mistakes, corrected them, but problem still goes on
My System SpecsSystem Spec
13 Oct 2010   #19
alphanumeric

Windows 10 Education 64 bit
 
 

Copy any files you want saved to external media and reinstall windows from scratch, clean install. If you add all the time you've spent trying to fix it with no results, its probably more than it would take to just start over with a clean slate. If it fixes it, it was a software problem, if it doesn't then its looking more like a hardware fault.
My System SpecsSystem Spec
13 Oct 2010   #20
Difusal

Windows 7 Ultimate x64
 
 

I know I can always do that.. But, I want to let that option for the very last attempt... Besides, wont it void my warranty starting from scratch?
My System SpecsSystem Spec
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 Windows doesn't install new USB devices




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